Pochtamtskaya Str. 4, St. Petersburg, Russian Federation 190000

Explore the world, with confidence.

At Renaissance St. Petersburg Baltic Hotel, we know that travel is an opportunity to pursue your curiosity with confidence and ease.

We've got you covered, especially considering the current circumstances surrounding the COVID-19 pandemic. As part of Marriott International's family of brands , we have implemented a multi-pronged approach to meet the health and safety requirements of our "Commitment to Clean" standards. We wanted to outline a few of the changes and enhancements you should expect during your stay - including changes to our amenities, services and facilities.

Here is what you can expect when you're with us.
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Hotel Information

For more information on Marriott's Commitment to Cleanliness, please visit our corporate site.
Providing a safer environment for our guests and associates is a top priority. Achieving this is a shared responsibility. Please join us in our efforts to enhance the safety of our public spaces by complying with local regulations, practicing social distancing (staying at least 6 feet or 2 meters from other guests and hotel associates), and wearing face coverings whenever you're in public areas of the hotel. We do appreciate your support and understanding.

SOCIAL DISTANCE

 

  • All hotel associates have personal protective equipment as well as temperature measured regularly.
  • For your safety, the front desk is equipped with a protective screen and hand sanitizer.
  • Please wear a face mask and gloves.
  • Please keep social distance at least 1.5 m. from others.
  • Wash your hands carefully and regularly with soap and use sanitizer.
  • Avoid physical contact and handshakes.
  • Avoid touching eyes, nose and mouth.
  • Cover mouth and nose with a tissue when coughing and sneezing, then dispose of the used tissue immediately. If you don't have a tissue, cough and sneeze into your sleeve, not your hand.
  • In order to ensure your safety, please do not enter the elevator more than 2 guests at the same time and keep a distance of 1 meter.
  • Use contactless method of payment.


EVENT PLANNING

 

  • New seating capacity of the conference rooms takes into account compliance with social distance, 1.5 m. between seats and 4 sqm per person.
  • Before arrival, our team introduces deeper and more frequent cleanings with extra attention given to the subject event's high-traffic areas.
  • We sanitize tables and chairs and all high-touch items prior to each set up.
  • The room must be ventilated during the day; the number of ventilation is agreed with the organizers in accordance with the event schedule.
  • Signal markings on the floor visually demonstrate the distance in the queue for registration, cloakroom or service stations.
  • Meeting sets, collaterals and décor are minimized for less contact and surface. Pens are sanitized before and after each meeting.


FOOD AND DRINK SERVICE

 

  • We set meals or breaks in spaces reserved for a specific group/event. Individuals from other groups are not allowed to co-mingle during service period.
  • Our stations are re-designed with closed containers for serving buffets and distance guidance on the floor.
  • Our options include plated, portioned grab+go options, pre-packed coffee breaks, bottled beverages.
  • Currently we remove all non-essential surfaces (pre-set plates, glasses, décor, etc).

In keeping with Marriott's Commitment to Clean, we have made several enhancements to our cleaning practices throughout our property and in guest rooms. These include:

 

  • Enhanced Public Space Cleaning. We have increased the frequency of cleaning and disinfection, particularly in areas with high traffic including restrooms, elevators, and escalators as well as provided more hand sanitizing stations.
  • Personal Protective Equipment (PPE). Staff members will wear PPE (e.g., face coverings, gloves, etc.) based on the activities they are performing and based on direction by the local authorities. Guests are welcome to wear personal face coverings.
  • Electrostatic Spraying. We're utilizing enhanced technologies, including electrostatic sprayers with hospital-grade disinfectants, to support our already rigorous cleanliness protocols.


Every guest room is thoroughly cleaned and disinfected between each guest. We will continue to provide housekeeping services daily while you are away from the room. If you have any specific housekeeping preferences or would like to not receive housekeeping service during your stay, please contact guest services at any time.
  • Fitness Center: Open. There is a maximum of 3 guests in the center.
  • Sauna: Available for a maximum of 1 guest.
  • Pool: Closed.
  • Main Restaurant: Open for breakfast only. Thermometry of the guests. Guests must wear face masks and gloves when entering the restaurant and when approaching the breakfast buffet.
  • Open Terrace: Open. Contactless menu is available via QR code. Social distance is maintained.
  • Room Service: Contactless menu is available via QR code.
Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative.

Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:
 
  • Mobile Check-In/Check-Out: Let us know via the app when you are planning to arrive and once you have departed.
  • Mobile Key: Forgo the front desk altogether and go straight to your guest room.
  • Mobile Dining: Order your private, in-room dining through the app.
  • Mobile Guest Requests: Connect with us via the app to request items you would like delivered to your guest room.

 Not a Marriott Bonvoy member? Enroll here.

Available benefits vary by location and membership tier. At this hotel, please note that we currently offer the following Marriott Bonvoy benefits:

 

  • Welcome Gift: VIP amenities are provided in individual packaging.