3610 Rice Street, Lihue, Hawaii USA 96766

Taking care of you.

Taking care of you has always been our number one priority, so you can focus on what's most important to you.

As part of Marriott International's family of brands, we have implemented a variety of new protocols and elevated practices, in response to the COVID-19 pandemic and keeping with our high standards of cleanliness and commitment to providing excellent service.

We have also made a few adjustments to the services, amenities, and facilities available during your stay.

Here is what to expect during your stay at Kaua'i Marriott Resort.
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Hotel Information

For more information on Marriott's Commitment to Cleanliness, please visit our corporate site.
Providing a safer environment for our guests and associates is a top priority. Achieving this is a shared responsibility. Please join us in our efforts to enhance the safety of our public spaces by complying with local regulations, practicing social distancing (staying at least 6 feet or 2 meters from other guests and hotel associates), and wearing face coverings whenever you're in public areas of the hotel. We do appreciate your support and understanding.
Signage throughout our hotels to remind guests to maintain social distancing. Our guests will be provided table service at sanitized tables by our Hosts. Occupancy limits and seating capacities reductions in our restaurants will be in compliance with local and state mandates. Partitions installed at front desks. Plexiglass shields will be placed at Restaurant Hostess stand and bar areas.

Mobile check-in and key, service requests, and "Ala Carte" orders delivered right to your door via the Marriott Bonvoy™ mobile app.

No valet service is currently available for parking.

In keeping with Marriott's Commitment to Clean, we have notice made several enhancements to our cleaning practices throughout our property and in guest rooms. These include:

 

  • Enhanced Public Space Cleaning: We have increased the frequency of cleaning and disinfection, particularly in areas with high traffic including restrooms, elevators, and escalators as well as provided more hand sanitizing stations.
  • Personal Protective Equipment (PPE): Staff members will wear PPE (e.g., face coverings, gloves, etc.) based on the activities they are performing and based on direction by the local authorities. Guests are welcome to wear personal face coverings.
  • Electrostatic Spraying: We're utilizing enhanced technologies, including electrostatic sprayers with hospital-grade disinfectants, to support our already rigorous cleanliness protocols.
  • Room Amenities: In-room coffee makers are not currently available, but guests can request contactless coffee delivery. Disinfectant wipes are available in the room for every arriving guest as well as upon request

As part of our commitment to your health and safety, we have sanitized/disinfected your room in preparation for your arrival.

Every guest room is thoroughly cleaned and disinfected prior to your arrival. During your stay, we will not provide housekeeping automatically every day. If you wish to receive daily housekeeping refresh service, please let our guest services team know. We will be happy to schedule service according to your preferences. Please note that if you are staying with us a bit longer, we will automatically clean your guest room after every 6th night.
  • Fitness Center: Open 6am-6pm masks required at all times.
  • Swimming Pool: Open 7am-10pm Update the hours of operation
  • Kalapaki Beach: Open
  • Shuttle: Operating on Normal Schedule
  • Lamont's Sundry Store: 9am - 5pm
  • Duke's Kauai: Thursday - Sunday 12:pm-8:00pm
  • Cafe Portofino: Monday - Sunday 12:00pm-8:00pm

Please note modifications may occur due to State and County regulations. Subject to change.
Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative.


Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:

  • Mobile Check-In/Check-Out. Let us know via the app when you are planning to arrive and once you departed.
  • Mobile Key. Forgo the front desk altogether and go straight to your guest room
  • Mobile Dining. Order your private, in-room dining through the app.
  • Mobile Guest Requests. Connect with us via the app to request items you would like delivered to your guest room.


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Not a Marriott Bonvoy member? Enroll here.



Available benefits vary by location and membership tier. At this hotel, please note that we currently offer the following Marriott Bonvoy benefits:

 

  • Lounge Access: No lounge access at our Resort.
  • Welcome Gift: Welcome Gift provided for Platinum, Titanium and Ambassador Level.
  • Late Check-Out: Based on availability for Platinum, Titanium and Ambassador Level.
  • Mobile Check-In/Check-Out: Available and encouraged to use
  • Mobile Key: Available and encouraged to use
  • Mobile Dining: Available for Ala Carte
  • Mobile Guest Requests: Available and encouraged to use
Guests planning a trip to Hawaii, or between the Hawaiian Islands, should review current government guidance, as this information changes frequently. On October 15, 2020, Hawaii launched a Pre-Travel Testing Program that provides US-Domestic travelers with an alternative to the mandatory 14-day quarantine.

Please click below for information on the Pre-Travel Testing Program, and note the state of Hawaii will ONLY accept test results from Trusted Testing and Travel Partners as specified in the link below. You may also call the State of Hawaii's Safe Travels Program call center at 1-800-GOHAWAII (1-800-464-2924).

Once in Hawaii, please travel pono (responsibly) and follow all local guidelines. For the current government guidance, please visit Hawaii's official tourism website GoHawaii.com.
All arriving passengers to Hawaii are required to fill out a mandatory State of Hawaii online travel and health questionnaire. Save time during your arrival screening process by completing it online before you depart, and please follow all pre-arrival procedures.

Please note: upon arrival, the hotel will validate your quarantine status using the Safe Travels QR code and associated valid picture ID for all travelers required to undergo pre-travel testing.