256 Avenue de Pérouse, Aix-en-Provence, France 13100

Explore the world, with confidence.

At Renaissance Aix-en-Provence Hotel, we know that travel is an opportunity to pursue your curiosity with confidence and ease.

We've got you covered, especially considering the current circumstances surrounding the COVID-19 pandemic.

As part of Marriott International's family of brands, we have implemented a multi-pronged approach to meet the health and safety requirements of our "Commitment to Clean" standards.

We wanted to outline a few of the changes and enhancements you should expect during your stay - including changes to our amenities, services and facilities.

Here is what you can expect when you're with us.
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Hotel Information

For more information on Marriott's Commitment to Cleanliness, please visit our corporate site.
Providing a safer environment for our guests and associates is a top priority. Achieving this is a shared responsibility. Please join us in our efforts to enhance the safety of our public spaces by complying with local regulations, practicing social distancing (staying at least 6 feet or 2 meters from other guests and hotel associates), and wearing face coverings whenever you're in public areas of the hotel. We do appreciate your support and understanding.
  • Signage throughout our hotels to remind guests to maintain social distancing, occupancy limits and seating capacities reductions in our restaurants in compliance with local and state mandates, and partitions installed at front desks and food and beverage service lines.
  • Mobile check-in and key, service requests, and room service orders delivered right to your door via the Marriott Bonvoy™ mobile app.
  • No valet service is currently available for parking.
Since our guest's and employee's health is very meaningful and important to us, we have implemented preventive measures based on health services.
We will offer you a disinfected room left empty in the last 24 hours before your arrival. During your stay, a restricted turndown service will be available upon request from 09:00 AM to 05:00 PM.

Only the dishes and the bathroom will be then cleaned. However, you are more than welcome to contact us if you have any request regarding the products and amenities' restoking as well as the linen. We are committed to strengthening the cleaning and disinfection of the rooms and all our property ‘s common areas.

Every guest room is thoroughly cleaned and disinfected prior to your arrival. We will provide housekeeping cleaning services after your third night with us and while you are away from the room. If you'd like to receive additional daily cleaning, simply let our team know and we will gladly take care of it.
Following the last established sanitary measures, we inform you that the SPA and relaxation area schedule has been adjusted. The SPA facilities will be available from 10 :00 AM to 06:00 PM, only upon slots booking. Please if you are interested in having access to these facilities we will invite you to come by the Hotel Front desk or the SPA reception's desk.

In accordance with the sanitary and social distancing policy, our Hamman will be unfortunately not accessible.

In order to restore yourself in the best conditions, our Food and beverage team have established a brand-new specific organization with the following:

 

  • Breakfast: available at The Atmoph'R Restaurant, where you will be able to order and have a Table Service from 07:00 to 10:00 AM (10:30 Am during the week end) - Or with room Service from 07:00 AM to 12:00 PM.
  • Lunch: At the Amosph'R restaurant Terrace from 12:00 PM to 14:30 PM. With Formulas with the dish of the Day and all the A la carte "Classics".
  • Cocktails and Dinner: From 14:30 you can have access our "Jardin Ephem'R" and its terrace to taste our Cocktails, our A la carte season Menu " Céviche" as well as all our essentials.

 

Need a recommendation? Do not hesitate to contact the front desk team members who will be more than pleased to help you anytime during your stay. We are available 24/7.

Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative.

Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:
 
  • Mobile Check-In/Check-Out: Let us know via the app when you are planning to arrive and once you have departed.
  • Mobile Key: Forgo the front desk altogether and go straight to your guest room.
  • Mobile Dining: Order your private, in-room dining through the app.
  • Mobile Guest Requests: Connect with us via the app to request items you would like delivered to your guest room.

 Not a Marriott Bonvoy member? Enroll here.

Available benefits vary by location and membership tier.