Savusavu Road, Nadi, Fiji

Taking Care of You

Taking care of you has always been our number one priority, so you can focus on what's most important to you.

As part of Marriott International's family of brands, we have implemented a variety of new protocols and elevated practices, in response to the COVID-19 pandemic and keeping with our high standards of cleanliness and commitment to providing excellent service.

We have also made a few adjustments to the services, amenities, and facilities available during your stay.

Here is what to expect during your stay at Fiji Marriott Resort Momi Bay.
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Hotel Information

For more information on Marriott's Commitment to Cleanliness, please visit our corporate site.
Providing a safer environment for our guests and associates is a top priority. Achieving this is a shared responsibility. Please join us in our efforts to enhance the safety of our public spaces by complying with local regulations, practicing social distancing (staying at least 6 feet or 2 meters from other guests and hotel associates), and wearing face coverings whenever you're in public areas of the hotel. We do appreciate your support and understanding.
Digital and printed signage throughout our hotels to remind guests to maintain social distancing, occupancy limits and seating capacities reductions in our restaurants in compliance with government mandates, diligently following elevated cleaning standards and new hospitality norms. Disinfect hard surfaces every two hours and shared equipment used by multiple associates or guests based on volume of use (e.g. counters, door handles, keyboards, gyms etc.). Mobile check-in & Check-out via the Marriott Bonvoy™ mobile app.

In keeping in line with Marriott's Commitment to Clean, we made several enhancements to our cleaning practices throughout our property and in guest rooms. These include:

 

  • Enhanced Public Space Cleaning: We have increased the frequency of cleaning and disinfection, particularly in areas with high traffic including restrooms, restaurants and main lobby area as well as provided more hand sanitizing stations. Buggies and luggage carts to be disinfected before and after guest use.
  • Personal Protective Equipment (PPE): Staff members will wear PPE (e.g., face masks, gloves, etc.) based on the activities they are performing and based on direction by the local authorities. Guests are welcome to wear personal face coverings.
  • Room Amenities: Disinfectant wipes are available in the room for every arriving guest as well as upon request.


Every guest room is thoroughly cleaned and disinfected prior to your arrival. We will provide housekeeping cleaning services after your third night with us and while you are away from the room. If you'd like to receive additional daily cleaning, simply let our team know and we will gladly take care of it.

We are committed to making the amenities and services at our property available to you while complying with local regulations, including guidance on reducing capacity in public spaces and reinforcing social distancing. The modifications we have made include:

 

  • Pool: open, lounge chairs are sanitized after each use and spaced out in accordance with distancing regulations. Capacity signage also in place for the pool.
  • Fitness Center: Open, equipment is sanitized after each use and has been spaced out to ensure social distancing. Sanitization stations have also been placed. Spa: Open, reservation required, each location is completely sanitized after each consultation, guests are also provided sanitizing gels and wipes.
  • Kids Club: Closed until further notice.
  • Guest Transportation: All guest buggies are disinfected after each use.
We have implemented digital and printed signage throughout our restaurants to maintain social distancing and seating capacity reductions in compliance with government mandates and hygiene. Buffet setups have sneeze guards in place. Additionally, all furniture and accessories (menus, pens, folder etc.) undergo a thorough wipe down after each use. Staff wear PPE. Displays are disinfected every 2 hours. F&B offerings are covered when delivered to guest rooms.

Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative.

Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:

 

  • Mobile Check-In/Check-Out. Let us know via the app when you are planning to arrive and once you departed.
  • Mobile Key. Forgo the front desk altogether and go straight to your guest room.
  • Mobile Dining. Order your private, in-room dining through the app.
  • Mobile Guest Requests. Connect with us via the app to request items you would like delivered to your guest room.

 

Not a Marriott Bonvoy member? Enroll here.



Available benefits vary by location and membership tier. At this hotel, please note that we currently offer the following Marriott Bonvoy benefits:

 

  • Breakfast: All Marriott Bonvoy Elite members receive member discounts for breakfast and other F & B offerings.
  • Lounge Access: N/A
  • Welcome Gift: Welcome gifts offered and placed in room as per Elite status.
  • Late Check-Out: Available for all Elite members as per program guidelines.
  • Mobile Check-In/Check-Out: Available through Bonvoy App.
  • Mobile Key: Available through Bonvoy App.
  • Mobile Dining: Not available.
  • Mobile Guest Requests: Available through Bonvoy App.