228 Duffield Street, Brooklyn, New York USA 11201

Taking Care of You.

Taking care of you has always been our number one priority, so you can focus on what's most important to you.

As part of Marriott International's family of brands, we have implemented a variety of new protocols and elevated practices, in response to the COVID-19 pandemic and keeping with our high standards of cleanliness and commitment to providing excellent service.

We have also made a few adjustments to the services, amenities, and facilities available during your stay.

Here is what to expect during your stay at Sheraton Brooklyn New York Hotel.
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Hotel Information

For more information on Marriott's Commitment to Cleanliness, please visit our corporate site.
The safety of our guests and associates is a top priority. As guidance regarding face coverings and vaccination verification varies by local jurisdiction and may change, guests should review public information websites for the most up-to-date guidance for your destination, as well as the hotel-specific sections below and US and Canada Travel Advisories | Marriott Bonvoy™ before traveling. Unless it is required by local law or order, fully vaccinated guests are no longer required to wear face coverings or social distance in indoor or outdoor areas of the hotel. We ask that all unvaccinated guests continue to wear face coverings and practice social distancing when they are in public spaces inside the hotel.
We currently have no valet parking, no fitness facility. Within the hotel signs are posted that masks must always be worn, no mask no service sign is posted in the hotel at the desk and at Starbucks food outlet. Foot, marking is on the floor to show social distancing space requirements.
Prepare and provide a list of required PPE for each Associate based on their job duty, directions on proper use and disposal for them to sign with a copy for themselves , No coffee makers, Water on request, Disinfectant wipes supplied.
Every guest room is thoroughly cleaned and disinfected prior to your arrival. During your stay, we will not provide housekeeping automatically every day. If you wish to receive daily housekeeping refresh service, please let our guest services team know. We will be happy to schedule service according to your preferences. Please note that if you are staying with us a bit longer, we will automatically clean your guest room after every 6th night.
POOL, Fitness room, Club lounge closed. No Valet Parking, Restaurant open distance required and masks required. Starbucks open shields in place, masks must be worn, no sitting allowed. Rest rooms for people doing business in hotel only.
Starbucks grab and go only. Restaurant social distance required, masks required. Tables and chairs cleaned to covid standards.
Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative.

Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:
 
  • Mobile Check-In/Check-Out: Let us know via the app when you are planning to arrive and once you have departed.
  • Mobile Key: Forgo the front desk altogether and go straight to your guest room.
  • Mobile Dining: Order your private, in-room dining through the app.
  • Mobile Guest Requests: Connect with us via the app to request items you would like delivered to your guest room.

 Not a Marriott Bonvoy member? Enroll here.

Available benefits vary by location and membership tier. At this hotel, please note that we currently offer the following Marriott Bonvoy benefits:

 

  • Breakfast: offered
  • Lounge Access: lounge is closed
  • Welcome Gift: Points given
  • Late Check-Out: Granted
  • Mobile Check-In/Check-Out: Allowed
  • Mobile Key: N/A
  • Mobile Dining: N/A
  • Mobile Guest Requests: N/A