9040 West Sunset Boulevard, West Hollywood, California USA 90069

Stay well.

Welcome to The West Hollywood EDITION.

Now more than ever, we are passionate about delivering an exceptional experience and truly memorable moments throughout your stay.

In response to current circumstances surrounding the COVID-19 pandemic, we have implemented a variety of new protocols and elevated practices, keeping with our high standards of cleanliness and luxury service.

Allow us to introduce you to some of the measures we have implemented and what to expect at our hotel regarding changes to amenities, services, and facilities.

We are delighted to welcome you.
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Hotel Information

For more information on Marriott's Commitment to Cleanliness, please visit our corporate site.
Providing a safer environment for our guests and associates is a top priority. Consistent with the most recent CDC guidance, fully vaccinated guests are no longer required to wear face coverings or social distance in indoor or outdoor areas of the hotel, unless required by local law. We ask that unvaccinated guests continue to wear face coverings and practice social distancing when they are in public spaces inside the hotel.
In keeping with Marriott's Commitment to Clean, we have made enhancements to our cleaning practices throughout our property and in guest rooms. These include:

Enhanced Public Space Cleaning: We have increased the frequency and intensity of an already rigorous cleaning and disinfecting protocol in our high-touch areas. This includes hospital-grade sanitizing techniques and electrostatic sprayers for registration, lobby, handrails, door knobs/handles, and restrooms.

Personal Protective Equipment (PPE): You will notice that our team members have added masks to their uniforms, and for some, also gloves based on the activities they are performing and always on direction by the local authorities. 

Room Amenities: Your guest room is your sanctuary and ensuring it is immaculately clean is our highest priority. We have enhanced our cleaning and disinfecting protocol with high-touch surfaces such as reading materials, telephones, remote controls, thermostats, handles, hair dryers, hangers, furniture and light switches. Normal daily housekeeping is available however will be adjusted accordingly if a guest chooses not to have anyone enter the room during their stay. For those who do wish to receive these services, they will be coordinated to take place when guests are out of the room. A second daily housekeeping service and turndown will only be provided upon request.
Every guest room is thoroughly cleaned and disinfected prior to your arrival. If you wish to receive daily housekeeping refresh service, please let us know your preferred time upon check-in. We will be happy to schedule service according to your preferences. Please note that if you are staying with us a bit longer, we will automatically clean your guest room after every 6th night.

Please note that in compliance with Los Angeles County Department of Health, masks are required in all public areas for both vaccinated and non-vaccinated guests and patrons.

 We are committed to making the amenities and services at our property available to you while complying with local regulations. The modifications we have made include:

 

  • Lobby Bar: Temporarily Closed
  • The Roof: Open for Breakfast, Lunch and Dinner 
  • Rooftop Pool: Open 
  • Gym: Open 
  • Valet: Available
  • Room Service: Available, including contactless delivery
  • The Roof: Open for Breakfast, Lunch and Dinner 
  • Lobby Bar: Temporarily Closed
  • Room Service: Open for breakfast, lunch and dinner with contactless delivery
  • Ardor: Open for Dinner
  • Sunset: Temporarily Closed

Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative.

Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:

 

  • Mobile Check-In/Check-Out: Let us know via the app when you are planning to arrive and once you departed.
  • Mobile Key: Forgo the front desk altogether and go straight to your guest room
  • Mobile Dining: Order your private, in-room dining through the app.
  • Mobile Guest Requests: Connect with us via the app to request items you would like delivered to your guest room.

 

Not a Marriott Bonvoy member? Enroll here.


Available benefits vary by location and membership tier. At this hotel, please note that we currently offer the following Marriott Bonvoy benefits:

 

  • Welcome Gift: Will remain, in accordance with enhanced cleanliness and safety protocols.
  • Late Check-Out: Will remain, in accordance with enhanced cleanliness and safety protocols.
  • Mobile Check-In/Check-Out: Will remain, in accordance with enhanced cleanliness and safety protocols.
  • Mobile Key: Will remain, in accordance with enhanced cleanliness and safety protocols.
  • Mobile Guest Requests: Will remain, in accordance with enhanced cleanliness and safety protocols.