1400 Ocean Drive, Miami Beach, Florida USA 33139

Explore the world, with confidence.

At Winter Haven, Autograph Collection, we know that travel is an opportunity to pursue your curiosity with confidence and ease.

We've got you covered, especially considering the current circumstances surrounding the COVID-19 pandemic.

As part of Marriott International's family of brands, we have implemented a multi-pronged approach to meet the health and safety requirements of our "Commitment to Clean" standards.

We wanted to outline a few of the changes and enhancements you should expect during your stay - including changes to our amenities, services and facilities.

Here is what you can expect when you're with us.
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Hotel Information

For more information on Marriott's Commitment to Cleanliness, please visit our corporate site.
Providing a safer environment for our guests and associates is a top priority. Achieving this is a shared responsibility. Please join us in our efforts to enhance the safety of our public spaces by complying with local regulations and wearing a face covering - which is required - whenever you're in public areas of the hotel. We do appreciate your support and understanding. We remind you also to practice social distancing, staying at least 6 feet or 2 meters from other guests and hotel associates.

At Winter Haven our guests and associates are top priority. With health and well-being top of mind, we have developed Rest Assured™, a 5-point program designed to ensure guests and staff may be put at ease while on property. Rest Assured collectively takes a holistic and innovative approach to guest experience, safety, and wellness. SAFETY IS OUR PRIORITY: Our advanced cleaning protocols are supported by evidence-based science and are designed to keep guests and associates safe.

 

  • SERVICE REIMAGINED: We are transforming our operational processes and establishing new service offerings which are quickly becoming an industry-standard for health and wellness
  • INNOVATIVE ACCOMMODATION: We are leveraging innovative technologies to focus on the details, so guests don't have to
  • PROACTIVE COMMUNICATION: We pride ourselves on our clear communication and transparent accountability -- If you have questions, we're here to help and inform
  • TOGETHER WE THRIVE: Together, we create a brighter, healthier future for our guests, employees, and communities


All Rest Assured protocols are aligned with the minimum standards set forth by the Centers for Disease Control & Prevention (CDC), the World Health Organization (WHO) and the U.S. Occupational Safety & Health Administration (OSHA). Cleaning protocols were developed with guidance from the Environmental Protection Agency (EPA), the National Restaurant Association (NRA), and the American Hotel and Lodging Association (AHLA).

In keeping with Marriott's Commitment to Clean, we have notice made several enhancements to our cleaning practices throughout our property and in guest rooms. These include:

 

  • Enhanced Public Space Cleaning: We have increased the frequency of cleaning and disinfection, particularly in areas with high traffic including restrooms, elevators, and escalators as well as provided more hand sanitizing stations.
  • Personal Protective Equipment (PPE): Staff members will wear PPE (e.g., face coverings, gloves, etc.) based on the activities they are performing and based on direction by the local authorities. Guests required welcome to wear personal face coverings.
  • Electrostatic Spraying: We're utilizing enhanced technologies, including electrostatic sprayers with hospital-grade disinfectants, to support our already rigorous cleanliness protocols.

 

Room Amenities

 

  • In-room coffee makers are currently available
  • Rest Assured Welcome package upon arrival


Every guest room is thoroughly cleaned and disinfected prior to your arrival. During your stay, we will not provide housekeeping automatically every day. If you wish to receive daily housekeeping refresh service, please let us our guest services team know. We will be happy to make schedule service according to your preferences. Please note that if you are staying with us a bit longer, we will automatically clean your guest room after every 6th night.
Beach: Open
Roof Top Sun Deck: Open
Currently Closed

Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative.


Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:


  • Mobile Check-In/Check-Out. Let us know via the app when you are planning to arrive and once you departed.
  • Mobile Key. Forgo the front desk altogether and go straight to your guest room
  • Mobile Dining. Order your private, in-room dining through the app.
  • Mobile Guest Requests. Connect with us via the app to request items you would like delivered to your guest room.

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Not a Marriott Bonvoy member? Enroll here.



Available benefits vary by location and membership tier. At this hotel, please note that we currently offer the following Marriott Bonvoy benefits:

 

  • Welcome Gift: Rest Assured Welcome Gift
  • Late Check-Out: Upon Request
  • Mobile Check-In/Check-Out: Open and functioning
  • Mobile Key: Not available