201 South Eleventh Street, Minneapolis, Minnesota USA 55403

Stay Well

Welcome to Hotel Ivy, a Luxury Collection Hotel, Minneapolis.

Now more than ever, we are passionate about delivering an exceptional experience and truly memorable moments throughout your stay.

In response to current circumstances surrounding the COVID-19 pandemic, we have implemented a variety of new protocols and elevated practices, keeping with our high standards of cleanliness and luxury service.

Allow us to introduce you to some of the measures we have implemented and what to expect at our hotel regarding changes to amenities, services, and facilities.

We are delighted to welcome you.
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Hotel Information

For more information on Marriott's Commitment to Cleanliness, please visit our corporate site.
Providing a safer environment for our guests and associates is a top priority. Achieving this is a shared responsibility. Please join us in our efforts to enhance the safety of our public spaces by complying with local regulations and wearing a face covering - which is required - whenever you're in public areas of the hotel. We do appreciate your support and understanding. We remind you also to practice social distancing, staying at least 6 feet or 2 meters from other guests and hotel associates.
Signage throughout our hotels to remind guests to maintain social distancing, occupancy limits and seating capacities reductions in our restaurants in compliance with local and state mandates, and partitions installed at front desks and food and beverage service lines.

All shared items have been replaced with single-use disposable alternatives, including the personalized welcome letter and all food menus. This ensures that each item around the hotel is only touched by one guest and then disposed of by recycling. We have removed any items that are unable to be effectively cleaned after guest use.

Hand sanitizer stations are available throughout the property as well as signage reminding our guests to practice social distancing, wear face coverings (mandatory inside of all public spaces) and limit elevator usage to one person or one party. Our staff has also been trained on disinfecting any items that we return to guests, such as pens at Prelude or credit cards. We will also practice contactless payment when available, such as check-in or for in-room dining orders.

Mobile check-in and key delivered right to your door via the Marriott Bonvoy™ mobile app.

In keeping with Marriott's Commitment to Clean, we have notice made several enhancements to our cleaning practices throughout our property and in guest rooms. These include:

 

  • Enhanced Public Space Cleaning: We have increased the frequency of cleaning and disinfection, particularly in areas with high traffic including restrooms, elevators, and escalators as well as provided more hand sanitizing stations.
  • Personal Protective Equipment (PPE): Staff members will wear PPE (e.g., face coverings, gloves, etc.) based on the activities they are performing and based on direction by the local authorities. Guests are required to wear personal face coverings inside of all public spaces.
  • Housekeeping Daily Service: Staff is performing daily housekeeping service for guests, but associates are unable to enter rooms with the guest present. Should guests wish to forego housekeeping service and not have staff enter the guestroom at any point, please place the "Do Not Disturb" hanger on the door. If you would like any items replenished, the team will place them in a bag either outside the door or inside the room when vacant. Please rest assured that the entire team has undergone rigorous COVID-19 cleaning protocols, utilizing EPA-approved cleaning & disinfecting agents, and is always equipped with proper PPE, including face masks and gloves.


Every guest room is thoroughly cleaned and disinfected between each guest. We will continue to provide housekeeping services daily while you are away from the room. If you have any specific housekeeping preferences or would like to not receive housekeeping service during your stay, please contact guest services at any time.

We are committed to making the amenities and services at our property available to you while complying with local regulations, including guidance on reducing capacity in public spaces and reinforcing social distancing.

 

The modifications we have made include:

 

  • Fitness Center: Open.
  • Lobby Bar: Closed.
Monello:
Experience refined coastal Italian cuisine at Monello at Hotel Ivy. Housed in a downtown landmark, our modern Italian restaurant offers a creative approach to traditional Neapolitan cuisine and crudo. Enjoy an extensive wine list, craft cocktails, and house-made limoncello in Monello's inviting ambiance. The vibe reflects the Campania region of Southern Italy.

Hours:
Breakfast & Lunch - 7:00am - 2:00pm Daily

Dinner
Sunday - Thursday - 5:00pm - 9:00pm
Friday - Saturday - 5:00pm - 10:00pm

Constantine:
Descend into our subterranean speakeasy, Constantine, at Hotel Ivy. This bar and gastropub mixes nostalgia with a modern edge. Immerse yourself into a creative drink and food culture that defines downtown Minneapolis nightlife. Sip classics or new creations, like the Constantine Old Fashioned or Tequila and the Bee made with local bee pollen at the tricked out, horseshoe shaped bar. Sneak down to the basement for an elevated food and drink experience that's underground.

Hours:
Sunday & Monday Closed
Tuesday - Thursday 5pm - 10pm
Friday - Saturday 5pm - 12am
Happy Hour Daily 5pm - 7pm
Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative.


Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:

  • Mobile Check-In/Check-Out. Let us know via the app when you are planning to arrive and once you departed.
  • Mobile Key. Forgo the front desk altogether and go straight to your guest room
  • Mobile Dining. Order your private, in-room dining through the app.
  • Mobile Guest Requests. Connect with us via the app to request items you would like delivered to your guest room.
 

Not a Marriott Bonvoy member? Enroll here.



Available benefits vary by location and membership tier.