1 Casino Drive, Paradise Island, Bahamas

Explore the world, with confidence.

At The Coral at Atlantis, we know that travel is an opportunity to pursue your curiosity with confidence and ease.

We've got you covered, especially considering the current cirumstances surrounding the COVID-19 pandemic.

As part of Marriott International's family of brands, we have implemented a multi-pronged approach to meet the health and safety requirements of our "Commitment to Clean" standards.

We wanted to outline a few of the changes and enhancements you should expect during your stay - including changes to our amenities, services and facilities.

Here is what you can expect when you're with us.
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Hotel Information

For more information on Marriott's Commitment to Cleanliness, please visit our corporate site.
Providing a safer environment for our guests and associates is a top priority. Achieving this is a shared responsibility. Please join us in our efforts to enhance the safety of our public spaces by complying with local regulations, practicing social distancing (staying at least 6 feet or 2 meters from other guests and hotel associates), and wearing face coverings whenever you're in indoor public areas of the hotel. We do appreciate your support and understanding.
  • Signage throughout our hotel to remind guests to maintain social distancing
  • Occupancy limits and seating capacities reductions in our restaurants in compliance with local and state mandates
  • Partitions installed at front desks
  • Partitions installed at food and beverage service lines
  • No valet service is currently available for parking


TRAFFIC FLOW AND PHYSICAL DISTANCING

In order to encourage and allow for proper social distancing, certain procedures and protocols will be implemented throughout public areas to limit and reduce person-to-person contact and exposure.

Capacity has been reduced throughout the resort to enable physical distancing of 6 feet/2meters. Guests will be advised to practice physical distancing by standing a minimum of 6 feet/2meters from other groups of people not traveling with them, including in any area where guests or team members queue.

Floor guides and signage will serve as reminders throughout the resort to maintain physical distancing, and where possible, encourage one-way guest flow with marked entrances and exits.

From time-to-time, 6-feet/2 meters distancing will be challenging—in those cases, reasonable mitigating protocols will be implemented, such as plexiglass barriers or face shields for the safety of our guests and team members.



ARRIVAL EXPERIENCE

New practices will be implemented for associates welcoming guests to ensure their experience is both friendly and safe. These practices include the following:

Luggage Delivery: Bell staff will assist guests with bell carts. Guests are not permitted to take carts. Bell carts will be disinfected after each use. The Bell closet door will be disinfected each day.


Physical Distancing: Physical barriers will be used to ensure proper social distancing. Floor markers will facilitate a guest queuing experience that allows for social distancing. Lobby greeters will provide guidance and support social distancing efforts during peak check-in


Contactless Check-in: Check-in and -out process will be limited or contactless, wherever possible. Select Guest online check-in will be encouraged prior to arrival. Guests can authorize their registration form and confirm their arrival time, all before setting foot in the lobby. Once a room has been assigned, guests will receive a text or email letting them know they can retrieve their room key and welcome packet simply by showing their ID at the dedicated Express Check-in area located in the main lobby.


Sanitized Key Cards: Room keys will be disinfected prior to providing keys to guest. Associates will sanitize their hands before and after each guest transaction.


Group Check-in: Alternative check-in locations for groups with a high-volume of arrivals within limited time intervals will be encouraged and arranged.


Elevators: Elevator button panels and escalator/stair handrails will be cleaned and disinfected once per hour at a minimum. Signage will be posted to recommend four persons per elevator guideline.

Enhanced Public Space Cleaning: We have increased the frequency of cleaning and disinfection, particularly in areas with high traffic including restrooms, elevators, and escalators as well as provided more hand sanitizing stations.


Staff members will wear face coverings, gloves, etc. based on the activities they are performing and based on direction by the local authorities.


We're utilizing electrostatic sprayers with hospital-grade disinfectants


Temperature screening for associates and vendors at entry points.

 

Our resort is always rigorously cleaned and sanitized every day. But now more than ever, our existing industry-leading practices are being enhanced to include several pre-emptive disinfecting measures, assuring guests the peace of mind to enjoy their vacation with the utmost confidence. These enhanced procedures meet or exceed recommendations from the CDC, WHO, and BMH. Following their guidelines, we have already increased the frequency of deep cleaning, with a focus on high-touch surfaces in common-areas. We will continue using EPA-approved hospitalgrade disinfectants for use and effectiveness against COVID-19, bacteria, and other infectious pathogens.

Atlantis added new technologies, like electrostatic sprayers - which use an electrostatically charged high-grade disinfecting mist - and UV-C light technology to sanitize surfaces and objects. Through the electrostatic process, the disinfectant is emitted as charged droplets that are actively attracted to surfaces for full wrap-around disinfectant coverage to combat bacteria for up to 60 days.

GUEST ROOM PROTOCOLS

Housekeeping associates will exercise additional precautions when cleaning and sanitizing all guest corridors and rooms including:

Guest Room Corridors: Attendant carts, bins and other tools will be disinfected before and after each shift. Guest room linen will be removed with a single-use bag before transporting through the guest hallway to back of house.


Deliveries: All guest deliveries will follow a contactless process when possible. Attendants will leave the item(s) outside the door, knock to alert the guest, and then depart. In-room dining service is temporarily suspended.


QR Codes: To reduce the number of surfaces that may come into contact with the virus, and further our environmental efforts to reduce paper waste, we will have guest info on daily activities, programs, and restaurant menus available via scannable QR codes.


Cleaning Procedures: Guest rooms will be cleaned daily. In order to reduce person-to-person contact, guest room cleaning will be completed without the guest present.


Elevated Disinfection: Between guest stays the housekeeping will deep clean and disinfect the following areas:

  • All door handles
  • Safety latch and peephole
  • Surface tops such as desks,
  • Counter tops, tables and chairs
  • Telephone and keypad
  • TV remote control
  • Alarm clocks
  • Thermostats
  • Lamps and light switches

Every guest room is thoroughly cleaned and disinfected prior to your arrival. During your stay, we will not provide housekeeping automatically every day. If you wish to receive daily housekeeping refresh service, please let our guest services team know. We will be happy to schedule service according to your preferences. Please note that if you are staying with us a bit longer, we will automatically clean your guest room after every 6th night.

This list is subject to change at the resort's sole discretion. For the weekly schedule, visit https://www.atlantisbahamas.com/daily-atlantean or  https://www.atlantisbahamas.com/available-amenities

 

GUEST SERVICES

 

  • Bell service available
  • In-Room Dining Service - at The Cove Daily 7am - 11am and The Royal Daily 7am - 11pm (Available until 1am on Friday & Saturday)
  • Guest shuttle service available
  • Medi-Clinic - The Royal Deck daily 8am - 7pm

 

ATLANTIS CASINO:

 

  • Race & Sports Book Hours will vary based on the sports schedule, with self-service kiosks available 24 hours each day
  • Slots: Open 24 Hours Daily
  • Table Games: Open 12pm - 2am Daily
  • The Cove Pool Casino: 10am - 6pm Daily (weather permitting)
  • Seaglass: 11am daily (slots)

 

EXPERIENCES

 

  • Atlantis Marina: Open Daily 8am - 5pm
  • Ocean Club Golf Course: Open Daily 7am - 7pm
  • Mandara Spa: Open Daily 10am - 6pm
  • Fitness Center & Lap Pool: Open Daily 6am - 6pm
  • Atlantis Kids Adventure: Thu - Tue 2pm - 9.30pm
  • Poolside Movies: Tue, Thur & Sun at Cascades Pool

 

AQUAVENTURE ATTRACTIONS

 

  • Mayan Temple Slides: Open Daily 10am - 7pm
  • Splashers Water Playground: Open Daily 9am - 7pm
  • Power Tower Slides: Open daily 10am - 5pm
  • The Current Rapid River: Daily 10am - 7pm

 

POOLS & CABANAS


Open Daily 9am - 7pm (sunlight permitting)
* Reduced seating of 50% capacity and physical distancing on all pool decks. Open towel huts located at Mayan Temple and self-service towel bins available throughout the park. Masks required when in a queue.

 

The Coral Pool remains closed until further notice.

 

Lifeguards and services available at the following pools and beaches:

 

  • Baths Colonnade Pool & Cabanas
  • Cascades Pool (The Cove and The Reef guests only)
  • Grotto Pool
  • Harborside Resort Pool 9am - 5pm
  • Mayan Temple Pool and Cabanas
  • Royal Baths Pool
  • Splashers & Ripple Kids Pool (9am-7pm)
  • The Cove Pool & Cabanas

 

BEACHES

 

  • Atlantis Beach
  • Lagoon Beach
  • Paradise Beach
  • The Cove Beach

 

DOLPHIN CAY


Open Daily 8am - 5pm (programs offered by family/private pods)

 

  • Dip ‘N Discover with Dolphins
  • Junior Ultimate Trainer for the Day
  • Ultimate Trainer for the Day
  • Kayak with Dolphins
  • Paddleboard with Dolphins
  • Playtime with Sea Lions
  • Swim in Wonder with Dolphins

 

MARINE ADVENTURES


(Programs offered by family/private pods)

 

  • Blue Adventure Experiences: Snorkel, Scuba, Sea Trek, Snuba, Non-Motorized Water Sports
  • Pieces of 8 - Charter Tour & Excursions (open to Atlantis guests only)
  • Sea Turtle Excursion
  • Snorkel the Ruins at Atlantis
  • Stingray Experience

 

MARINE HABITATS AND LAGOONS

 

  • Mayan Temple Shark Habitat
  • Paradise Lagoon
  • Rope Bride
  • Royal Stingray & Shark Lagoon
  • Ruins Lagoon
  • The Dig

 

RETAIL 

 

Open Daily

 

  • Atlantis Kids
  • Atlantis Signature Store The Coral
  • Atlantis Signature Store The Ryal and Mini-Bar Store
  • Crystal Court Stores
  • Marina Village Stores
  • Dolphin Cay Store (Photos Available)
  • Ocean Club Golf Shop
  • Sundries at Harborside, The Coral, The Cove, The Reef and The Royal
  • Escape Boutique at The Cove
  • Fitness Center Store

 

MEETINGS/ EVENTS

 

All meetings and events spaces will be open and available. For more information, contact Atlantis Group Sales via email at groupsales@atlantisparadise.com or by calling 1-800-722-2449.

 

WEDDINGS/ SPECIAL OCCASIONS


Wedding, honeymoon, and special occasion services and facilities will be available. For more information, contact Atlantis Weddings and Special Occasions via email at info@loveatatlantis.com or by calling 1-888-528-9758.

For dining information or reservations, please visit atlantisdining.com

 

This list is subject to change at the resort's sole discretion. For the weekly schedule, visit https://www.atlantisbahamas.com/daily-atlantean or  https://www.atlantisbahamas.com/available-amenities

 

ALL DAY

 

  • Plato's Patisserie at The Royal 6.30am - 12am
  • Starbucks Marina Village 6.30am - 8pm (9pm Fri & Sat)
  • Starbucks The Reef 7am - 6pm
  • The Point at Harborside 8am - 9pm

 

BREAKFAST

 

  • Mosaic at The Cove 7am - 12pm
  • Poseidon's Table at The Royal 7am - 12pm
  • Starbucks at Aquaventure 8am - 4pm

 

LUNCH

 

  • Ben & Jerry's ice Cream Cart 3pm - 10pm (Marina Village)
  • Breakwater at Aquaventure 11am-6pm
  • Burger Shack at Marina Village 4pm-10pm
  • Cascades at The Reef 11am-5pm
  • Mayan Cart at Aquaventure 11am-6pm (closed Wed-Fri)
  • Pisces Fish & Chips at Aquaventure 11am-5pm
  • Shark Bites Express at Aquaventure 11am-5pm (closed Mon 7 Tue)
  • Shark Bites Restaurant at Aquaventure 11am-5.30pm
  • Sip Sip at The Cove Pool 11am - 5pm
  • Splashers Snacks at Aquaventure 11am - 6pm
  • Starbucks at Aquaventure 8am-4pm

 

DINNER

 

  • Carmines in Marina Village 5pm - 10pm Wed-Sat
  • Chop Stix at The Coral 5pm-10pm Wed-Sat
  • Fish by José Andrés at The Cove 5pm-10pm Thur-Sun
  • Frankie Gone Bananas in Marina Village 5pm-10pm Fri-Tue
  • Nobu at Atlantis Casino 5pm - 10pm Tue- Sat
  • Olives at Atlantis Casino 5pm-10pm Fri-Tue
  • Seafire Steakhouse in Marina Village 5pm - 10pm Fri - Tue
  • The Point at Harborside 5pm - 9pm Daily
  • Todd English's Olives 5pm - 10pm Tues - Sat

 

BARS & LOUNGES

 

  • Dragon's Lounge at Atlantis Casino 6pm - 12am 
  • Moon Bar at Atlantis Casino 5pm - 1am
  • Plato's Bar at The Royal 11am - 1am
  • Seaglass at The Cove 11am - 2am
  • Sip Sip Bar at The Cove Pool 11am-6pm (closes at 5pm in October)
  • Zero Entry Bar at Aquaventure 11am-6pm Mon-Fri

 
Please see THE DAILY ATLANTEAN guide for restaurant availability during your stay.

 

FOOD AND BEVERAGE OUTLET PROTOCOLS


Atlantis is committed to providing a food and beverage experience that is both safe and high quality. New practices and protocols will be implemented to modify and adjust our current offerings to allow for proper social distancing and reduce overall contact where possible.

 

CLEANING PROCEDURES

 

  • Cleaning and disinfecting procedures and protective measures will be modeled after CDC and EPA guidelines
  • Cleaning and sanitizing procedure checklists will be implemented and completed per shift by managers. Host stations will be sanitized every hour.
  • All service equipment, common surfaces, and high-touch areas (e.g., carts, stations, counters, handrails, serving trays) will be sanitized after each use. Food preparation stations will be sanitized before and after each use.
  • All dining tables and chairs will be sanitized and/or disinfected after each guest use.

 

GUEST SERVICE CHANGES

 

  • Online menus and single-use disposable printed menus will be utilized.
  • All self-serve buffets and preset menu items will be temporarily suspended.
  • All table preset service items (e.g., placemats, utensils, drinkware) will be removed.
  • All condiments will be single-use and individually wrapped (e.g., salt and pepper packets).
  • Attendants will leave the item(s) outside the door, knock to alert the guest, and then depart.
Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative.



Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:

 

  • Mobile Check-In/Check-Out. Let us know via the app when you are planning to arrive and once you departed.

  • Mobile Key. Forgo the front desk altogether and go straight to your guest room

  • Mobile Dining. Order your private, in-room dining through the app.

  • Mobile Guest Requests. Connect with us via the app to request items you would like delivered to your guest room.


  •  

 
 

Not a Marriott Bonvoy member? Enroll here.


 
Available benefits vary by location and membership tier. At this hotel, please note that we currently offer the following Marriott Bonvoy benefits:

Lounge Access: N/A
Welcome Gift: Yes (Platinum Elite/Platinum Premier Elite/Platinum Premier Elite w/ Ambassador Service 1000 Points or FB Amenity)
Late Check-Out: Yes, based on availability (Gold at 2pm, Platinum Elite/Platinum Premier Elite/Platinum Premier Elite w/ Ambassador Service at 4pm)
Mobile Check-In/Check-Out: N/A
Mobile Key: N/A
Mobile Dining: N/A
Mobile Guest Requests: N/A

The health and wellbeing of all who enter or reside in The Bahamas remains the number one priority, and diligent efforts are enforced to minimize the spread of COVID-19.


The Government of The Bahamas requires masks to be worn in all public areas. We thank you for observing the laws of the islands and helping reduce the spread of Covid-19 to ensure The Bahamas is a safe destination for all to enjoy.


To assist with preventing the spread of COVID-19 and reduce the risk of exposure, registered guests will need to follow these government protocols:

 

  1. Effective August 6, 2021: all unvaccinated and vaccinated travelers must apply for the Bahamas Travel Health Visa no more than five (5) days prior to their arrival date in The Bahamas and opt-in to COVID-19 health insurance; the COVID-19 health insurance covers travelers for the duration of their stay in The Bahamas. The cost of insurance is included in the Bahamas Travel Health Visa application fee.
    • The Travel Health Visa cost is dependent on the length of stay:
      • $40 per person for a 4-night, five-day stay
      • $60 per person for more than a four-night stay
      • Children 11 years and under are free
      • The fee includes mandatory health insurance
  2. Effective August 6, 2021 - all unvaccinated and vaccinated travelers visiting The Bahamas must obtain a negative COVID-19 test taken no more than five (5) days prior to their arrival date in The Bahamas.
    • Vaccinated Travelers (12 years and older) - a RT-PCR (swab) or Rapid Antigen test is required
    • Unvaccinated Travelers (12 years and older) - a RT- PCR (swab) test is required
    • Unvaccinated Travelers (2 - 11years of age) - a RT-PCR (swab) or Rapid Antigen test is required
    • All children under the age of 2 are exempt from testing requirements.
      • a. Once a negative COVID-19 test is obtained, travelers can apply for their required Bahamas Travel Health Visa at travel.gov.bs
      • b. To learn more about The Bahamas Travel Health Visa and health insurance, visit bahamas.com/travelupdates
      • c. Please print copies of the following for each traveler:
        • Negative COVID-19 test results
        • Approved Health Travel Visa with Q.R. code visible
        • Receipt for payment of the Travel Health Visa
  3. Unvaccinated visitors that stay longer than four (4) nights must take the Bahamas government-mandated Rapid Antigen test on Day 5 of their stay.
  4. Fully vaccinated visitors will not be required to take a Rapid Antigen test on Day 5 of their stay.
  5. Travelers eighteen (18) years of age and older must complete an individual Bahamas Travel Health Visa.
  6. Travelers seventeen (17) years and younger are to add a profile within the account of their parent or guardian.
  7. Bahamas Travel Health Visa applications take up to 48 hours to process and should be completed with adequate lead time.

What are the CDC travel requirements for re-entry to the United States?


Effective January 26, 2021, the U.S. Government requires U.S citizens and international travelers ages 2 years and older entering the United States from a foreign country to present a negative Rapid Antigen or COVID-19 RT-PCR test.


The negative COVID-19 test must be taken within three days (72 hours) of departure and presented pre-departure at the airport. Airlines must deny passengers boarding if they do not provide a negative COVID-19 test result or show proof of a recent positive viral test.


Visitors returning to the United States may use the Day 5 Bahamas government-mandated Rapid Antigen negative test result to re-enter the U.S. as long as their departure date is the 6th, 7th, or 8th day of their stay and test results are negative.

  • Atlantis will provide two (2) free Rapid Antigen Tests per room for registered guests of The Coral, The Royal, and The Cove, for return travel to the United States. A minimum night stay is not required. 
  • Testing excludes Marriott Bonvoy Redemption reservations, Marriott Associate reservations, and Caesars Gold Casino reservations.


Rapid Antigen Test cost: $20*
RT-PCR Test cost: $165
To make an appointment online: https://paradise.testd.com/start


The Royal - Hospitality Suite, across from Plato's
Appointment is required; Day 5 and Rapid Antigen testing is available at this site
Mon-Sat 9:00 AM - 5:00 PM | Sun: 9:00 AM - 1:00 PM

 

The Cove - Room 1830
Appointment is required; Day 5 and Rapid Antigen testing is available at this site
Mon-Sat 9:00 AM - 5:00PM | Sun: Sun: 9:00 AM - 1:00 PM

 

The Coral - Downstairs at Virgil's
Appointment is required; Day 5 and Rapid Antigen testing is available at this site
Mon-Sat 9:00 AM - 5:00PM | Sun: Sun: 9:00 AM - 1:00 PM

 

The Beach Tower - drive-thru and RT-PCR testing only
Day 5 testing is available at The Royal and The Cove
Mon-Sat 9:00 AM - 5:00 PM | Sun: 9:00 AM - 1:00 PM

 

To make an appointment online:

https://paradise.testd.com/start

 

Effective January 7, 2021, Canadian and international travelers ages 5 years and older returning to Canada must present a negative COVID-19 RT-PCR test. The negative COVID-19 test must be taken within three days (72 hours) of departure and presented pre-departure at the airport. Airlines will deny boarding of passengers if they do not provide documentation of a negative COVID-19 test.

 

Effective July 19, 2021, UK and international travelers returning to England must present a negative COVID-19 test. The negative COVID-19 test must be taken within three days (72 hours) of departure and presented pre-departure at the airport. Airlines will deny boarding of passengers if they do not provide documentation of a negative COVID-19 test.