64 South Water Street, Mobile, Alabama USA 36602

Explore the world with confidence.

At Renaissance Mobile Riverview Plaza Hotel, we know that travel is an opportunity to pursue your curiosity with confidence and ease.

We've got you covered, especially considering the current circumstances surrounding the COVID-19 pandemic.

As part of Marriott International's family of brands, we have implemented a multi-pronged approach to meet the health and safety requirements of our "Commitment to Clean" standards.

We wanted to outline a few of the changes and enhancements you should expect during your stay - including changes to our amenities, services and facilities.

Here is what you can expect when you're with us.
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Hotel Information

For more information on Marriott's Commitment to Cleanliness, please visit our corporate site.
Providing a safer environment for our guests and associates is a top priority. Consistent with the most recent CDC guidance, fully vaccinated guests are no longer required to wear face coverings or social distance in indoor or outdoor areas of the hotel, unless required by local law. We ask that unvaccinated guests continue to wear face coverings and practice social distancing when they are in public spaces inside the hotel.

Public Areas

  • Signage throughout property to promote social distancing and sanitation procedures.
  • Install hands free soap dispensers and hands-free paper towel dispensers in public restrooms


  • Bell Service/Valet are wearing mask and gloves while performing valet service in guest cars and while performing bell service to guests and maintain social distancing measures.


  • Front desk will stagger work stations to promote Social Distancing
  • Lobby greeter to control lobby capacity as needed
  • Signage to promote social distancing
  • Barrier in front of the front desk to promote social distancing
  • Floor Decals for Social Distancing while in line.


  • Housemen & Housekeepers to wear gloves & masks
  • Room only cleaned on check-out
  • Provide amenity service via knock and step back service
  • Enhanced high touch cleaning protocols in place.

Food & Beverage

  • Associates will wear appropriate PPE per position requirements
  • All Food & Beverage outlets will have tables at measured social distancing
  • Signage to promote social distancing
  • Touchless Menus-QR Codes


  • Pool lounge chairs are spaced to promote social distancing
  • Signage to promote social distancing at Pool, Spa & Fitness Center
  • Associates are to wear needed PPE per position requirements
  • Fitness Center cardio machines are spaced or shut down to promote social distancing
  • Fitness Center occupancy at 50%

In keeping with Marriott's Commitment to Clean, we have notice made several enhancements to our cleaning practices throughout our property and in guest rooms. These include:


Enhanced Public Space Cleaning: We have increased the frequency of cleaning and disinfection, particularly in areas with high traffic including restrooms, elevators, and escalators as well as provided more hand sanitizing stations.

Personal Protective Equipment (PPE): Staff members will wear PPE (e.g., face coverings, gloves, etc.) based on the activities they are performing and based on direction by the local authorities. Guests are required to wear personal face coverings.

Electrostatic Spraying: We're utilizing enhanced technologies, including electrostatic sprayers with hospital-grade disinfectants, to support our already rigorous cleanliness protocols. UV disinfectant machines for room keys, keyboards, pens, etc.

Every guest room is thoroughly cleaned and disinfected prior to your arrival. During your stay, we will not provide housekeeping automatically every day. If you wish to receive daily housekeeping refresh service, please let us our guest services team know. We will be happy to make schedule service according to your preferences. Please note that if you are staying with us a bit longer, we will automatically clean your guest room after every 6th night.
Fitness Center: Open, masks required at all times.
Shuttle: Not Operating
Lounges: Open, masks required for entry.
Pool: Closed
Whirlpool and Dry Sauna: Closed
Gift Shop: Closed
*Toiletries available through Front Desk
Fathoms Lounge is offering Breakfast, Lunch & Dinner, as well as To Go service. Room Service is not available.
Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative.
Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:

  • Mobile Check-In/Check-Out: Let us know via the app when you are planning to arrive and once you departed.

  • Mobile Key: Forgo the front desk altogether and go straight to your guest room

  • Mobile Dining: Order your private, in-room dining through the app.

  • Mobile Guest Requests: Connect with us via the app to request items you would like delivered to your guest room.

Not a Marriott Bonvoy member? Enroll here.

Available benefits vary by location and membership tier. At this hotel, please note that we currently offer the following Marriott Bonvoy benefits:


  • Breakfast: Yes

  • Lounge Access: Not Available

  • Welcome Gift: Yes

  • Late Check-Out: Yes

  • Mobile Check-In/Check-Out: Yes

  • Mobile Key: Yes

  • Mobile Dining: No

  • Mobile Guest Requests: Yes