Stay well.

Welcome to South Beach.

Now more than ever, we are passionate about delivering an exceptional experience and truly memorable moments throughout your stay. In response to current circumstances surrounding the COVID-19 pandemic, we have implemented a variety of new protocols and elevated practices, keeping with our high standards of cleanliness and luxury service. Allow us to introduce you to some of the measures we have implemented and what to expect at our hotel regarding changes to amenities, services, and facilities.

We are delighted to welcome you.
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Hotel Information

For more information on Marriott's Commitment to Cleanliness, please visit our corporate site.
The safety of our guests and associates is a top priority. As guidance regarding face coverings and vaccination verification varies by local jurisdiction and may change, guests should review public information websites for the most up-to-date guidance for your destination, as well as the hotel-specific sections below and US and Canada Travel Advisories | Marriott Bonvoy™ before traveling. Unless it is required by local law or order, fully vaccinated guests are no longer required to wear face coverings or social distance in indoor or outdoor areas of the hotel. We ask that all unvaccinated guests continue to wear face coverings and practice social distancing when they are in public spaces inside the hotel.
  • Signage throughout the hotel to remind guests to maintain social distancing, occupancy limits and seating capacities reductions in our restaurants and pool and beach in compliance with local and state mandates, and partitions installed at front desk.
  • Guest elevator occupancy is limited to family members or two non-family individuals, and stairwell access is available for all floors of guestrooms.
  • Use of mobile technology is available, including eFolio delivery and Mobile Requests via the Marriott Bonvoy app.
  • Choice of baggage assistance or personal unloading.
  • Face coverings are required in all indoor public areas.

In keeping with Marriott's Commitment to Clean, we have notice made several enhancements to our cleaning practices throughout our property and in guest rooms. These include:


  • Enhanced Public Space Cleaning: We have increased the frequency of cleaning and disinfection, particularly in areas with high traffic including restrooms, elevators and handrails s as well as provided touchless hand sanitizing stations throughout the resort.
  • Personal Protective Equipment (PPE): Staff members will wear PPE (e.g., face coverings, gloves, etc.) based on the activities they are performing and based on direction by the local authorities. Guests are welcome to wear personal face coverings.
  • Guest rooms: Deep cleaning of guest rooms is conducted between each stay, with focus on sanitizing every area of the room. Housekeeping services are available and performed every other day when guests are not present in the room. All glassware has been replaced with single use cups, and disinfectant wipes will be added to each room for personal use.
  • Fitness center: Open, face mask required at all times.
  • Beach: Open.
  • Pool: Open.
  • The Ritz-Carlton Spa: Open. 
    • Due to Miami Beach mandate, locker rooms are closed until further notice.
  • The Ritz-Carlton Club Level: Open.
  • Fuego y Mar is open from 8 a.m. - 9 p.m., daily and for Sunday brunch 12 p.m. - 3 p.m.
  • Lapidus Bar is open Friday and Saturday, 4 p.m - 11 p.m.
  • DiLido Beach Club is open from 11 a.m. - 6 p.m., daily.
  • Pool and beach food and beverage service is available 11 a.m. -  5 p.m., daily.
  • In room dining is available from 7 a.m. - 12 a.m. daily.
Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative.

Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:
  • Mobile Check-In/Check-Out: Let us know via the app when you are planning to arrive and once you have departed.
  • Mobile Key: Forgo the front desk altogether and go straight to your guest room.
  • Mobile Dining: Order your private, in-room dining through the app.
  • Mobile Guest Requests: Connect with us via the app to request items you would like delivered to your guest room.

 Not a Marriott Bonvoy member? Enroll here.

Available benefits vary by location and membership tier. At this hotel, please note that we currently offer the following Marriott Bonvoy benefits:


  • Welcome Gift: 1,000 Marriott Bonvoy points for Platinum Elite and above.
  • Late Check-Out: Gold members receive 2 p.m. check out (based upon availability.) Platinum Elite, Titanium Elite and Ambassador Elite members receive 4 p.m. checkout (based upon availability).
  • Mobile Check-In/Check-Out: Available to guests with the Marriott Bonvoy app.
  • Mobile Key: Available to guests with the Marriott Bonvoy app.
  • Mobile Guest Requests: Available to guests with the Marriott Bonvoy app.