W231N1600 Corporate Ct, Waukesha, Wisconsin USA 53186

Taking Care of You

Taking care of you has always been our number one priority, so you can focus on what's most important to you.

As part of Marriott International's family of brands, we have implemented a variety of new protocols and elevated practices, in response to the COVID-19 pandemic and keeping with our high standards of cleanliness and commitment to providing excellent service.

We have also made a few adjustments to the services, amenities, and facilities available during your stay.

Here is what to expect during your stay at Milwaukee Marriott West.
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Hotel Information

For more information on Marriott's Commitment to Cleanliness, please visit our corporate site.
Providing a safer environment for our guests and associates is a top priority. Achieving this is a shared responsibility. Please join us in our efforts to enhance the safety of our public spaces by complying with local regulations and wearing a face covering - which is required - whenever you're in public areas of the hotel. We do appreciate your support and understanding. We remind you also to practice social distancing, staying at least 6 feet or 2 meters from other guests and hotel associates.
  • Signage throughout our hotel to remind guests to maintain social distancing, occupancy limits and seating capacities reductions in our restaurant and meeting rooms in compliance with local and state mandates.
  • Signage at every entrance and front desk to remind guests that face coverings are required by Marriott- and state-mandated.
  • Partitions are installed at front desk kiosks to limit social interaction.
  • Mobile check in and key, service requests delivered right to your door with Marriott Bonvoy mobile app.

In keeping with Marriott's Commitment to Clean, we have notice made several enhancements to our cleaning practices throughout our property and in guest rooms. These include:

Enhanced Public Space Cleaning: We have increased the frequency of cleaning and disinfection, particularly in areas with high traffic including restrooms, elevators, and escalators as well as provided more hand sanitizing stations.

Personal Protective Equipment (PPE): Staff members will wear PPE (e.g., face coverings, gloves, etc.) based on the activities they are performing and based on direction by the local authorities. Guests are required to wear personal face coverings in all public areas of the hotel.

Electrostatic Spraying: We're utilizing enhanced technologies, including electrostatic sprayers with hospital-grade disinfectants, to support our already rigorous cleanliness protocols.

Room Amenities: Disinfectant wipes are available in the room for every arriving guest as well as upon request



Every guest room is thoroughly cleaned and disinfected prior to your arrival. During your stay, we will not provide housekeeping automatically every day. If you wish to receive daily housekeeping refresh service, please let us our guest services team know. We will be happy to make schedule service according to your preferences. Please note that if you are staying with us a bit longer, we will automatically clean your guest room after every 6th night.

We are committed to making the amenities and services at our property available to you while complying with local regulation, including guidance on reducing capacity in public spaces and reinforcing social distancing. he modifications we have made include:

 

  • Fitness Center: Open, masks required at all times. Capacity of 8 guests.
  • Pool and Whirlpool: Open, masks required when not swimming. Capacity of 15 guests.
  • Concierge Lounge: Closed until further notice.
  • BLVD is open for Grab and GO breakfast featuring Starbucks coffee. Monday to Friday 6:30am to 10am, Saturday and Sunday 7am to 11am.
  • BLVD is closed for Lunch
  • BLVD is open for dinner with full bar and limited hot menu from 5pm to 11pm daily.
  • All Attendants/Bartenders wear face coverings and are cleaning the BLVD thoroughly during their shift.
  • Social distancing and reduced capacity in place at the BLVD.

Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative. Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:

 
  • Mobile Check-In/Check-Out: Let us know via the app when you are planning to arrive and once you departed.
  • Mobile Key: Forgo the front desk altogether and go straight to your guest room
  • Mobile Dining: Order your private, in-room dining through the app.
  • Mobile Guest Requests: Connect with us via the app to request items you would like delivered to your guest room.
 

Not a Marriott Bonvoy member? Enroll here.



Available benefits vary by location and membership tier. At this hotel, please note that we currently offer the following Marriott Bonvoy benefits:

 

  • Breakfast: Ambassador, Titanium and Platinum receive complementary Grab and Go breakfast for themselves and one guest.
  • Lounge Access: Concierge Lounge is closed
  • Welcome Gift: Ambassador's receive welcome gift
  • Late Check-Out: Ambassador, Titanium and Platinum receive up to a 4pm late check out. All other levels can receive up to a 2pm checkout.
  • Mobile Check-In/Check-Out: Available for all Bonvoy members.
  • Mobile Key: Available for all Bonvoy members
  • Mobile Dining: Not Available
  • Mobile Guest Requests: Available for all Bonvoy members