26 North Royal Street, Mobile, Alabama USA 36602

Explore the World With Confidence

At The Battle House Renaissance Mobile Hotel & Spa, we know that travel is an opportunity to pursue your curiosity with confidence and ease.

We've got you covered, especially considering the current circumstances surrounding the COVID-19 pandemic.

As part of Marriott International's family of brands, we have implemented a multi-pronged approach to meet the health and safety requirements of our "Commitment to Clean" standards.

We wanted to outline a few of the changes and enhancements you should expect during your stay - including changes to our amenities, services and facilities.

Here is what you can expect when you're with us.
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Hotel Information

For more information on Marriott's Commitment to Cleanliness, please visit our corporate site.
Providing a safer environment for our guests and associates is a top priority. Achieving this is a shared responsibility. Please join us in our efforts to enhance the safety of our public spaces by complying with local regulations and wearing a face covering - which is required - whenever you're in public areas of the hotel. We do appreciate your support and understanding. We remind you also to practice social distancing, staying at least 6 feet or 2 meters from other guests and hotel associates.

Public Spaces:

 

  • Touch-free soap dispensers have been installed in public restrooms.

 

Parking:

 

  • Bell Service/Valet are wearing mask and gloves while performing valet service in guest cars and while performing bell service to guests. Bell Service/Valet will maintain social distancing measures when applicable.

 

Check-In:

 

  • Front desk will stagger work stations to promote Social Distancing.
  • Lobby greeter to control lobby capacity as needed.
  • Signage to promote social distancing.
  • Barrier in front of the front desk to promote social distancing.
  • All guests must wear a face mask in public areas.
  • Contactless check-in available through Mobile Key in the Marriott App.

 

Guest Room:

 

  • Housemen & Housekeepers to wear gloves & face masks.
  • Enhanced guest room cleaning measures are in place prior to guest arrival, utilizing CDC approved antibacterial and antiviral chemicals.
  • Associates will not re-enter guest rooms without prior guest request/consent.
  • Provide amenity service provided via knock and step back service.

 

Food & Beverage:

 

  • Associates will wear appropriate PPE per position requirements.
  • All Food & Beverage outlets will have tables at measured social distancing.
  • Signage to promote social distancing.
  • Contactless menus are available with the use of QR Codes.

 

Amenities:

 

  • Pool lounge chairs are spaced to promote social distancing.
  • Signage to promote social distancing at Pool, Spa & Fitness Center.
  • Associates will wear needed PPE per position requirements.
  • Fitness Center cardio machines are spaced or shut down to promote social distancing.
  • Fitness Center occupancy at 50%.

In keeping with Marriott's Commitment to Clean, we have notice made several enhancements to our cleaning practices throughout our property and in guest rooms. These include:

 

Enhanced Public Space Cleaning: We have increased the frequency of cleaning and disinfection, particularly in areas with high traffic including restrooms, elevators, and escalators as well as provided more hand sanitizing stations.

 

Personal Protective Equipment (PPE):  Staff members will wear PPE (e.g., face coverings, gloves, etc.) based on the activities they are performing and based on direction by the local authorities. Guests are welcome to wear personal face coverings.

 

Electrostatic Spraying: We're utilizing enhanced technologies, including electrostatic sprayers with hospital-grade disinfectants, to support our already rigorous cleanliness protocols.

 

All Food and Beverage associates complete a health screening form before the start of each shift. In addition to our normal high safety standards each table and chair is disinfected between each use. All hard surfaces are disinfected at least every two hours. All condiments, salt and pepper shakers and other table settings are available upon request and are sanitized between each use. All menus are sanitized after each use or a contactless option is available with the use of a QR code.



Every guest room is thoroughly cleaned and disinfected prior to your arrival. During your stay, we will not provide housekeeping automatically every day. If you wish to receive daily housekeeping refresh service, please let us our guest services team know. We will be happy to make schedule service according to your preferences. Please note that if you are staying with us a bit longer, we will automatically clean your guest room after every 6th night.
Fitness Center: Open, masks required at all times.
Spa: Open, reservation required. Guest are required to get their temperature checked at check in.
Lounges: Concierge lounge is closed.
The Trellis Room: Open for breakfast daily 6:30am - 10:00am
The Royal Street Tavern: Open Tuesday - Saturday 4:30pm - 11:00pm
Joe Cain Café: Open daily 10:30am - 11:00pm
Pool Bar: Open six days (closed on Monday) 11:00am - 8:00pm

Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative.

Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:

 

  • Mobile Check-In/Check-Out: Let us know via the app when you are planning to arrive and once you departed.
  • Mobile Key: Forgo the front desk altogether and go straight to your guest room
  • Mobile Dining: Order your private, in-room dining through the app.
  • Mobile Guest Requests: Connect with us via the app to request items you would like delivered to your guest room.

 

Not a Marriott Bonvoy member? Enroll here.



Available benefits vary by location and membership tier. At this hotel, please note that we currently offer the following Marriott Bonvoy benefits:

 

  • Breakfast: $10 voucher given at check-in for Platinum & above
  • Lounge Access: Not Available
  • Welcome Gift: Not Available
  • Late Check-Out: Yes
  • Mobile Check-In/Check-Out: Yes
  • Mobile Key: Yes
  • Mobile Dining: Not available
  • Mobile Guest Requests: Yes