Malecón de la Reserva 729 Miraflores, Lima, Peru

Obsessed with every detail, so you don't have to.

At AC Hotels, we've carefully crafted and refined every detail. We've orchestrated the entire hotel experience so you can be more productive, creative, and fulfilled.

This is no different during the COVID-19 pandemic. As part of Marriott International's family of brands , we have implemented a multi-pronged approach to meet the health and safety requirements of our "Commitment to Clean" standards.

For a harmonious experience, here is what you can expect from us at AC Hotels, including changes to some of our services, amenities, and facilities available during your stay.

Let us introduce you to what to expect.
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Hotel Information

For more information on Marriott's Commitment to Cleanliness, please visit our corporate site.
Providing a safer environment for our guests and associates is a top priority. Achieving this is a shared responsibility. Please join us in our efforts to enhance the safety of our public spaces by complying with local regulations, practicing social distancing (staying at least 6 feet or 2 meters from other guests and hotel associates), and wearing face coverings whenever you're in public areas of the hotel. We do appreciate your support and understanding.
  • In order to comply with the mandatory social distancing (2 m) at all times, we are reducing the capacity in public areas by 50%.
  • Guests will be provided with all important information regarding the virus, as well as the hygiene and safety measures we are taking for spread prevention.
  • We consider the arrival and registration process of our guests to be very important and have therefore included various prevention measures.
  • A temperature screening will be performed upon entry and exit to anyone visiting the hotel.
  • We will make sure that all guests have the necessary Personal Protective Equipment. Information on the matter will be sent in the pre-arrival email.
  • Footwear disinfectant elements will be provided.
  • Special baggage disinfection will be carried out.
  • During check-in, greetings will only be made through visual contact keeping social distancing.

We have implemented tougher and specialized cleaning and disinfection protocols for rooms, public areas and back of the house, with special attention to articles and areas where there is a high level of contact. At the end of our guest's stay, a room recuperation protocol will be executed to sanitize all areas and articles within it.


The frequency and schedule of the room cleaning service will be coordinated in advance with the guests in order to minimize contact.


Sanitation stations will be implemented in strategic and visible areas in the hotel. Their constant use will be encouraged.


We have increased the frequency of cleaning and disinfection in public areas and back of the house. In addition, we are incorporating state-of-the-art cleaning equipment such as Victory electrostatic sprayers, in order to strengthen our procedures. Among the amenities of the room, guests will find disposable disinfectant wipes. Also we have in room coffee makers under request.



Every guest room is thoroughly cleaned and disinfected prior to your arrival. During your stay, we will not provide housekeeping automatically every day. If you wish to receive daily housekeeping refresh service, please let our guest services team know. We will be happy to schedule service according to your preferences. Please note that if you are staying with us a bit longer, we will automatically clean your guest room after every 6th night.

Open:

  • In Room dining


Limited access:

  • Saladero Restaurant & Insumo Rooftop through delivery


Closed:

  • Bar
  • Gym
Open:
  • In Room Dining


Limited access:

  • Saladero Restaurant & Insumo Rooftop through delivery


Closed:

  • Bar
  • Gym


We will be operating with less capacity in order to meet mandatory social distancing requirements (2 m).
Request your in room dining outside or inside your room (option to request biodegradable containers and cutlery).

Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative.



Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:

 

  • Mobile Check-In/Check-Out. Let us know via the app when you are planning to arrive and once you departed.

  • Mobile Key. Forgo the front desk altogether and go straight to your guest room

  • Mobile Dining. Order your private, in-room dining through the app.

  • Mobile Guest Requests. Connect with us via the app to request items you would like delivered to your guest room.


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Not a Marriott Bonvoy member? Enroll here.


 

Available benefits vary by location and membership tier.