Viale Piave, 42, Milan, Italy 20129

Taking Care of You

Taking care of you has always been our number one priority, so you can focus on what's most important to you.

As part of Marriott International's family of brands, we have implemented a variety of new protocols and elevated practices, in response to the COVID-19 pandemic and keeping with our high standards of cleanliness and commitment to providing excellent service.

We have also made a few adjustments to the services, amenities, and facilities available during your stay.

Here is what to expect during your stay at Sheraton Diana Majestic, Milan.
show more

Hotel Information

For more information on Marriott's Commitment to Cleanliness, please visit our corporate site.
Providing a safer environment for our guests and associates is a top priority. Achieving this is a shared responsibility. Please join us in our efforts to enhance the safety of our public spaces by complying with local regulations, practicing social distancing (staying at least 6 feet or 2 meters from other guests and hotel associates), and wearing face coverings whenever you're in public areas of the hotel. We do appreciate your support and understanding.

Welcome to the Diana.

Thank you for selecting the Sheraton Diana Majestic, Milan for your trip.

We would like to share details of Marriott International's Commitment to Clean and the additional measures we are taking to provide you with a safe and comfortable environment.

MARRIOTT BONVOY APP

Maintaining safe social distances is one of the most important measures we can all take to reduce unnecessary personal contact. Marriott Bonvoy members have the opportunity to use the Marriott Bonvoy App to take advantage of contactless options, including:

 

 

  • Mobile Check-In: reduce the amount of time required to complete check-in formalities by using Mobile Check-in and asking any question you have in advance. Please note push notifications must be enabled for receiving the "Room is Ready Notification";
  • Mobile Chat: communicate with us from anywhere at any time. Mobile chat is available from up to 48h hours before the day of arrival until 24 hours after your departure;
  • Mobile Guest Requests: connect with us via the App to request items you would like delivered to your guest room.

COMMITMENT TO CLEAN

We take hygiene and cleanliness standards very seriously. You'll notice several enhancements to our cleaning practices throughout the entire hotel. These include:

 

  • Enhanced Public Space Cleaning: we have increased the frequency of cleaning and disinfection, especially in high-traffic areas like restrooms, elevators, etc. Further, we will provide hand-sanitizing stations within the public spaces, using also Electrostatic Spraying;
  • Social Distancing Practices: you will see signages and shields throughout the hotel promoting physical distancing and encouraging guests to follow social distancing recommendation;
  • Personal Protective Equipment (PPE): associates will wear required PPE based on the activities they are performing. Guests are welcome to wear personal face covering;
  • Guest Rooms: Every guest room is thoroughly cleaned and disinfected. Please note that the Make a Green Choice Program is currently not available. Let us know if you wish to not have our team enter your room during your stay;
  • Temperature Screening: we will be temperature screening associates and vendors at entry points. For guests we will be temperature screening where required by law.


Every guest room is thoroughly cleaned and disinfected prior to your arrival. We will provide housekeeping cleaning services after your third night with us and while you are away from the room. If you'd like to receive additional daily cleaning, simply let our team know and we will gladly take care of it.

HOTEL SERVICES & AMENITIES

We are committed to making the amenities at our property available to you while complying with local regulations, including guidance on reducing capacity in public spaces and reinforcing social distancing. The modifications we have made include:

 

Restaurant Hours and Operations

  • Breakfast available from 7.00 am to 10.30 am
  • All day dining at the Diana Garden Bar available from 10.30 am to 10.30 pm
  • Diana Garden Bar available from 10.30 am to 11.30 pm
  • In-Room Dining available in selected timings

Fitness Center: upon reservation through Front Office.

For our Marriott Bonvoy members: we are committed to delivering the Marriott Bonvoy benefits for your membership level.

Restaurant Hours and Operations

  • Breakfast available from 7.00 am to 10.30 am
  • All day dining at the Diana Garden Bar available from 10.30 am to 10.30 pm
  • Diana Garden Bar available from 10.30 am to 11.30 pm
  • In-Room Dining available in selected timings
Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative. Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:

 
  • Mobile Check-In/Check-Out: Let us know via the app when you are planning to arrive and once you departed.
  • Mobile Key: Forgo the front desk altogether and go straight to your guest room
  • Mobile Dining: Order your private, in-room dining through the app.
  • Mobile Guest Requests: Connect with us via the app to request items you would like delivered to your guest room.

 

Not a Marriott Bonvoy member? Enroll here.



Available benefits vary by location and membership tier. At this hotel, please note that we currently offer the following Marriott Bonvoy benefits:

 

  • Mobile Check-In/Check-Out: Reduce the amount of time required to complete check-in formalities by using Mobile Check-in and asking any question you have in advance. Please note push notifications must be enabled for receiving the 'Room is Ready Notification'
  • Mobile Guest Requests: Connect with us via the App to request items you would like delivered to your guest room.