Alois Steinecker Strasse 20, Freising, Bavaria Germany 85354

Taking Care of You

Taking care of you has always been our number one priority, so you can focus on what's most important to you.

As part of Marriott International's family of brands, we have implemented a variety of new protocols and elevated practices, in response to the COVID-19 pandemic and keeping with our high standards of cleanliness and commitment to providing excellent service.

We have also made a few adjustments to the services, amenities, and facilities available during your stay.

Here is what to expect during your stay at Munich Airport Marriott Hotel.
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Hotel Information

For more information on Marriott's Commitment to Cleanliness, please visit our corporate site.
Providing a safer environment for our guests and associates is a top priority. Achieving this is a shared responsibility. Please join us in our efforts to enhance the safety of our public spaces by complying with local regulations, practicing social distancing (staying at least 6 feet or 2 meters from other guests and hotel associates), and wearing face coverings whenever you're in public areas of the hotel. We do appreciate your support and understanding.
Signage throughout our hotel to remind guests to maintain social distancing, occupancy limits and seating capacities reductions in our restaurants in compliance with local and state mandates, and partitions installed at front desks and food and beverage service lines. Mobile check-in via the Marriott Bonvoy™ mobile app is possible. No valet service is currently available for parking. A mouth/nose protection mask is required in public areas of the hotel. Usage of the elevator is limited to max. 2 persons.

In keeping with Marriott's Commitment to Clean, we have made several enhancements to our cleaning practices throughout our property and in guest rooms.

These include:

 

  • Enhanced Public Space Cleaning. We have increased the frequency of cleaning and disinfection, particularly in areas with high traffic including restrooms, elevators, and stairways as well as provided more hand sanitizing stations.
  • Personal Protective Equipment (PPE). Staff members will wear PPE (e.g., face coverings, gloves, etc.) based on the activities they are performing and based on direction by the local authorities. Guests are requested to wear personal face coverings.
  • We offer a premium in-room cleaning service with special disinfectant and additional OZONE treatment upon request. Room cleaning is executed when the guests are not present in the room.
  • Room Amenities
In-room coffee & tea makers are not available currently.
Disinfectant wipes are available for every arriving guest during Check-In as well as upon request.
All printed media have been removed in the rooms, but can be requested at the front desk.

Every guest room is thoroughly cleaned and disinfected prior to your arrival. We will provide housekeeping cleaning services after your third night with us and while you are away from the room. If you'd like to receive additional daily cleaning, simply let our team know and we will gladly take care of it.

We are committed to making the amenities and services at our property available to you while complying with local regulations, including guidance on reducing capacity in public spaces and reinforcing social distancing.

The modifications we have made include:

 

  • Fitness Center: Open, limited capacity, reservation recommended
  • Spa: Open, reservation recommended. Steam bath and UV-seats are closed
  • Shuttle: currently no shuttle-service available, taxi is possible

Due to the local regulations, we adjusted the service times for our Food & Beverage outlets:

 

  • Breakfast Restaurant Molkerei Mo.-Fr. 06.30am- 09.30am /Sa.-Sun. 06.30am -11.00am
  • Day Bar - Loden Bar 09.30am - 06.00pm
  • Bistro/Bar - Loden Bar 06.00pm - 10.00pm

Food & Beverage menu available with digital QR Code.
Room service is not available.
Beverage & Snacks are 24/7 available on self-service machines next to the front desk in the lobby.

Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative.

Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:

 

  • Mobile Check-In/Check-Out. Let us know via the app when you are planning to arrive and once you departed.
  • Mobile Key. Forgo the front desk altogether and go straight to your guest room
  • Mobile Dining. Order your private, in-room dining through the app.
  • Mobile Guest Requests. Connect with us via the app to request items you would like delivered to your guest room.

 

Not a Marriott Bonvoy member? Enroll here.



Available benefits vary by location and membership tier. At this hotel, please note that we currently offer the following Marriott Bonvoy benefits:

 

  • Elite Welcome Gift for Platinum or Above
  • Breakfast for Member +1 or 750pts per day
The services mentioned describe the current situation. We observe intensively the course of the pandemic and legal regulations in order to adjust the services if possible.