Berliner Strasse 93, Munich, Bavaria Germany 80805

Taking Care of You

Taking care of you has always been our number one priority, so you can focus on what's most important to you.

As part of Marriott International's family of brands, we have implemented a variety of new protocols and elevated practices, in response to the COVID-19 pandemic and keeping with our high standards of cleanliness and commitment to providing excellent service.

We have also made a few adjustments to the services, amenities, and facilities available during your stay.

Here is what to expect during your stay at Munich Marriott Hotel.
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Hotel Information

For more information on Marriott's Commitment to Cleanliness, please visit our corporate site.
Providing a safer environment for our guests and associates is a top priority. Achieving this is a shared responsibility. Please join us in our efforts to enhance the safety of our public spaces by complying with local regulations, practicing social distancing and wearing face coverings whenever you're in indoor public areas of the hotel. We do appreciate your support and understanding.
Signage throughout our hotels to remind guests to maintain social distancing, occupancy limits and seating capacities reductions in our restaurants in compliance with local and state mandates, and partitions installed at front desks and food and beverage service lines.

Mobile check-in and key, service requests, and room service orders delivered right to your door via the Marriott Bonvoy™ mobile app.

A FFP2 face mask is required in public areas of the hotel.
In keeping with Marriott's Commitment to Clean, we have made several enhancements to our cleaning practices throughout our property and in guest rooms. These include:

Enhanced Public Space Cleaning: We have increased the frequency of cleaning and disinfection, particularly in areas with high traffic including restrooms, elevators, and escalators as well as provided more hand sanitizing stations.

Personal Protective Equipment (PPE): Staff members will wear PPE (e.g., face coverings, gloves, etc.) based on the activities they are performing and based on direction by the local authorities. Guests are required to wear personal face masks in public areas.

Room Amenities:
  • In-room coffee makers are currently available. Amenities in the minibar were removed and guest will be able to purchase items in the Grab and Go market.
  • Disinfectant wipes are available in the room for every arriving guest as well as upon request.
  • All printed media have been removed in the rooms, but can be requested at the front desk.

Every guest room is thoroughly cleaned and disinfected between each guest. We will continue to provide housekeeping services daily while you are away from the room. If you have any specific housekeeping preferences or would like to not receive housekeeping service during your stay, please contact out team at any time.

Upon arrival, a negative COVID-19 test result is needed, the tests must be repeated every 72 hours during the stay. Accepted tests are PCR test (no more than 48 hours prior to check-in), antigen rapid test (no more than 24 hours prior to check-in) or a self-test on-site. A test is not needed for fully vaccinated guests (full vaccination must have been at least 14 days prior to arrival). Please wear a surgical mask in all public areas in the hotel. 

 

We are committed to making the amenities and services at our property available to you while complying with local regulations, including guidance on reducing capacity in public spaces and reinforcing social distancing. The modifications we have made include:

Fitness center opening hours: daily from 7:00 a.m. to 10:00 p.m.
Pool opening hours: daily from 7:00 a.m. to 9:30 p.m.
Sauna opening hours: Weekends incl. holidays: 12:00 p.m. to 9:00 p.m. - weekdays 4:00 p.m. to 9:00 p.m.
Spa treatments: currently not available

 

The use of our spa and fitness area can only be granted in compliance with the applicable hygiene regulations. Access is only granted to rooms with full vaccination status or recovered guests.

Admission to our restaurants and bars can only be granted with a negative COVID-19 from the same day and in compliance with the applicable hygiene regulations. Accepted tests are PCR tests (no more than 48 hours) or antigen rapid tests (no more than 24 hours). A test is not needed for fully vaccinated guests (full vaccination must have been at least 14 days prior to arrival). Please wear a surgical mask in all public areas in the hotel.

 

Breakfast is served daily from 7:00 a.m. to 10:30 a.m.
Terrace93 opening hours: daily from 12:00 p.m. to 11:00 p.m. (food until 10:30 p.m.)
Champions Diner opening hours: daily from 6:00 p.m. to 12:00 a.m. (food until 10:30 p.m.)
Room service: daily from 7:00 a.m. to 10:30 p.m.

Grill93: closed until further notice

Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative. Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:
 
  • Mobile Check-In/Check-Out: Let us know via the app when you are planning to arrive and once you departed.
  • Mobile Key: Forgo the front desk altogether and go straight to your guest room
  • Mobile Dining: Order your private, in-room dining through the app.
  • Mobile Guest Requests: Connect with us via the app to request items you would like delivered to your guest room.
 

Not a Marriott Bonvoy member? Enroll here.


Available benefits vary by location and membership tier. At this hotel, please note that we currently offer the following Marriott Bonvoy benefits:

 

 

  • Breakfast: Limited buffet
  • Lounge Access: Grab and Go Station
  • Late Check-Out: Ambassador Service
  • Mobile Check-In/Check-Out: Yes
  • Mobile Key: Yes
  • Mobile Dining: No
  • Mobile Guest Requests: Yes