2701 Nutwood Avenue, Fullerton, California USA 92831

Taking Care of You

Taking care of you has always been our number one priority, so you can focus on what's most important to you.

As part of Marriott International's family of brands, we have implemented a variety of new protocols and elevated practices, in response to the COVID-19 pandemic and keeping with our high standards of cleanliness and commitment to providing excellent service.

We have also made a few adjustments to the services, amenities, and facilities available during your stay.

Here is what to expect during your stay at Fullerton Marriott at California State University.
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Hotel Information

For more information on Marriott's Commitment to Cleanliness, please visit our corporate site.
The safety of our guests and associates is a top priority. As guidance regarding face coverings and vaccination verification varies by local jurisdiction and may change, guests should review public information websites for the most up-to-date guidance for your destination, as well as the hotel-specific sections below and US and Canada Travel Advisories | Marriott Bonvoy™ before traveling. Unless it is required by local law or order, fully vaccinated guests are no longer required to wear face coverings or social distance in indoor or outdoor areas of the hotel. We ask that all unvaccinated guests continue to wear face coverings and practice social distancing when they are in public spaces inside the hotel.
Signage throughout our hotels to remind guests to maintain physical distancing, occupancy limits in compliance with local and state mandates, and partitions installed at front desk. Enhanced Marketplace manned by gloved and masked desk associate to ensure least touches possible.

Mobile check-in and key, service requests delivered right to your door via the Marriott Bonvoy™ mobile app or by calling the front desk.

Complimentary self-parking is offered.
In keeping with Marriott's Commitment to Clean, we have made several enhancements to our cleaning practices throughout our property and in guest rooms. These include:

Check-in/Out & Guest Rooms
  • As a standard of Marriott International, we will require all guests in public spaces to wear a face mask
  • Redesigning the arrival and front desk to observe proper physical distancing for our guests and associates
  • Frequent sanitation of front desk check-in counters, credit card devices, bell carts, room keys, ATMs
  • Reviewing with each guest at check-in our position of not accepting guests who are positive or may believe they are positive for COVID-19
  • An abundance of signage reminding guests of physical distancing, face masks, and more
  • Placing hand sanitizers in various public areas of the hotel
  • All associates, third party contractors and vendors wear face coverings, and following local and state ordinances that require face coverings of guests and customers in public spaces of the hotel
  • Individual packages of sanitizing wipes will be distributed at check-in upon request.
  • After 5 consecutive days of stay housekeeping can be requested and scheduled (guest must vacate the room for at least 3 hours). Inside of 5 days, hotel associate can bring and remove linens (sheets, pillowcases, bath mats, towels) in plastic bags.
  • Touchless TV remote solution that puts personal devices in control.


Enhanced Public Space Cleaning
  • As a standard of Marriott International, we will require all guests in public spaces to wear a face mask. If you forgot to pack yours, a disposable face mask will be provided to you.
  • All open and functional public spaces have frequent cleaning regiments.
  • Limiting exposure between guests and associates throughout the hotel; including limited housekeeping and food service
  • Pool/Spa area open with time slot sign in sheet at which point the front desk associate will hand you a towel
  • Use of electrostatic sprayers with hospital-grade disinfectants, to support our already rigorous cleanliness protocols.



Associate Wellness

  • Back of the house signage reminding associates to wear face masks, gloves and any other personal protective equipment they may need to do their job safely and effectively, to physical distance, to wash hands with soap and water regularly and for at least 20 seconds, and to avoid touching their face.
  • Providing health screenings and temperature checks of all associates prior to each shift
  • All hotel staff to wear personal protective equipment need for their specific job function.
  • Our associates have been trained on latest CDC guidelines and Aimbridge Hospitality guidelines (AIMClean).
  • Frequent back of the house sanitizing with an emphasis on associate café, entrances, and restrooms/locker rooms.

 


Every guest room is thoroughly cleaned and disinfected prior to your arrival. During your stay, we will not provide housekeeping automatically every day. If you wish to receive daily housekeeping refresh service, please let us our guest services team know. We will be happy to make schedule service according to your preferences. Please note that if you are staying with us a bit longer, we will automatically clean your guest room after every 6th night.

We are committed to making the amenities and services at our property available to you while complying with local regulations, including guidance on reducing capacity in public spaces and reinforcing physical distancing. The modifications we have made include:

  • Fitness Center: Open 24 hours daily for registered guests
  • Pool & Whirlpool: Open 9am to 10pm daily for registered guests
  • Spadra33 Restaurant: Limited
    • Starbucks Cafe: Monday - Friday from 6:30am to 10:00am; Saturday & Sunday from 7:00am to 11:00am
    • Breakfast: Monday - Friday from 6:30am to 10:00am; Saturday & Sunday from 7:00am to 11:00am
    • Dinner: 5:00pm - 9:00pm
    • Bar and Light Bites: Monday - Saturday from 5:00pm to 10:00pm; Closed Sunday
  • Self-Wash Coin Laundry: 9am to 9pm
  • Concierge Lounge: Monday - Thrusday from 6:30am to 10:00pm; Friday from 6:30am to 12:00pm; Sunday from 5:00pm - 10:00pm; Closed Saturday
  • Spadra33 Restaurant: Limited
    • Starbucks Cafe: Monday - Friday from 6:30am to 10:00am; Saturday & Sunday from 7:00am to 11:00am
    • Breakfast: Monday - Friday from 6:30am to 10:00am; Saturday & Sunday from 7:00am to 11:00am
    • Bar and Light Bites: Monday - Saturday from 5:00pm to 10:00pm; Closed Sunday
    • Dinner - 5:00pm - 9:00pm
  • Enhanced Market On-Site with Grab and Go Items
  • Local Restaurants within Walking Distance of Hotel
  • UberEats, Doordash and Other Delivery Services Available

Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative. Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:

 

  • Mobile Check-In/Check-Out: Let us know via the app when you are planning to arrive and once you departed.
  • Mobile Key: Forgo the front desk altogether and go straight to your guest room
  • Mobile Dining: Order your private, in-room dining through the app.
  • Mobile Guest Requests: Connect with us via the app to request items you would like delivered to your guest room.
 

Not a Marriott Bonvoy member? Enroll here.


Available benefits vary by location and membership tier. At this hotel, please note that we currently offer the following Marriott Bonvoy benefits:

 

  • Breakfast: Through the Marketplace, please grab a frozen breakfast item, juice, and fruit or muffin.
  • Lounge Access: Unavailable
  • Welcome Gift: Available
  • Late Check-Out: Available
  • Mobile Check-In/Check-Out: Available
  • Mobile Key: Available
  • Mobile Dining: Unavailable
  • Mobile Guest Requests: Available