1545 Collins Avenue, Miami Beach, Florida USA 33139

Stay well.

Welcome to Royal Palm South Beach Miami, a Tribute Portfolio Resort.

Now more than ever, we are passionate about delivering an exceptional experience and truly memorable moments throughout your stay.

In response to current circumstances surrounding the COVID-19 pandemic, we have implemented a variety of new protocols and elevated practices, keeping with our high standards of cleanliness and luxury service.

Allow us to introduce you to some of the measures we have implemented and what to expect at our hotel regarding changes to amenities, services, and facilities.

We are delighted to welcome you.
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Hotel Information

For more information on Marriott's Commitment to Cleanliness, please visit our corporate site.
Providing a safer environment for our guests and associates is a top priority. Achieving this is a shared responsibility. Please join us in our efforts to enhance the safety of our public spaces by complying with local regulations and wearing a face covering - which is required - whenever you're in public areas of the hotel. We do appreciate your support and understanding. We remind you also to practice social distancing, staying at least 6 feet or 2 meters from other guests and hotel associates.
Signage through our hotel will remind guests that masks are required while using all public areas of the hotel, especially the elevators, lobby, front desk and guest hallways. Signage by the elevators serves as a reminder that a maximum of 4 guests are allowed in the elevator at a time or one household. We have hand sanitizing stations all throughout the hotel and invite you to use them as much as possible. We invite you to process all guest requests through the Marriott Bonvoy mobile app as this will maximize social distancing. We also started a new program where guests can request their car from valet through a touchless app again to promote social distancing.

In keeping with Marriott's Commitment to Clean, we have made several enhancements to our cleaning practices throughout our property and in guest rooms. These include:

Enhanced Public Space Cleaning

We have increased the frequency of cleaning and disinfection, particularly in areas with high traffic including restrooms, elevators, and escalators as well as provided more hand sanitizing stations, barriers at the front desk as well as having masks available for guests upon requests, having sanitizing wipes available upon request and we are using special chemicals that have a 30 second kill time for any viruses/bacteria to ensure all areas are properly cleaned and sanitized.

Personal Protective Equipment (PPE)

Staff members will wear PPE (e.g., face coverings, gloves, etc.) based on the activities they are performing and based on direction by the local authorities. Guests are also required to wear personal face coverings at all times while using the hotel public areas. We have masks available in case guests lose them or forget them in the room.

Electrostatic Spraying

We're utilizing enhanced technologies, including electrostatic sprayers with hospital-grade disinfectants, to support our already rigorous cleanliness protocols. All public areas and elevators are sanitized throughout the day to ensure guest safety.



Every guest room is thoroughly cleaned and disinfected prior to your arrival. During your stay, we will provide housekeeping automatically every day. If you do not wish to receive daily housekeeping refresh service, please let our guest services team know. We will be happy to schedule service according to your preferences. Please note that if you are staying with us a bit longer, we will automatically clean your guest room after every 6th night.

We are committed to making the amenities and services at our property available to you while complying with local regulations, including guidance on reducing capacity in public spaces and reinforcing social distancing. The modifications we have made include:

 

  • Fitness Center: Open 24 hours a day, masks required at all times, maximum of 6 guests are allowed at a time.
  • Beach: Open Daily, masks required when visiting the beach huts for service, once seated you can remove your mask.
  • Bar and Restaurant: Open, masks required for entry but once seated you may remove your mask. Occupancy limited to 50% of the normal capacity.
  • Housekeeping Service: We are offering daily cleaning. Guests cannot be in the room while our staff is cleaning the room to promote social distancing.
  • Lobby Ambassador Program: We have a member of our management team spend some time in the lobby in the mornings during peak check out time as well as in the afternoon during peak check in time to ensure all guests are wearing facial coverings. For guests who do not have a mask one will be provided.
Daily Breakfast Buffet: We are offering a modified breakfast buffet where our team-member serves the food and the guests do not touch the utensils. We have added larger barriers between guests and the food being served to ensure guest safety. Buffet goes from 7am-11am daily

Lunch / Dinner: Our poolside restaurant and bar are opened daily from 11am to 10pm. We have reduced the capacity to 50% to ensure proper social distancing can be observed.

Pool / Beach Service: We do serve food and beverage out on our pool and beach. All pool and beach chairs have been set up with social distancing in mind to ensure guest safety.
Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative.

Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:
 
  • Mobile Check-In/Check-Out: Let us know via the app when you are planning to arrive and once you have departed.
  • Mobile Key: Forgo the front desk altogether and go straight to your guest room.
  • Mobile Dining: Order your private, in-room dining through the app.
  • Mobile Guest Requests: Connect with us via the app to request items you would like delivered to your guest room.

 Not a Marriott Bonvoy member? Enroll here.

Available benefits vary by location and membership tier. At this hotel, please note that we currently offer the following Marriott Bonvoy benefits:

 

  • Breakfast: We have a daily buffet from 7am to 11am. Price is $19.99 unless the guest is eligible for complimentary breakfast and they chose that as their amenity, in which case they would only be responsible for the gratuity.
  • Lounge Access: Our hotel unfortunately does not have a lounge.
  • Late Check-Out: Late check outs are available upon request and according to hotel availability.
  • Mobile Check-In/Check-Out: Currently we are not doing mobile key, we will be re-launching this benefit soon.
  • Mobile Key: Currently we are not doing mobile key, we will be re-launching this benefit soon.
  • Mobile Dining: We have options to deliver food to room through a special mobile website that we designed, this information will be given at check-in.
  • Mobile Guest Requests: Mobile guest requests are available and will be delivered to the guest room.
Any guest Bonvoy member or not can communicate with the hotel team via text message. Please text us at 786-802-6121.