London County Hall, Westminster Bridge Road, London, United Kingdom SE1 7PB

Taking Care of You.

Taking care of you has always been our number one priority, so you can focus on what's most important to you.

 

As part of Marriott International's family of brands, we have implemented a variety of new protocols and elevated practices, in response to the COVID-19 pandemic and keeping with our high standards of cleanliness and commitment to providing excellent service. We have also made a few adjustments to the services, amenities and facilities available during your stay.

 

Here is what to expect during your stay at London Marriott Hotel County Hall.

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Hotel Information

For more information on Marriott's Commitment to Cleanliness, please visit our corporate site.
Providing a safer environment for our guests and associates is a top priority. Achieving this is a shared responsibility. Please join us in our efforts to enhance the safety of our public spaces by complying with local regulations, being respectful of personal choices with regards to social distancing and the wearing of face coverings. We do appreciate your support and understanding.

 

  • Mobile check-in and key, service requests via the Marriott Bonvoy™ mobile app.
  • Assistance with luggage is available.
  • We do offer a valet service with restricted hours.
  • Executive Lounge is open 24 hours.

In keeping with Marriott's Commitment to Clean, we have made several enhancements to our cleaning practices throughout our property and in guest rooms. These include:

 

  • Enhanced Public Space Cleaning: We have increased the frequency of cleaning and disinfection, particularly in areas with high traffic including restrooms, elevators, and escalators as well as provided more hand sanitizing stations.

Every guest room is thoroughly cleaned and disinfected prior to your arrival. We will provide daily housekeeping cleaning services while you are away from the room. If you'd like to opt out of receiving daily cleaning, simply let our team know and we will amend your service request.

We are committed to making the amenities and services at our property available to you while complying with local regulations, including guidance on reducing capacity in public spaces and reinforcing social distancing. The modifications we have made include:

 

  • Fitness Centre: Open from 6:00 - 22:00.
  • Swimming Pool:
    • Open from 6:00 - 22:00.
    • Children hours: 8:00 - 18:00.
  • Spa: Friday - Sunday: 10:00 - 18:00. 
  • Executive Lounge: Open 24 hours.

Gillray's Steakhouse & Bar:

  • Monday - Sunday: 06:30 - 22:00 
  • Bar Opening Hours: Monday - Sunday 11:00 - 00:00
  • Breakfast Hours: Monday - Sunday: 07:00 - 11:00 

 

In Room Dining:

  • Breakfast available from 07:00 - 11:00 daily.
  • All Day Menu available from 12:00 - 23:00 daily.
  • Grab and Go breakfast available.
  • Mobile menu available.

 

Library:

  • Open for Afternoon Tea.
  • Monday - Sunday 12:00 - 17:00 
     
Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative.

Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:
 
  • Mobile Check-In/Check-Out: Let us know via the app when you are planning to arrive and once you have departed.
  • Mobile Key: Forgo the front desk altogether and go straight to your guest room.
  • Mobile Dining: Order your private, in-room dining through the app.
  • Mobile Guest Requests: Connect with us via the app to request items you would like delivered to your guest room.

 Not a Marriott Bonvoy member? Enroll here.

Available benefits vary by location and membership tier. At this hotel, please note that we currently offer the following Marriott Bonvoy benefits:

 

  • Breakfast: Available via in room dining and Gillray's Steakhouse. Point option also available for Elite membership.
  • Lounge Access: Open 24 hours.
  • Welcome Gift: Point option and hotel credit available for Elite membership.
  • Late Check-Out: Available for Elite membership.
  • Mobile Check-In/Check-Out: Available.
  • Mobile Key: Available.
  • Mobile Dining: Not Available.
  • Mobile Guest Requests: Available.