218 West 35th Street, New York, New York USA 10001

Explore the world, with confidence.

At Renaissance New York Midtown Hotel, we know that travel is an opportunity to pursue your curiosity with confidence and ease.

We've got you covered, especially considering the current circumstances surrounding the COVID-19 pandemic.

As part of Marriott International's family of brands, we have implemented a multi-pronged approach to meet the health and safety requirements of our "Commitment to Clean" standards.

We wanted to outline a few of the changes and enhancements you should expect during your stay - including changes to our amenities, services and facilities.

Here is what you can expect when you're with us.
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Hotel Information

For more information on Marriott's Commitment to Cleanliness, please visit our corporate site.
The safety of our guests and associates is a top priority. As guidance regarding face coverings and vaccination verification varies by local jurisdiction and may change, guests should review public information websites for the most up-to-date guidance for your destination, as well as the hotel-specific sections below and US and Canada Travel Advisories | Marriott Bonvoy™ before traveling. Unless it is required by local law or order, fully vaccinated guests are no longer required to wear face coverings or social distance in indoor or outdoor areas of the hotel. We ask that all unvaccinated guests continue to wear face coverings and practice social distancing when they are in public spaces inside the hotel.
  • Signage throughout our hotel reminds guests to maintain social distancing. Partitions are installed at front desk and bell desk.
  • Occupancy limits and seating capacities are reduced in our lobby area, rooftop restaurant, and meeting spaces in compliance with local and state mandates.
  • Mobile check-in and key, service requests via the Marriott Bonvoy™ mobile app.
  • No valet service is currently available for parking.

In keeping with Marriott's Commitment to Clean, we have made several enhancements to our cleaning practices throughout our property and in guest rooms. These include:

 

  • Enhanced Public Space Cleaning: We have increased the frequency of cleaning and disinfection, particularly in areas with high traffic including restrooms, elevators, and escalators as well as provided more hand sanitizing stations.
  • Personal Protective Equipment (PPE): Staff members will wear PPE (e.g., face coverings, gloves, etc.) based on the activities they are performing and based on direction by the local authorities. Guests are welcome to wear personal face coverings.
  • Electrostatic Spraying: We're utilizing enhanced technologies, including electrostatic sprayers with hospital-grade disinfectants, to support our already rigorous cleanliness protocols.

Every guest room is thoroughly cleaned and disinfected prior to your arrival. During your stay, we will not provide housekeeping automatically every day. If you wish to receive daily housekeeping refresh service, please let our guest services team know. We will be happy to schedule service according to your preferences. Please note that if you are staying with us a bit longer, we will automatically clean your guest room after every 4th night.

We are committed to making the amenities and services at our property available to you while complying with local and state regulations, including guidance on reducing capacity in public spaces and reinforcing social distancing. The modifications we have made include:

 

  • Fitness Center: Open with reduced capacity 
  • Restaurant/RoofTop: Open Tuesday to Saturday, evening only
  • Room Service: Through Butlerhospitality.com
  • Lobby Bar: Closed
  • Club Lounge: No Food and Beverage
  • Restaurant/RoofTop: Open Tuesday, Wednesday and Thursday from 3 PM to 11 Pm, Friday and Saturday 3 PM to Midnight
  • Room Service: Through Butlerhospitality.com
  • Lobby Bar: Closed
  • Club Lounge: No food or beverage services
Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative.

Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:
 
  • Mobile Check-In/Check-Out: Let us know via the app when you are planning to arrive and once you have departed.
  • Mobile Key: Forgo the front desk altogether and go straight to your guest room.
  • Mobile Dining: Order your private, in-room dining through the app.
  • Mobile Guest Requests: Connect with us via the app to request items you would like delivered to your guest room.

 Not a Marriott Bonvoy member? Enroll here.

Available benefits vary by location and membership tier. At this hotel, please note that we currently offer the following Marriott Bonvoy benefits:

 

  • Breakfast: Closed - Platinum members and above to receive points
  • Lounge Access: Limited - No food and beverage offer
  • Welcome Gift: Platinum and above to receive points
  • Late Check-Out: Available to Gold and above
  • Mobile Check-In/Check-Out: Let us know via the app when you are planning to arrive and once you have departed.
  • Mobile Key: Forgo the front desk altogether and go straight to your guest room.
  • Mobile Dining: Not Available
  • Mobile Guest Requests: Connect with us via the app to request items you would like delivered to your guest room.

VERSA Rooftop Restaurant & Bar: Open Tuesday, Wednesday and Thursday from 3 PM to 11 PM; Friday and Saturday 3 PM to Midnight. Days and opening hours may vary as we follow the NYC Covid-19 guidelines.

 

Please contact the Front Desk for more information and to verify hours and offerings.