200 SE Second Avenue, Miami, Florida USA 33131

Rest Assured

At Courtyard Miami Downtown/Brickell Area, we live by the Golden Rule. Treating others like we'd like to be treated. It has always been our guiding principle.

That passion holds true now more than ever. As part of Marriott International's family of brands, we have implemented a multi-pronged approach to meet the health and safety requirements of our "Commitment to Clean" standards. These new protocols and elevated practices ensure high standards of cleanliness with a continued passion for service.

Taking great care of you starts with letting you know what to expect during your stay. Here are some of the steps we are taking and changes we have made to our amenities, services and facilities during your stay at Courtyard Miami Downtown/Brickell Area.

Let us introduce you to what to expect.
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Hotel Information

For more information on Marriott's Commitment to Cleanliness, please visit our corporate site.
Providing a safer environment for our guests and associates is a top priority. Achieving this is a shared responsibility. Please join us in our efforts to enhance the safety of our public spaces by complying with local regulations and wearing a face covering - which is required - whenever you're in public areas of the hotel. We do appreciate your support and understanding. We remind you also to practice social distancing, staying at least 6 feet or 2 meters from other guests and hotel associates.
Throughout the hotel we have signage reminding our guests to maintain social distancing and to wear their masks in the lobby. Masks are required in all public areas. We also have hand sanitizer stations available at the front desk and elevators. The front desk is equipped with partitions to separate the agent from the guest.

All service requests can be completed via the Marriott Bonvoy App.

Our restaurant area remains closed, as well as valet parking.

In keeping with Marriott's Commitment to Clean, we have made several enhancements to our cleaning practices throughout our property and in guest rooms. These include:


Enhanced Public Space Cleaning: We have increased the frequency of cleaning and disinfection, particularly in areas with high traffic including restrooms, elevators, and escalators as well as provided more hand sanitizing stations.

Personal Protective Equipment (PPE): Staff members will wear PPE (e.g., face coverings, gloves, etc.) while in the hotel based on direction by the local authorities. Guests are welcome to wear personal face coverings.

Electrostatic Spraying: We're utilizing enhanced technologies, including electrostatic sprayers with hospital-grade disinfectants, to support our already rigorous cleanliness protocols.


Room Amenities:

 

  • In-room coffee makers are not currently available, but guests can request contactless coffee delivered.
  • Disinfectant wipes are available in the room for every arriving guest as well as upon request.
  • All paper items, directories, and note pads have been removed from rooms in order to provide less touchpoints.
  • Gloves, masks, and more wipes are available at the front desk by request.


Every guest room is thoroughly cleaned and disinfected prior to your arrival. During your stay, we will not provide housekeeping automatically every day. If you wish to receive daily housekeeping refresh service, please let us our guest services team know. We will be happy to schedule service according to your preferences. Please note that if you are staying with us a bit longer, we will automatically clean your guest room after every 6th night.

Fitness Center: Open, masks required


Pool: Open, 7am-10pm


Restaurant: Closed


Valet Parking: Closed

Restaurant Closed: The Market is open 24/7 it is stocked daily. The front desk sanitizes The Market various times throughout their shift.

Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative.

Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:

 

  • Mobile Check-In/Check-Out: Let us know via the app when you are planning to arrive and once you departed.
  • Mobile Key: Forgo the front desk altogether and go straight to your guest room.
  • Mobile Dining: Order your private, in-room dining through the app.
  • Mobile Guest Requests: Connect with us via the app to request items you would like delivered to your guest room.

 

Not a Marriott Bonvoy member? Enroll here.



Available benefits vary by location and membership tier. At this hotel, please note that we currently offer the following Marriott Bonvoy benefits:

 

  • Breakfast: Closed
  • Lounge Access: Not available
  • Welcome Gift: Platinum Elite members can still be awarded points or the $10 food and beverage credit. The F&B credit can be used at the market
  • Late Check-Out: Yes
  • Mobile Check-In/Check-Out: Yes
  • Mobile Key: No
  • Mobile Dining: Not Available at this time
  • Mobile Guest Requests: Yes, 24 hours
Our Commitment to Accommodate Responsible Experiences

"Meet with CARE" is our strategic yet sensitive approach in creating memorable experiences brilliantly and responsibly.

Design
Meeting set-ups that support and promote comfortable social distancing practices and options for video conferencing.

Dining
Responsible culinary handling, back of house preparation, and serving techniques.

Catering
No contact meal option experiences that are uniquely crafted while incredibly delicious.

Communication
Proactive messaging and reminders strategically placed reminding guests of safe best practices.

Sanitize
Sanitizing stations strategically placed in meeting rooms, hallways, guest floor elevator landings, and hotel entrances.

Cleanliness
Vigilant cleaning and sanitation practices with great frequency in guest rooms, meeting areas, public areas, restaurants, restrooms.

Safe Distancing
Promoting of proper occupancies in elevators, restrooms, gathering areas, outlets and guest amenities (fitness center and pool).

Experience
Well minded check-in experiences with essentials (masks, gloves, hand sanitizer) available.