Bayerstrasse 37, Munich, Germany 80335

Kicking It up a Notch

We live by bringing you fun and unique experiences that allow you to recharge, refuel or relax. After all, Aloft is about being 'Different, by Design'.

Now it's time to kick it up a notch. As part of Marriott International's family of brands, we have implemented a multi-pronged approach to meet the health and safety requirements of our "Commitment to Clean" standards.

We have further raised our already diligent cleaning standards and protocols, while making some tweaks to our services, amenities, and facilities available during your stay.

So here is what you can expect from your stay at Aloft, in response to the COVID-19 pandemic.

(And if you're as passionate as we are about music, tune in to the Aloft playlist while you read this page) LINK: https://open.spotify.com/user/alofthotelsofficial
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Hotel Information

For more information on Marriott's Commitment to Cleanliness, please visit our corporate site.
Providing a safer environment for our guests and associates is a top priority. Achieving this is a shared responsibility. Please join us in our efforts to enhance the safety of our public spaces by complying with local regulations, practicing social distancing (staying at least 6 feet or 2 meters from other guests and hotel associates), and wearing face coverings whenever you're in public areas of the hotel. We do appreciate your support and understanding.

Signage throughout our hotel to remind guests to maintain social distancing, occupancy limits e.g. and seating capacities reductions in public areas apply in compliance with local Bavarian government regulations and state mandates. Wearing a face mask in all public areas of the hotel is required for associates and guests, except for associates working behind installed partitions at front desks.

 

Mobile check-in, mobile key and service requests via the Marriott Bonvoy™ mobile app. All room keys are sanitized after every guest use while pens, pads, desk area as well as credit card machines are regularly sanitized.

 

Sanitizer wipes are available at every check in counter. Ventilation and airflow management in guest rooms: During guest room cleaning, windows will be opened to allow an exchange of air. We recommend ventilating the guest room frequently during your stay. All of our conference rooms have direct access to fresh air via windows and allow additional ventilation. In all other public spaces our ventilation units run at all times absorbing stale air for fresh air to reduce aerosols.

In keeping with Marriott's Commitment to Clean, we have made several enhancements to our cleaning practices throughout our property and in guest rooms.

 

  • We have increased the frequency of public space cleaning and disinfection, particularly in areas with high traffic including restrooms and elevators.
  • Hand sanitizers located at critical locations all throughout the hotel.
  • Routine cleaning and sanitization is in place for higher frequented areas, such as handrails, doorknobs, restrooms, or elevator buttons.
  • Staff members will wear PPE, e.g. face coverings or working behind installed partitions. Guests are required to wear face coverings in all public areas of the hotel.
  • We're utilizing enhanced technologies, including electrostatic sprayers with hospital-grade disinfectants, to support our already rigorous cleanliness protocols.
  • Room Amenities have been adjusted - all unnecessary objects from the room have been removed to allow as minimal "touching" of common items as possible and have been exchanged with e.g. single use cups.


Every guest room is thoroughly cleaned and disinfected prior to your arrival. We will provide housekeeping cleaning services after your third night with us and while you are away from the room. If you'd like to receive additional daily cleaning, simply let our team know and we will gladly take care of it.

We are committed to making the amenities and services at our property available to you while complying with local regulations, including guidance on reducing capacity in public spaces and reinforcing physical distancing. The modifications we have made include:


Fitness Center: Open, face masks required at all times if you are not training on a machine or in the free weight area.

Please note that W XYZ Bar and the cozy backyard lounge will reopen 14th of September. Continental buffet breakfast is served. Please note that wearing a face mask and single use gloves is required to pick up your selected breakfast items. Lunch and dinner options are located nearby the hotel in city center location. Snacks and drinks are available 24/7 in our Re:fuel Grab & Go station. During meetings, all snacks will be offered pre-packed as „Grab & Go" options.
Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative.

Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:
 
  • Mobile Check-In/Check-Out: Let us know via the app when you are planning to arrive and once you have departed.
  • Mobile Key: Forgo the front desk altogether and go straight to your guest room.
  • Mobile Dining: Order your private, in-room dining through the app.
  • Mobile Guest Requests: Connect with us via the app to request items you would like delivered to your guest room.

 

Not a Marriott Bonvoy member? Enroll here.



Available benefits vary by location and membership tier. At this hotel, please note that we currently offer the following Marriott Bonvoy benefits:

 

  • Breakfast: Continental buffet breakfast. Platinum guests can choose free breakfast as Welcome Gift.
  • Lounge Access: No Lounge available.
  • Welcome Gift: Choose between Marriott Bonvoy points, Breakfast or an our Aloft stone jug amenity.
  • Late Check-Out: Gold Members: 2pm free of charge, Platinum & higher: 4pm free of charge.
  • Mobile Check-In/Check-Out: Available
  • Mobile Key: Available
  • Mobile Dining: Not available
  • Mobile Guest Requests: Available

A list of all attending guests incl. name, telephone number and home address must be provided to the hotel before arrival in order to be able to trace back a possible chain of infection. There is an observance of the retention period of four weeks; afterwards the organizer will securely delete the data in accordance with the applicable EU data protection guidelines. The meeting planner is committed to inform participating guests to stay away from the event as a preventive measure in case of displaying flu symptoms (especially respiratory signals), in case of contact with a with a person tested positive for an infection with the coronavirus within the last two weeks prior to the event and in case of returning from a risk area defined by the Robert Koch Institute.

 

Conference set ups with a minimum of 1,5m distance to the next guest are applied, this also applies to all shared spaces like the foyer. All high-touch surfaces and objects are sanitized regularly. Hand sanitizers are installed in front of your meeting room and in all washrooms and face masks may be purchased at the reception. A regular sanitization protocol of public restrooms is in place. All snacks will be offered packaged as „Grab & Go".

The hotel has a dedicated hygiene representative. All hotel- and conference hygiene plans are coordinated with the representative and regularly adjusted as state regulations require. All associates as well as partner companies are constantly trained on hygiene subjects ( e.g. proper handwashing and sanitization, sneezing etiquette, how to wear a face mask, room cleaning protocols and public areas, HACCP trainings, general exchange of information on the hotel's hygiene concept). All associates are required to wear face masks in all public areas of the hotel as well as inside the kitchen - with the exception of front desk associates who work behind an acrylic glass protection.