ECR-OMR Junction, ECR Rd, Poonjeri, Mahabalipuram, Chennai, Tamil Nadu India 603104

Rest Assured

At Four Points by Sheraton Mahabalipuram Resort & Convention Center, we live by the Golden Rule. Treating others like we'd like to be treated. It has always been our guiding principle.

That passion holds true now more than ever. As part of Marriott International's family of brands, we have implemented a multi-pronged approach to meet the health and safety requirements of our "Commitment to Clean" standards. These new protocols and elevated practices ensure high standards of cleanliness with a continued passion for service.

Taking great care of you starts with letting you know what to expect during your stay. Here are some of the steps we are taking and changes we have made to our amenities, services and facilities during your stay at Four Points by Sheraton Mahabalipuram Resort & Convention Center.

Let us introduce you to what to expect.
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Hotel Information

For more information on Marriott's Commitment to Cleanliness, please visit our corporate site.
Providing a safer environment for our guests and associates is a top priority. Achieving this is a shared responsibility. Please join us in our efforts to enhance the safety of our public spaces by complying with local regulations, practicing social distancing (staying at least 6 feet or 2 meters from other guests and hotel associates), and wearing face coverings whenever you're in public areas of the hotel. We do appreciate your support and understanding.
Our property is dedicated towards 'Commitment to Clean' maintaining a safe and hygiene environment for the guests, through signages through the hotel reminding social distancing. We have revised our occupancy and seating capacities. Guests are eligible to scan the QR code for menu, online payment and other services provided by the hotel. Sanitisation is practiced through the hotel to keep the hygiene our top most priority.
Adopting the initiative of ‘Commitment to Clean', the resort offers guests the assurance and makes it convenient for them to check in and out through a mobile app, thus eliminating physical contact. Upon arriving at the resort, it is ensured that the guests have downloaded Arogya Setu App, screened through thermal scanning and have easy access to hand sanitizers.

In accordance to the new normal, the resort has become well-equipped to offer services such as virtual tour of the property through video for bookings, QR code scan for sanitization process and to check the menu, online payment option, room key sanitization at reception desk, in-room dining and others.

At Four Points by Sheraton Mahabalipuram, providing a safe environment by following the government's new normal protocols and safety norms have become priority. The staff's efforts have been focused on creating a secured and comfortable atmosphere for our patrons. In a dynamic environment like this, we strive to provide our guests with bespoke services and are delighted to welcome them back to the property.

Every guest room is thoroughly cleaned and disinfected prior to your arrival. We will provide housekeeping cleaning services after your third night with us and while you are away from the room. If you'd like to receive additional daily cleaning, simply let our team know and we will gladly take care of it.
  • Fitness Center: One person at a time, face masks required at all times.
  • Kids Play Area: Closed.
  • Shuttle: Closed.
  • Lounge: Open, face masks required for entry.
Petals and Nectar are open. The menu can be scanned through QR Code. Chefs are sanitising the kitchen at regular intervals. The tables and chairs are sanitised at regular intervals. Hand sanitiser is available at touch points. Online payment is available for contactless service.

Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative.

Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:

 

  • Mobile Check-In/Check-Out. Let us know via the app when you are planning to arrive and once you departed. 
  • Mobile Key. Forgo the front desk altogether and go straight to your guest room.
  • Mobile Dining. Order your private, in-room dining through the app.
  • Mobile Guest Requests. Connect with us via the app to request items you would like delivered to your guest room.

 

Not a Marriott Bonvoy member? Enroll here.



Available benefits vary by location and membership tier. At this hotel, please note that we currently offer the following Marriott Bonvoy benefits:

 

  • Breakfast: We have breakfast at Petals, which is available on Al'cate on low occupancy dates and buffet breakfast on high occupancy. All measures are taken in compliance to the norms of safe social distancing and all hygiene standards are followed.
  • Lounge Access: Not Applicable.
  • Welcome Gift: Choice of welcome Gift on arrival for Platinum, Titanium and Ambassador Elite guest. Choice of 500 bonus points, Breakfast, or welcome amenity.
  • Late Check-Out: 2pm late check-out for Gold Elite, and 4 pm late check-out for Platinum, Titanium and Ambassador Elite guest with no extra charge.
  • Mobile Check-In/Check-Out: Available for all Marriott Bonvoy Members.
  • Mobile Key: Not Applicable.
  • Mobile Dining: Not Applicable.
  • Mobile Guest Requests: Marriott Bonvoy Members can request for all in-room amenities before arrival or during the stay with this service.