Vagaru Island, Shaviyani Atoll, Maldives 40880

Stay Well.

Welcome to JW Marriott Maldives Resort & Spa.

Now more than ever, we are passionate about delivering an exceptional experience and truly memorable moments throughout your stay. In response to current circumstances surrounding the COVID-19 pandemic, we have implemented a variety of new protocols and elevated practices, keeping with our high standards of cleanliness and luxury service. Allow us to introduce you to some of the measures we have implemented and what to expect at our hotel regarding changes to amenities, services, and facilities.

We are delighted to welcome you.
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Hotel Information

For more information on Marriott's Commitment to Cleanliness, please visit our corporate site.
Providing a safer environment for our guests and associates is a top priority. Achieving this is a shared responsibility. Please join us in our efforts to enhance the safety of our public spaces by complying with local regulations, practicing social distancing (staying at least 6 feet or 2 meters from other guests and hotel associates), and wearing face coverings whenever you're in public areas of the hotel. We do appreciate your support and understanding.
  • Signage throughout our resort will remind guests to maintain social distancing with revised seating capacities in our restaurants, fitness and spa areas in accordance with local government guidance.
  • Hand sanitizer stations are available in high-traffic areas.
  • Partitions have been installed at front desks and food service counters.
  • We encourage the use of the Marriott Bonvoy App for a faster, contactless check-in. You will still be required to present an ID upon arrival. This will allow us to provide a Mobile Key for your stay after registration to access your villa. Contact our At Your Service or Thakuru Team throughout your stay via the Mobile Chat option and upon checkout your invoice will be sent to your email.
  • Face coverings are required in all closed spaces when social distancing cannot be guaranteed.

All of the precautions are subject to change with updated government guidance.

In keeping with Marriott's Commitment to Clean, we have made several enhancements to our cleaning practices throughout our property and in guest villas. These include:

 

  • Enhanced Public Space Cleaning: We have increased the frequency of cleaning and disinfection, particularly in areas with high traffic including restrooms as well as provided hand-sanitizing stations in high traffic areas.
  • Housekeeping services: Daily service and JW Nightly Refresh service will be provided while you are away from the villa.
  • Personal Protective Equipment (PPE): Associates will wear PPE (e.g. face coverings, gloves, etc.) based on the activities they are performing and based on direction by the local authorities. Guests are welcome to wear personal face coverings.
  • Electrostatic Spraying: We're utilizing enhanced technologies, including electrostatic sprayers with hospital-grade disinfectants, to support our already rigorous cleanliness protocols.


Room Amenities:

 

  • Minibars - Stock and replenish during Housekeeping Service.
  • Literature including Magazines, Books has been removed from villa.
  • Coffee machines & Kettles - Sanitized for your safety.
  • Sanitation kit (hand sanitizer bottle, face mask, and disinfectant wipes) is provided in the villa.

Every guest villa is thoroughly cleaned and disinfected prior to your arrival.

Every guest room is thoroughly cleaned and disinfected between each guest. We will continue to provide housekeeping services daily while you are away from the room. If you have any specific housekeeping preferences or would like to not receive housekeeping service during your stay, please contact guest services at any time.

 

On-Site PCR Testing: Aligned with expert protocols and led by Marriott's Cleanliness Council, JW Marriott Maldives & Spa is able to take PCR test swabs directly at the resort four days prior to departure.

 

Following the most recent requirements from certain airlines and countries for their travelers, the resort is facilitating PCR testing which will be carried out by our on-site doctor and we will receive the test results electronically and inform guests prior to departure. PCR testing for guests costs USD 165/- + Tax.

 

We are deploying terms and conditions in order for our team to prioritize and arrange the testing for our valued guests: 

 

  • Reservations for PCR testing should be made latest 96 hours prior to departure.
  • Departing guests who require a negative PCR certificate to return to their home country or final destination will be prioritized.
Fitness Center: 24-hour access with guest key.
Face masks and social distancing encouraged.
Spa by JW: 8.00am - 6.00pm, advance reservation required.
Swimming Pools: 8.00am - 6.00pm.
Note that furniture has been arranged to abide by social distancing regulations.
Little Griffin Kids' Club: 10.00am - 6.00pm.
Face masks (for adults only) and social distancing encouraged. Temperature check before entering the kids' club as per local guidelines.
Aailaa - Breakfast 8:00am - 10:00am (a la carte only)
Lunch 12:00noon - 2:00pm
Dinner 7:00pm - 9:00pm
Fiamma - 12:00noon - 2:00pm
Kaashi - 1:00pm - 3:00pm
Shio/Hashi/Wabi Sabi - 7:30 pm- 9:30pm
Horizon - 10:00am - late
Rum Baan - 12:00noon - 4:00pm
In Villa Dining - 7:00am - 10:00pm

Our restaurant team abides by local guidelines, including the use of face masks and gloves.
Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative.

Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:
 
  • Mobile Check-In/Check-Out: Let us know via the app when you are planning to arrive and once you have departed.
  • Mobile Key: Forgo the front desk altogether and go straight to your guest room.
  • Mobile Dining: Order your private, in-room dining through the app.
  • Mobile Guest Requests: Connect with us via the app to request items you would like delivered to your guest room.

 Not a Marriott Bonvoy member? Enroll here.

Available benefits vary by location and membership tier. At this hotel, please note that we currently offer the following Marriott Bonvoy benefits:

 

  • Breakfast: Platinum Elite members and above may choose daily breakfast at Aailaa for the member and plus one as part of the Welcome Gift Choice
  • Lounge Access: N/A
  • Welcome Gift: Available, as per standard
  • Late Check-Out: Available, subject to availability upon departure date
  • Mobile Check-In/Check-Out: Available, ID to be presented at Front Desk on arrival.
  • Mobile Key: Available
  • Mobile Dining: Available, through QR-Code
  • Mobile Guest Requests: Available, through Chat function or What's App directly with your personal Thakuru

With the constant developments in travel guidelines, we encourage you to obtain information from your government and airline for the latest travel advice. For more information and updates regarding travel guidelines to the Maldives, please refer to: https://immigration.gov.mv/faq-for-visiting-the-maldives/

Required Arrival documents in regards to COVID-19

To ensure the safety of all, HPA has made it a mandatory requirement for all tourists (including those who have completed the prescribed dose(s) of a Covid-19 vaccine) to present a negative result for a Nucleic Acid Test (PCR test) for Covid-19 on arrival effective 3rd May 2021. The sample for said PCR test must be taken not more than 96 hours prior to the scheduled time of departure from the first port of embarkation en-route to the Maldives. However, children below one year old are exempted from the aforementioned requirement.

The online submission of the IMUGA Health Declaration Form via https://imuga.immigration.gov.mv/ is mandatory both for incoming and outgoing passengers which should not be completed more than 24 hours prior to the arrival and departure to and from the Maldives.

We kindly request you to attach the negative PCR Test result to the IMUGA Health Declaration Form in order to avoid immigration delays upon arrival to the Maldives.

In addition to the above, passengers arriving from South Asian countries (Afghanistan, Pakistan, India, Nepal, Bhutan, Bangladesh, and Sri Lanka) are required to take a PCR test between 48 (forty-eight) hours and 72 (seventy-two) hours of their arrival to the Maldives.

Travellers to the Maldives are required to comply with the requirements of the Maldives' Ministry of Health/Health Protection Agency and policies adopted by hotels in connection with the COVID-19 situation. This includes the random sampling and testing of passengers at Velana International Airport as part of the active surveillance for COVID-19, conducted by the International Border Health, Maldives Immigration, Maldives Airports Company Limited and the Health Emergency Operation Centre.

The well-being of our guests and associates is of the utmost importance to us and we will unfortunately not be able to accommodate confirmed COVID-19 positive guests or guests showing symptoms of COVID-19. Guests will be solely responsible for bearing any associated expenses related to being confirmed as COVID-19 positive or having symptoms of COVID-19, including any quarantine requirements or flight cancellations. We encourage you to obtain information from the embassies and airlines for the latest travel advice before travelling and strongly recommend taking out appropriate travel insurance cover prior to your departure.

Inter-Resort Tourist Movements

As the wellbeing of our guests and associates is of utmost importance to us, we would like to inform you that it is compulsory for all guests (including those who have completed the prescribed dose(s) of a Covid-19 vaccine) travelling to JW Marriott Maldives from any other resort, hotel, guesthouse or safari vessel within the Maldives, to present a negative result for a Nucleic Acid Test (PCR test) for Covid-19 prior to arrival to the resort. Please note that the said PCR test must be in the English language and has to be conducted within a maximum of 48 hours prior to arrival at JW Marriott Maldives.

Infants below 1 year are exempted from the above requirements. Please note as well, that inter-resort travel is only permitted between two approved tourist establishments and the permission from the Ministry of Tourism for the same.