Two East 55th Street, at Fifth Avenue, New York, New York USA 10022

Stay Well.

Welcome to The St. Regis New York.

Now more than ever, we are passionate about delivering an exceptional experience and truly memorable moments throughout your stay.

In response to current circumstances surrounding the COVID-19 pandemic, we have implemented a variety of new protocols and elevated practices, keeping with our high standards of cleanliness and luxury service.

Allow us to introduce you to some of the measures we have implemented and what to expect at our hotel regarding changes to amenities, services, and facilities.

We are delighted to welcome you.
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Hotel Information

For more information on Marriott's Commitment to Cleanliness, please visit our corporate site.
Providing a safer environment for our guests and associates is a top priority. Achieving this is a shared responsibility. Please join us in our efforts to enhance the safety of our public spaces by complying with local regulations and wearing a face covering - which is required - whenever you're in public areas of the hotel. We do appreciate your support and understanding. We remind you also to practice social distancing, staying at least 6 feet or 2 meters from other guests and hotel associates.
The well-being of our Guests and Host is of utmost importance. We remain committed to providing a clean and comfortable environment for all who visit our hotel. Signage throughout our hotels to remind guests to maintain social distancing, occupancy limits in compliance with local and state mandates.

Below are some of the steps we are taking to keep everyone healthy. We continue to refine and update our plans based on State Guidelines.

 

  • Daily housekeeping services are available per individual guest preference to be confirmed at check-in.
  • Housekeeping services will only be performed when the guests are not present in the room.
  • Deep cleaning of high-touch items such as handles, knobs, drawer pulls, hairdryer and remote controls.
  • Disinfectant wipes will be provided in each room for personal use.
  • Touchless hand sanitizer dispensers are placed throughout the hotel in all public spaces.
  • Utilizing cleaning products that kill the spread of COVID-19.
  • Deeper and more frequent cleaning of high-traffic and high-touch areas, including handrails, elevator buttons, door handles and hard surfaces.
  • Introduction of new cleaning protocol using electrostatic sprayers for public spaces.

Every guest room is thoroughly cleaned and disinfected between each guest. We will continue to provide housekeeping services daily while you are away from the room. If you have any specific housekeeping preferences or would like to not receive housekeeping service during your stay, please contact guest services at any time.

We are committed to making the amenities and services at our property available to you while complying with local regulations, including guidance on reducing capacity in public spaces and reinforcing social distancing.

 

  • The Athletic Club is open daily from 7:00 a.m. to 9:00 p.m. with appropriate social distancing. Due to restrictions, personal training is suspended.
  • Fodera Salon is open daily from 9:30 a.m. to 6:00 p.m. with appropriate social distancing and modified layout of services to allow for social distancing.
  • The Restaurant & Bar are temporarily closed
  • In-Room Dining is available for Breakfast from 6:30 a.m. to 11:30 a.m. on weekdays and 7:00 a.m. to 12:00 p.m. on Saturday & Sunday.
  • Contact-free delivery and pickup will be provided.
  • Single use crockery and cutlery will be used
  • The In-Room Dining menu will be available through a QR code that will be on your guest television, or via calling In-Room Dining direct
Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative.

Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:
 
  • Mobile Check-In/Check-Out: Let us know via the app when you are planning to arrive and once you have departed.
  • Mobile Key: Forgo the front desk altogether and go straight to your guest room.
  • Mobile Dining: Order your private, in-room dining through the app.
  • Mobile Guest Requests: Connect with us via the app to request items you would like delivered to your guest room.

 Not a Marriott Bonvoy member? Enroll here.

Available benefits vary by location and membership tier. At this hotel, please note that we currently offer the following Marriott Bonvoy benefits:

 

  • Breakfast: In-Room Dining is available daily from 6 a.m. The In-Room Dining menu will be available through a QR code that will be on your guest television, or via calling In-Room Dining direct.
  • Late Check-Out: Our check-out time is at noon and must be strictly observed to maintain cleaning protocols.
  • Mobile Check-In/Check-Out: Let us know via the app when you are planning to arrive and once you have departed.
  • Mobile Guest Requests: Connect with us via the app to request items you would like delivered to your guest room.