135-20 39th Avenue, Flushing, New York USA 11354

Taking Care of You

Taking care of you has always been our number one priority, so you can focus on what's most important to you.

As part of Marriott International's family of brands, we have implemented a variety of new protocols and elevated practices, in response to the COVID-19 pandemic and keeping with our high standards of cleanliness and commitment to providing excellent service.

We have also made a few adjustments to the services, amenities, and facilities available during your stay.

Here is what to expect during your stay at Sheraton LaGuardia East Hotel.
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Hotel Information

For more information on Marriott's Commitment to Cleanliness, please visit our corporate site.
Providing a safer environment for our guests and associates is a top priority. Achieving this is a shared responsibility. Please join us in our efforts to enhance the safety of our public spaces by complying with local regulations and wearing a face covering - which is required - whenever you're in public areas of the hotel. We do appreciate your support and understanding. We remind you also to practice social distancing, staying at least 6 feet or 2 meters from other guests and hotel associates.
Signage throughout our hotels to remind guests to maintain social distancing, occupancy limits in compliance with local and state mandates, and partitions installed at front desks.

Mobile check-in and key, service requests delivered right to your door via the Marriott Bonvoy™ mobile app.

Please contact hotel for LGA Airport shuttle service.

Food and Beverage Service is available through GrubHub, Uber Eats, etc. until further notice.

Club Lounge amenities unavailable at this time.

Fitness Center currently closed due to restrictions by NY State COVID regulations.

Valet service is currently available for parking.

In keeping with Marriott's Commitment to Clean, we have made several enhancements to our cleaning practices throughout our property and in guest rooms. These include:

 

  • Enhanced Public Space Cleaning: We have increased frequency of cleaning and disinfection, particularly in areas with high traffic including restrooms and elevators, as well as providing more hand sanitizing stations.
  • Personal Protective Equipment (PPE): Staff members will wear PPE (e.g. face coverings, gloves, etc.) based on the activities they are preforming and based on direction by the local authorities. Guests are required to wear personal face coverings per NYS COVID regulations.
  • Electrostatic Spraying: We are using enhanced technologies, including electrostatic sprayers with hospital grade disinfectants to support our already rigorous protocols.

Room Amenities

In room coffee makers are only available on request. Disinfectant wipes are available in the room for every arriving guest as well as upon request.

Every guest room is thoroughly cleaned and disinfected prior to your arrival. During your stay, we will not provide housekeeping automatically every day. If you wish to receive daily housekeeping refresh service, please let us our guest services team know. We will be happy to make schedule service according to your preferences. Please note that if you are staying with us a bit longer, we will automatically clean your guest room after every 6th night.
Fitness Center: Closed due to NYS COVID regulations.
Shuttle: Call hotel for LGA pickup.
Food and Beverage Outlets: Indoor dining is currently prohibited by NYS COVID Restrictions. Delivery is available through GrubHub, UberEats, etc.
Food and Beverage Outlets are currently closed due to the NYS COVID restritions.

Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative.


Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:
 

  • Mobile Check-In/Check-Out. Let us know via the app when you are planning to arrive and once you departed.
  • Mobile Key. Forgo the front desk altogether and go straight to your guest room
  • Mobile Dining. Order your private, in-room dining through the app.
  • Mobile Guest Requests. Connect with us via the app to request items you would like delivered to your guest room.

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Not a Marriott Bonvoy member? Enroll here.



Available benefits vary by location and membership tier. At this hotel, please note that we currently offer the following Marriott Bonvoy benefits:

 

  • Breakfast: Point Option based on membership levels
  • Lounge Access: Club Lounge is currently closed.
  • Welcome Gift: Point Option based on membership levels
  • Late Check-Out: Provided based on standard
  • Mobile Check-In/Check-Out: Provided based on standard
  • Mobile Key: Provided based on standard
  • Mobile Guest Requests: Provided Based On Standard