21 Piccadilly, London, England United Kingdom W1J 0BH

Explore the World, with Confidence.

At Le Méridien Piccadilly, we know that travel is an opportunity to pursue your curiosity with confidence and ease.

We've got you covered, especially considering the current circumstances surrounding the COVID-19 pandemic.

As part of Marriott International's family of brands, we have implemented a multi-pronged approach to meet the health and safety requirements of our "Commitment to Clean" standards.

We wanted to outline a few of the changes and enhancements you should expect during your stay - including changes to our amenities, services and facilities.

Here is what you can expect when you're with us.
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Hotel Information

For more information on Marriott's Commitment to Cleanliness, please visit our corporate site.
Providing a safer environment for our guests and associates is a top priority. Achieving this is a shared responsibility. Please join us in our efforts to enhance the safety of our public spaces by complying with local regulations, practicing social distancing (staying at least 6 feet or 2 meters from other guests and hotel associates), and wearing face coverings whenever you're in public areas of the hotel. We do appreciate your support and understanding.
  • The hotel is operating a one-way traffic flow from the moment a guest walks into the building and up to their room. This also applies to customers of our Terrace restaurant.
  • Lift usage is restricted to only one occupant, unless from the same party/family and signage is in place that encourages guests to use the stairs whenever possible.
  • Protective screens have been installed on all receptions and areas where the guest will encounter close contact with a member of staff.
  • Footfall in the lobby and other public areas will be closely monitored by the Security team to ensure that social distancing rules are being followed.
  • Any part of the hotel where queuing might be expected will have signage with social distancing guidance.
  • In addition to the stringent cleaning programme, all risk assessments have been updated in line with government guidance and Marriott International standards.
  • Our Associates are required to undertake specific training relating to Marriott International's Commitment to Clean.
  • Touchless sanitizer dispensers are dispersed across the premises.
  • All guest-facing associates will be wearing face masks and gloves as a mandatory measure.
  • Check-in and Checkout are largely contact-free, with pens and keys being disinfected after use. Mobile technologies are in place and widely promoted.
  • Le Meridien Piccadilly will not be measuring guest temperatures at this current time, however we are ready to put this in place if this becomes mandated.
  • Guest luggage will be disinfected each time an associate handles any items.
  • Packages will be closely managed, with guest deliveries being quarantined. Guests will need to collect items from the Concierge, as delivery will be suspended for the foreseeable future.
  • Le Méridien Piccadilly abides by a stringent cleaning protocol which covers multiple aspects, including the regular disinfecting of our lobby and public areas and the use of Electrostatic Sprayers.
  • Guest rooms will be serviced every third day.
  • The cleaning for stayover rooms will be only on request and when guests have vacated the room. Any guest requests will be left outside in a sealed and disinfected pouch. Coffee machines, coffee & tea facilities, cushions, throws and other items will be removed from the room at this time. All beverages will only be able to be provided by in-room delivery and upon request.


Every guest room is thoroughly cleaned and disinfected prior to your arrival. We will provide housekeeping cleaning services after your third night with us and while you are away from the room. If you'd like to receive additional daily cleaning, simply let our team know and we will gladly take care of it.

Gym, Swimming and Squash: 7am-7pm

 

  • Opening on the 21st August, bookings accepted from Monday 17th August.
  • Bookings are required and can be made up to 1 week in advance for our facilities.
  • For access to lockers please request upon booking.


Spa: Closed

  • Our Food and Beverage outlets have packaged food options available, both for ‘grab-and-go' as well as In-Room Dining.
  • Our In-Room Dining associates will not enter any room that has a guest inside.
  • Our main restaurant has a one-way system in place, with all procedures, such as PDQ/payment handling being adapted for this time.
  • Menus are available via QR code; this will be placed on the table.
  • Our Terrace restaurant will re-open for breakfast only at this time.

 


Food and Beverage Offering:

 

  • Terrace Restaurant - 6.30am-10.30am, Mon-Fri. 7am-11am, Weekends
  • In-Room Dining - 24 hours
  • Club Lounge - Closed

Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative.

Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:

 

  • Mobile Check-In/Check-Out: Let us know via the app when you are planning to arrive and once you departed.
  • Mobile Key: Forgo the front desk altogether and go straight to your guest room.
  • Mobile Dining: Order your private, in-room dining through the app.
  • Mobile Guest Requests: Connect with us via the app to request items you would like delivered to your guest room.

 

Not a Marriott Bonvoy member? Enroll here.



Available benefits vary by location and membership tier. At this hotel, please note that we currently offer the following Marriott Bonvoy benefits:

 

  • Breakfast: Included for Platinum, Titanium and Ambassador members
  • Lounge Access: Available in our Terrace restaurant
  • Welcome Gift: Marriott Bonvoy Points
  • Late Check-Out: Upon Availability
  • Mobile Check-In/Check-Out: Available
  • Mobile Key: Available
  • Mobile Dining: Availability
  • Mobile Guest Requests: Availability