4700 Airport Plaza Drive, Long Beach, California USA 90815

Taking Care of You

Taking care of you has always been our number one priority, so you can focus on what's most important to you.

As part of Marriott International's family of brands, we have implemented a variety of new protocols and elevated practices, in response to the COVID-19 pandemic and keeping with our high standards of cleanliness and commitment to providing excellent service.

We have also made a few adjustments to the services, amenities, and facilities available during your stay.

Here is what to expect during your stay at Long Beach Marriott.
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Hotel Information

For more information on Marriott's Commitment to Cleanliness, please visit our corporate site.
Providing a safer environment for our guests and associates is a top priority. Achieving this is a shared responsibility. Please join us in our efforts to enhance the safety of our public spaces by complying with local regulations and wearing a face covering - which is required - whenever you're in public areas of the hotel. We do appreciate your support and understanding. We remind you also to practice social distancing, staying at least 6 feet or 2 meters from other guests and hotel associates.
We have placed signage throughout our hotel to remind guests to maintain social distancing and that facemasks are required in public areas. Our restaurant has limited seating for outdoor dining in compliance with local and state mandates. There are partitions in place at our front desk and food and beverage service lines.

Upon arrival, options will be given to reduce in-stay housekeeping services for limited contact.

Express check out and automated E-FOLIO options are available for a quick and contactless departure.

In keeping with Marriott's Commitment to Clean, we have made several enhancements to our cleaning practices throughout our property and in guest rooms. These include:

 

  • Personal Protective Equipment (PPE): Staff members will wear PPE based on the activities they are performing and the guidelines mandated locally and statewide. Guests are also required to wear personal face coverings while in indoor public areas.
  • Electrostatic Spraying: We are utilizing enhanced technologies, including electrostatic sprayers with hospital-grade disinfectants, to support our already rigorous cleanliness protocols.
  • Enhanced Public Space Cleaning: We have increased the frequency of cleaning and disinfection in high traffic areas and provided sanitizing stations throughout the property.


Every guest room is thoroughly cleaned and disinfected prior to your arrival. During your stay, we will not provide housekeeping automatically every day. If you wish to receive daily housekeeping refresh service, please let our guest services team know. We will be happy to schedule service according to your preferences. Please note that if you are staying with us a bit longer, we will automatically clean your guest room after every 6th night.

We are committed to making the amenities and services at our property available to you while complying with local regulations, including guidance on reducing capacity in public spaces and reinforcing social distancing. The modifications we have made include:

 

  • Pool: Open
  • Shuttle: Operating on Normal Schedule
  • M Lounge: Closed until further notice

The following dining options are available on property while adhering to local and state mandates:

 

  • Vista Bar: Open, to-go options and Starbucks available.
  • Tamarindo's Margarita Bar & Cantina: Open, outdoor dining and to-go options available.
  • Fresh Bites (Room Service): Open, limited schedule delivery not available. Pick up from Vista Bar.
  • Terrace Grille: Closed until further notice.

Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative.

Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:

 

  • Mobile Check-In/Check-Out. Let us know via the app when you are planning to arrive and once you departed. 
  • Mobile Key. Forgo the front desk altogether and go straight to your guest room.
  • Mobile Dining. Order your private, in-room dining through the app.
  • Mobile Guest Requests. Connect with us via the app to request items you would like delivered to your guest room.

 

Not a Marriott Bonvoy member? Enroll here.



Available benefits vary by location and membership tier. At this hotel, please note that we currently offer the following Marriott Bonvoy benefits:

 

  • Lounge Access: Closed, until further notice.
  • Welcome Gift: Provided according to property standards.
  • Late Check-Out: Based upon availability.
  • Mobile Check-In/Check-Out: Provided according to property standards.
  • Mobile Guest Requests: Provided according to property standards.