9960 Wayzata Boulevard, Minneapolis, Minnesota USA 55426

Taking care of you.

Taking care of you has always been our number one priority, so you can focus on what's most important to you.

As part of Marriott International's family of brands, we have implemented a variety of new protocols and elevated practices, in response to the COVID-19 pandemic and keeping with our high standards of cleanliness and commitment to providing excellent service.

We have also made a few adjustments to the services, amenities, and facilities available during your stay.

Here is what to expect during your stay at Minneapolis Marriott West.
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Hotel Information

For more information on Marriott's Commitment to Cleanliness, please visit our corporate site.
The safety of our guests and associates is a top priority. As guidance regarding face coverings and vaccination verification varies by local jurisdiction and may change, guests should review public information websites for the most up-to-date guidance for your destination, as well as the hotel-specific sections below and US and Canada Travel Advisories | Marriott Bonvoy™ before traveling. Unless it is required by local law or order, fully vaccinated guests are no longer required to wear face coverings or social distance in indoor or outdoor areas of the hotel. We ask that all unvaccinated guests continue to wear face coverings and practice social distancing when they are in public spaces inside the hotel.
Signage throughout our hotels to remind guests to maintain social distancing and wear masks while in public spaces. Sanitizer stations available throughout the main floor of the hotel with floor markings denoting reminders to remain 6 feet apart. Occupancy of 50% in our restaurants in compliance with local and state mandates. Partitions installed at front desk terminals.

Mobile check-in and key available. Mobile chat is available for service requests.

In keeping with Marriott's Commitment to Clean, we have made several enhancements to our cleaning practices throughout our property and in guest rooms. These include:

 

  • Enhanced Public Space Cleaning: We have increased the frequency of cleaning and disinfection, particularly in areas with high traffic including restrooms, pool, fitness center and elevators. Hand sanitizing stations are placed throughout high impact contact areas.
  • Personal Protective Equipment (PPE): Staff members will wear PPE (e.g., face coverings, gloves, etc.) based on the activities they are performing and based on direction by the local authorities. Guests are required to wear personal face coverings in public spaces.
  • Coming Soon: Electrostatic Spraying. We're utilizing enhanced technologies, including electrostatic sprayers with hospital-grade disinfectants, to support our already rigorous cleanliness protocols.
  • Room Amenities: For the safety of our guests, we have adjusted our in-room supplies; however, all items are available upon request. Disinfectant wipes are available in the room for every arriving guest as well as upon request.

Every guest room is thoroughly cleaned and disinfected prior to your arrival. During your stay, we will not provide housekeeping automatically every day. If you wish to receive daily housekeeping refresh service, please let our guest services team know. We will be happy to schedule service according to your preferences. Please note that if you are staying with us a bit longer, we will automatically clean your guest room after every 6th night.

We are committed to making the amenities and services at our property available to you while complying with local regulations, including guidance on reducing capacity in public spaces and reinforcing social distancing. The modifications we have made include:

 

  • Fitness Center: Open with 50% capacity. Sanitizer wipes available for guest use.
  • Indoor Pool: Open with 50% capacity. Guests must maintain social distancing guidelines.
  • Shuttle: Not available at this time.
  • Concierge Lounge: Not available at this time.
Starbucks is open daily with a variety of beverage and light breakfast offerings. Kip's Irish Pub is open Tuesday thru Saturday from 3pm-9pm with a limited menu and full bar. Patio dining is available when weather permits. Masks, sanitizing station and proper cleaning protocols are followed.
Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative.


Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:
 

  • Mobile Check-In/Check-Out. Let us know via the app when you are planning to arrive and once you departed.
  • Mobile Key. Forgo the front desk altogether and go straight to your guest room
  • Mobile Dining. Order your private, in-room dining through the app.
  • Mobile Guest Requests. Connect with us via the app to request items you would like delivered to your guest room.


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Not a Marriott Bonvoy member? Enroll here.


Available benefits vary by location and membership tier. At this hotel, please note that we currently offer the following Marriott Bonvoy benefits:

 

  • Breakfast: Starbucks is open daily for purchase of a variety of beverages and light breakfast options.
  • Lounge Access: Our Concierge Lounge is closed at this time.
  • Welcome Gift: Our elite guests are welcome to select the welcome gift or welcome points.
  • Late Check-Out: Late Check-Out is available to our elite members, based on availability.
  • Mobile Check-In/Check-Out: Mobile Check-in/Check-Out is available to all Bonvoy Members.
  • Mobile Key: Mobile Key is available to all Bonvoy Members.
  • Mobile Dining: Mobile dining is NOT available at this time.
  • Mobile Guest Requests: Mobile Guest Requests are available to all guests via our chat service.