700 Tchoupitoulas Street, New Orleans, Louisiana USA 70130

Explore the world, with confidence.

At Renaissance New Orleans Arts Warehouse District Hotel, we know that travel is an opportunity to pursue your curiosity with confidence and ease.

We've got you covered, especially considering the current cirumstances surrounding the COVID-19 pandemic.

As part of Marriott International's family of brands, we have implemented a multi-pronged approach to meet the health and safety requirements of our "Commitment to Clean" standards.

We wanted to outline a few of the changes and enhancements you should expect during your stay - including changes to our amenities, services and facilities.

Here is what you can expect when you're with us.
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Hotel Information

For more information on Marriott's Commitment to Cleanliness, please visit our corporate site.
Providing a safer environment for our guests and associates is a top priority. Achieving this is a shared responsibility. Please join us in our efforts to enhance the safety of our public spaces by complying with local regulations and wearing a face covering - which is required - whenever you're in public areas of the hotel. We do appreciate your support and understanding. We remind you also to practice social distancing, staying at least 6 feet or 2 meters from other guests and hotel associates
We have implemented pre arrival communication to all of our guests to remind them of the mobile offerings we have to foster social distancing. Signage throughout our hotel to remind guests to maintain social distancing and occupancy limits. We have added a self parking option instead of valet service for all of our guests who are traveling with a vehicle. In our lobby, restaurant, fitness center and pool deck seating has been rearranged and reduced to allow for appropriate distancing.

All room deliveries are executed with the knock and drop process and service calls such as stayover service and engineering requests are conducted when the guest has vacated the room to respect the guests privacy and safety during their stay.

In keeping with Marriott's Commitment to Clean, we have notice made several enhancements to our cleaning practices throughout our property and in guest rooms. These include:

Enhanced Public Space Cleaning.

We have increased the frequency of cleaning and disinfection, particularly in areas with high traffic as well as provided hand sanitizing stations throughout all public spaces.

Personal Protective Equipment (PPE).

Staff members will wear PPE (e.g., face coverings, gloves, etc.) based on the activities they are performing and based on direction by the local authorities.

Electrostatic Spraying.

We're utilizing enhanced technologies, including electrostatic sprayers with hospital-grade disinfectants, to support our already rigorous cleanliness protocols.

Room Amenities
Disinfectant wipes are available in the room for every arriving guest as well as upon request. We have removed all glassware from rooms and have replaced with individually wrapped plastic cups. All TV remotes are equipped with disposable plastic sleeves.



Every guest room is thoroughly cleaned and disinfected prior to your arrival. During your stay, we will not provide housekeeping automatically every day. If you wish to receive daily housekeeping refresh service, please let our guest services team know. We will be happy to schedule service according to your preferences. Please note that if you are staying with us a bit longer, we will automatically clean your guest room after every 6th night.
We are committed to making the amenities and services at our property available to you while complying with local regulations, including guidance on reducing capacity in public spaces and reinforcing social distancing. The modifications we have made include:

Fitness Center and Pool: Open, 9am - 6pm daily
Art Gallery: Open, 9am-9pm daily
All Food and Beverage offerings at our property are third party operated. The cleanliness/heath measures they have implemented are aligned with Marriott. Both our Coffee and Biegnet and Craft Tavern are operating with no modifications to their hours.
Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative.



Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:

 

  • Mobile Check-In/Check-Out. Let us know via the app when you are planning to arrive and once you departed.

  • Mobile Key. Forgo the front desk altogether and go straight to your guest room

  • Mobile Dining. Order your private, in-room dining through the app.

  • Mobile Guest Requests. Connect with us via the app to request items you would like delivered to your guest room.


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Not a Marriott Bonvoy member? Enroll here.


 

Available benefits vary by location and membership tier. At this hotel, please note that we currently offer the following Marriott Bonvoy benefits:

Breakfast: dine in service or To-go
Lounge Access: No lounge at our property
Welcome Gift: No changes to our welcome gift offerings
Late Check-Out: Available and offerdd based on the Bonvoy Benefits
Mobile Check-In/Check-Out: active
Mobile Key: active
Mobile Dining: not available with third party restaurateur
Mobile Guest Requests: active