Explore the World, with Confidence

At Koloa Landing Resort at Poipu, Autograph Collection, we know that travel is an opportunity to pursue your curiosity with confidence and ease.

We've got you covered, especially considering the current circumstances surrounding the COVID-19 pandemic.

As part of Marriott International's family of brands, we have implemented a multi-pronged approach to meet the health and safety requirements of our "Commitment to Clean" standards.

We wanted to outline a few of the changes and enhancements you should expect during your stay - including changes to our amenities, services and facilities.

Here is what you can expect when you're with us.
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Hotel Information

For more information on Marriott's Commitment to Cleanliness, please visit our corporate site.
Providing a safer environment for our guests and associates is a top priority. Achieving this is a shared responsibility. Please join us in our efforts to enhance the safety of our public spaces by complying with local regulations and wearing a face covering - which is required - whenever you're in indoor public areas of the hotel. We do appreciate your support and understanding. We remind you also to practice social distancing, staying at least 6 feet or 2 meters from other guests and hotel associates.
Signage throughout our resort to remind guests to maintain social distancing, occupancy limits and seating capacities reductions in our restaurant in compliance with local and state mandates, and distancing markers installed at front desks and food and beverage service lines.

Face mask reminders and capacity signage in guest elevators.

Sneeze guards and hand sanitizers are placed at entrances of all enclosed areas.

No valet service is currently available for parking.
In keeping with Marriott's Commitment to Clean, we have made several enhancements to our cleaning practices throughout our property and in guest rooms. These include:

Enhanced Public Space Cleaning: We have increased the frequency of cleaning and disinfection, particularly in areas with high traffic including restrooms, and elevators as well as provided more hand sanitizing stations.

Personal Protective Equipment (PPE): Staff members will wear PPE (e.g., face coverings, gloves, etc.) based on the activities they are performing and based on direction by the local authorities. Guests are currently required to wear personal face coverings in enclosed public areas.

Room Amenities: Throw pillows and robes have been removed from rooms.

Every guest room is thoroughly cleaned and disinfected prior to your arrival. During your stay, we will not provide housekeeping automatically every day. If you wish to receive daily housekeeping refresh service, please let us our guest services team know. We will be happy to make schedule service according to your preferences. Please note that if you are staying with us a bit longer, we will automatically clean your guest room after every 3rd night.
We are committed to making the amenities and services at our property available to you while complying with local regulations, including guidance on reducing capacity in public spaces and reinforcing social distancing. The modifications we have made include:

Fitness Center: Open, face masks required at all times. Limited access regulated by front office team.
Spa: Open, reservation required.
Beach: Open, Social Distancing required.
Golf: Open, social distancing required.
Shuttle: Not available
Restaurant: Open, Set to accommodate Social Distancing
Pools: Open, Set to accommodate Social Distancing
HoloHolo Grill: Is now open for dine in as well as take out orders. Set to accommodate social distancing and QR code menus. Heightened frequency of cleaning all services, PPE required by all kitchen and service staff.

Takeaway contactless delivery for in-room dining.
Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative.

Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:

 

  • Mobile Dining: Order your private, in-room dining through the app.
  • Mobile Guest Requests: Connect with us via the app to request items you would like delivered to your guest room.

 

Not a Marriott Bonvoy member? Enroll here.



Available benefits vary by location and membership tier. At this hotel, please note that we currently offer the following Marriott Bonvoy benefits:

 

  • Breakfast: Titanium guests receive 1,000 points or $15 per person credit (a la carte menu, no buffet).
  • Welcome Gift: General Manager Welcome Gifts have been put on hold until further notice.
  • Late Check-Out: Late check out is allowed upon availability.
  • Mobile Key: Key cards are sanitized and recycled.
  • Mobile Dining: QR codes are used and orders may be placed via guest's phones.
  • Mobile Guest Requests: This may be done by text.