Water Street, Manchester, England United Kingdom M3 4JQ

Taking Care of You

Taking care of you has always been our number one priority, so you can focus on what's most important to you.

As part of Marriott International's family of brands, we have implemented a variety of new protocols and elevated practices, in response to the COVID-19 pandemic and keeping with our high standards of cleanliness and commitment to providing excellent service.

We have also made a few adjustments to the services, amenities, and facilities available during your stay.

Here is what to expect during your stay at Manchester Marriott Victoria & Albert Hotel.
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Hotel Information

For more information on Marriott's Commitment to Cleanliness, please visit our corporate site.
Providing a safer environment for our guests and associates is a top priority. Achieving this is a shared responsibility. Please join us in our efforts to enhance the safety of our public spaces by complying with local regulations, being respectful of personal choices with regards to social distancing and the wearing of face coverings. We do appreciate your support and understanding.

Use Mobile check-in and check-out for a contactless experience at Reception via the Marriott Bonvoy™ mobile app.

In keeping with Marriott's Commitment to Clean, we have notice made several enhancements to our cleaning practices throughout our property and in guest rooms. These include:

Enhanced Public Space Cleaning: We have increased the frequency of cleaning and disinfection, particularly in areas with high traffic including restrooms, elevators, and escalators as well as provided more hand sanitizing stations.

Rooms: All guest rooms have been supplied with antibacterial wipes and complimentary water. Your room will be serviced on a daily basis unless otherwise requested. If you are isolating in your bedroom please note that we will not enter your room, please call reception to request any amenities that will be left outside your door.

Off Site Gym and Pool

Unfortunately, no children are permitted in the pool at this moment. 

Opening Times:

Monday - Friday 06.00 to 22.00
Saturday - Sunday 09.00 to 18.00

Laundry Service - Guest Laundry is available Monday - Friday, please leave your items bagged up at reception before 9am for same day delivery, any items received after 9am will be delivered back the following day. 

Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative.

Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:


  • Mobile Check-In/Check-Out: Let us know via the app when you are planning to arrive and once you departed.
  • Mobile Key: Forgo the front desk altogether and go straight to your guest room.
  • Mobile Dining: Order your private, in-room dining through the app.
  • Mobile Guest Requests: Connect with us via the app to request items you would like delivered to your guest room.


Not a Marriott Bonvoy member? Enroll here.

Available benefits vary by location and membership tier. At this hotel, please note that we currently offer the following Marriott Bonvoy benefits:


  • Breakfast: Complimentary breakfast is offered as part of welcome gift at check-in. For Platinum, Titanium and Ambassador Elite guests.
  • Lounge Access: We do not have a Lounge.
  • Welcome Gift: If selected this is placed in your room via countless service. For Platinum, Titanium and Ambassador Elite guests.
  • Late Check-Out: Up to 2pm for Gold Elite, up to 4pm for Platinum, Titanium and Ambassador Elite guests.
  • Mobile Check-In/Check-Out: Available to all Marriott Bonvoy members.
  • Mobile Key: Not available currently.
  • Mobile Dining: Not available currently.
  • Mobile Guest Requests: Available to all Marriott Bonvoy members.