9703 Collins Avenue, Bal Harbour - Miami Beach, Florida USA 33154

Stay Well

Welcome to The St. Regis Bal Harbour Resort.

Now more than ever, we are passionate about delivering an exceptional experience and truly memorable moments throughout your stay.

In response to current circumstances surrounding the COVID-19 pandemic, we have implemented a variety of new protocols and elevated practices, keeping with our high standards of cleanliness and luxury service.

Allow us to introduce you to some of the measures we have implemented and what to expect at our hotel regarding changes to amenities, services, and facilities.

We are delighted to welcome you.
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Hotel Information

For more information on Marriott's Commitment to Cleanliness, please visit our corporate site.
The safety of our guests and associates is a top priority. As guidance regarding face coverings and vaccination verification varies by local jurisdiction and may change, guests should review public information websites for the most up-to-date guidance for your destination, as well as the hotel-specific sections below and US and Canada Travel Advisories | Marriott Bonvoy™ before traveling. Fully vaccinated guests are no longer required to wear face coverings or social distance in indoor or outdoor areas of the hotel, unless required by local law.
Signage throughout our resort to remind guests to maintain social distancing, occupancy limits and seating capacities reductions on our pool decks and in our outlets in compliance with local and state mandates, and partitions have been installed at reception desk.
In keeping with Marriott's Commitment to Clean, we have made several enhancements to our cleaning practices throughout our resort and in guest rooms. These include:

Enhanced Public Space Cleaning: We have increased the frequency of cleaning and disinfection, particularly in areas with high traffic including restrooms, elevators, fitness center, and exits to the pool and beach, as well as provided more hand sanitizing stations.

Personal Protective Equipment (PPE): St. Regis Hosts wear PPE (e.g., face coverings, gloves, etc.) based on the activities they are performing and based on direction by the local authorities. Guests are required to wear personal face coverings in all public areas of the resort.

Electrostatic Spraying: We're utilizing enhanced technologies, including electrostatic sprayers with hospital-grade disinfectants, to support our already rigorous cleanliness protocols.
Every guest room is thoroughly cleaned and disinfected prior to your arrival. During your stay, we will not provide housekeeping automatically every day. If you wish to receive daily housekeeping refresh service, please let us our guest services team know. We will be happy to make schedule service according to your preferences. Please note that if you are staying with us a bit longer, we will automatically clean your guest room after every 6th night.

We are committed to making the amenities and services at our resort available to you while complying with local regulations, including guidance on reducing capacity in public spaces and reinforcing social distancing. The modifications we have made include:

Tuesday through Sunday 10:00 a.m. to 6:00 p.m.
Closed Monday
Contact our Spa reservations for options.

Pool Open Daily from 8:00 a.m. to 6:00 p.m.
Beach Services from 9:00 a.m. to 6:00 p.m.

Available 24 hours with room key.

Daily 9:00 a.m. to 6:00 p.m.

Available daily from 10:00 a.m. to 6:00 p.m.
Regular and Express services available. 


Breakfast: 7:00 a.m. - 10:30 a.m.
Lunch: 12:00 p.m. - 4:30 p.m.
Dinner, Wednesday - Saturday: 6:00 p.m. - 11:00 p.m.
Sunday Brunch: 12:00 p.m. - 4:30 p.m.

Complimentary Coffee & Tea: 6:30 a.m. - 10:00 a.m.
All Day Cafe: 7:00 a.m. - 4:30 p.m.
Happy Hour: Monday - Thursday, 3:00 p.m. - 4:30 p.m.

The Bar: 5:00 p.m. - 12:00 a.m.
Dinner: 5:00 p.m. - 11:00 p.m.
Evening Ritual: 6:00 p.m.
Live Music: Saturday 7:00 p.m. - 11:00 p.m.
Jazz & Bourbon: Thursday 7:00 p.m. - 11:00 p.m.

Daily: 4:00 p.m. - 10:00 p.m.

Breakfast: 7:00 a.m. - 11:00 a.m.
Lunch 11:30 a.m. - 4:30 p.m.
Dinner: 5:00 p.m. - 12:00 a.m.

Food & Beverage Service: 11:30 a.m. - 5:00 p.m.
Pool Bar: 11:30 a.m. - 6:00 p.m.

Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative. Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:

  • Mobile Dining: Order your private, in-room dining through the app.
  • Mobile Guest Requests: Connect with us via the app to request items you would like delivered to your guest room.

Not a Marriott Bonvoy member? Enroll here.

Available benefits vary by location and membership tier. At this hotel, please note that we currently offer the following Marriott Bonvoy benefits:


  • Breakfast: Buffet breakfast amenity applicable for actual member for Platinum and above tiers.
St. Regis Butler Service is available to suite categories only.

Full service is offered with terry refreshed daily, while bed linen is replaceable every other day.