Calle Las Begonias 450. San Isidro, Lima, Peru 27

Stay Well and Together We Can Rise

Westin is a place where you don't just get up, you rise. And now, more than ever, we want you to rise with confidence.

As part of Marriott International's family of brands, we have implemented a multi-pronged approach to meet the health and safety requirements of our "Commitment to Clean" standards.
Here are some of the key changes you can expect from your stay at Westin.

For a restorative and fulfilling stay, we want to provide you with all the details regarding changes to our services, amenities and facilities during this time.

Find your balance. Your Westin team is here to help you be your best.
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Hotel Information

For more information on Marriott's Commitment to Cleanliness, please visit our corporate site.
Providing a safer environment for our guests and associates is a top priority. Achieving this is a shared responsibility. Please join us in our efforts to enhance the safety of our public spaces by complying with local regulations, practicing social distancing (staying at least 6 feet or 2 meters from other guests and hotel associates), and wearing face coverings whenever you're in public areas of the hotel. We do appreciate your support and understanding.
  • In order to comply with the mandatory social distancing (2 m) at all times, we are reducing the capacity in public areas.
  • Guests will be provided with all important information regarding the virus, as well as the hygiene and safety measures we are taking for spread prevention.
  • We consider the arrival and registration process of our guests are very important and have therefore included various prevention measures.
  • A temperature screening will be performed upon entry and exit to anyone visiting the hotel.
  • We will make sure that all guests have the necessary Personal Protective Equipment. Information on the matter will be sent in the pre-arrival email.
  • Footwear disinfectant elements will be provided.
  • Special baggage disinfection will be carried out.
  • During check-in, greetings will only be made through visual contact keeping social distancing.

In keeping with Marriott's Commitment to Clean, we have made several enhancements to our cleaning practices throughout our property and in guest rooms. These include:


Enhanced Public Space Cleaning: We have increased the frequency of cleaning and disinfection, particularly in areas with high traffic including restrooms, elevators, and escalators.

Personal Protective Equipment (PPE): Staff members will wear PPE (e.g., face coverings, gloves, etc.) based on the activities they are performing and based on direction by the local authorities. Guests are welcome to wear personal face coverings. We will make sure that all guests have the necessary Personal Protective Equipment. We also provide footwear disinfectant elements. Information on the matter will be sent in the pre-arrival email.

Electrostatic Spraying: We're utilizing enhanced technologies, including Victory electrostatic sprayers with hospital-grade disinfectants, to support our already rigorous cleanliness protocols.

Temperature Screening: Temperature screening will be performed at entry and exit points to anyone visiting the hotel.

Sanitizing Stations: More sanitizing stations are available in different areas of the hotel.

Disinfection of Guest Luggage: Special luggage disinfection upon arrival.

Room Amenities:

 

  • Disinfectant wipes are available in the room for every arriving guest as well as upon request.
  • In-room coffee makers and minibars are available only under request.
  • Room cleaning service hours and frequency are coordinated in advance with the guests to minimize contact.
  • At the end of our guests' stay, a room recovery protocol will be executed to disinfect all areas and items within it.

Every guest room is thoroughly cleaned and disinfected prior to your arrival. During your stay, we will not provide housekeeping automatically every day. If you wish to receive daily housekeeping refresh service, please let us our guest services team know. We will be happy to schedule service according to your preferences. Please note that if you are staying with us a bit longer, we will automatically clean your guest room after every 6th night.

Our property is operating with additional restrictions for Fitness and Restaurant services during Lockdown State in Peru. For more information contact us at conciergewestin@westinlima.com

For the list of services operating between April 19 and May 9 2021 see the list below:

Available:

  • Indoor Pool: Monday to Saturday from 10 a.m. to 7 p.m.
  • Parking
  • Beauty Salon: Monday to Sunday, from 10 a.m. to 7 p.m., reservations required
  • Spa Services: Monday to Sunday from 10 a.m. to 7 p.m., reservations required
  • Fitness Center and Studio Rooms: Guests - Monday to Sunday, 7:00 am to 7:00 pm. Non-guests - Monday to Saturday, 7:00 am to 6:00 pm, reservation required.


Temporarily Unavailable:

  • Business Center
  • Event Spaces

Our property is operating with additional restrictions for Fitness and Restaurant services during Lockdown State in Peru. For more information contact us at conciergewestin@westinlima.com

 

For the list of services operating between April 19 and May 9 2021 see the list below:

 

  • We will be operating with reduced capacity in order to meet mandatory social distancing requirements (2 m).
  • Request your in room dining outside or inside your room (option to request biodegradable containers and cutlery).
  • Buffet Services are currently not being offered.


Open:
Westin Club (29th Floor): Open Monday to Friday from 10:30 a.m. - 11:00 p.m. and Weekends and holidays from 11:30 a.m. to 11:00 p.m. Guests only.

 

Maras Restaurant:  Open from Tuesday to Sunday from 12:00 p.m. to 08:00 p.m.

  • Breakfast served from Monday to Friday from 07:00 a.m. - 10:00 p.m. and Weekends from 07:00 a.m. to 11:00 a.m.

 

El Salar Restaurant: Delivery and Takeout: Tuesday to Sunday from 12:00 p.m. to 07:30 p.m.

In Room Dining: 24/7

Temporarily Closed:

  • Market 770 Restaurant
  • Lobby Bar
  • Alphonse Bar
  • El Salar Bar
  • Takeat Snack Bar

Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative.

Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:

 

  • Mobile Check-In/Check-Out: Let us know via the app when you are planning to arrive and once you departed.
  • Mobile Dining: Order your private, in-room dining through the app.
  • Mobile Guest Requests: Connect with us via the app to request items you would like delivered to your guest room.

 

Not a Marriott Bonvoy member? Enroll here.


Available benefits vary by location and membership tier.

INSTRUCTIONS TO BOOK WITH CHILDREN UNDER 12 YEARS OLD


If you are looking to book a room with children under 12 years old, please follow the instructions below:

1. Select the dates of your stay in www.marriott.com/LIMWI
2. In the Rooms & Guests section complete fill the number of rooms needed and the number of adults (Maximum 2 adults per room)
3. Leave the Children field blank (0). Your room rate already includes a maximum of 2 children under 12-year-old per room for free*
4. Complete your reservation with these specifications.
*Please only fill this field if you want to book for children older than 12 years.

If you already have a reservation with up to 2 children under 12 years old, and you have an extra person fee in your total, please mention this to our Front Desk Agents upon check-in so they can adjust your rate.

For questions, contact our reservations team at (01) 518-6500 or send us an email at reservas@libertador.com.pe

Dear guest,


We have taken in consideration that many countries are requesting a negative result of the COVID-19 test for passengers who return to their country or arrive there as a final destination.


For this reason, for all those passengers who need to take the test, The Westin Lima Hotel & Convention Center team will be happy to put you in contact with a medical clinic and schedule an appointment there or at the hotel.


Given that the time to obtain the results of the tests may vary, we recommend checking the requirements of the country of origin or destination to be able to arrange it in advance. Our team will be happy to assist you; the safety of our guests and associates is significant to us.

Best regards,

Luis Barboza

General Manager