1490-1 Kise, Nago City, Okinawa Japan 905-0026

Taking Care of You.

Taking care of you has always been our number one priority, so you can focus on what's most important to you.

As part of Marriott International's family of brands, we have implemented a variety of new protocols and elevated practices, in response to the COVID-19 pandemic and keeping with our high standards of cleanliness and commitment to providing excellent service.

We have also made a few adjustments to the services, amenities, and facilities available during your stay.

Here is what to expect during your stay at Okinawa Marriott Resort & Spa.
show more

Hotel Information

For more information on Marriott's Commitment to Cleanliness, please visit our corporate site.
Providing a safer environment for our guests and associates is a top priority. Achieving this is a shared responsibility. Please join us in our efforts to enhance the safety of our public spaces by complying with local regulations, practicing social distancing (staying at least 6 feet or 2 meters from other guests and hotel associates), and wearing face coverings whenever you're in public areas of the hotel. We do appreciate your support and understanding.
  • Hand sanitiser stations are available in high-traffic areas.
  • Face coverings are required to be worn in hotel public areas.
  • Infrared Thermometer Non-Contact Temperature Measurement System is in place.
  • All associates wear a face mask when on duty.
  • Luggage assistance is available on request. All luggage will be disinfected before being delivered to your room.
  • Mobile check-in and service requests delivered right to your door via the Marriott Bonvoy™ mobile app.
In keeping with Marriott's Commitment to Clean, we have made several enhancements to our cleaning practices throughout our property and in guest rooms. Staff members wear face coverings and/or gloves based on the activities they are performing and on local government regulations.
Every guestroom is thoroughly cleaned and disinfected prior to the guest arrival. There are options available for no cleaning or eco cleaning up to 2 consecutive nights in order to minimize access to rooms. Please note that full cleaning will be conducted after every 3rd night for longer stays.

Every guest room is thoroughly cleaned and disinfected prior to your arrival. We will provide housekeeping cleaning services after your third night with us and while you are away from the room. If you'd like to receive additional daily cleaning, simply let our team know and we will gladly take care of it.

We are committed to making the amenities and services at our property available to you while complying with local regulations, including guidance on reducing capacity in public spaces and reinforcing social distancing. The modifications we have made include:

 

  • Fitness Center: open, reduced capacity, partitions between machines
  • Swimming Pool: open (reduced times), reduced capacity
  • Spa: open (reduced times)
  • Esthetic Salon: open, strict cleaning protocols in place, reservations required
  • Ensuring food service associates wear gloves and face masks that are changed/disposed of in accordance with health department guidance.
  • Disposable gloves used by guests for buffet utensils and utensils washed, rinsed and sanitized every 30 minutes.
  • Wet towels individually wrapped and hand sanitizer available.
  • Restaurants and lounges have restricted seating areas.
Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative.

Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:

 
  • Mobile Check-In/Check-Out: Let us know via the app when you are planning to arrive and once you have departed.
  • Mobile Key: Forgo the front desk altogether and go straight to your guest room.
  • Mobile Dining: Order your private, in-room dining through the app.
  • Mobile Guest Requests: Connect with us via the app to request items you would like delivered to your guest room.

 Not a Marriott Bonvoy member? Enroll here.

Available benefits vary by location and membership tier. At this hotel, please note that we currently offer the following Marriott Bonvoy benefits:

 

  • Welcome Gift: Available, as per standard.
  • Late Check-Out: Available, as per standard.
  • Mobile Check-In/Check-Out: Let us know via the app when you are planning to arrive and once you have departed.
  • Mobile Key: Not available.
  • Mobile Dining: Not available through Mobile App. Pick-up and Delivery service is available through Guest Services.
  • Mobile Guest Requests: Connect with us via the app to request items you would like delivered to your guest room.
  • Following local guidance for events and developing additional operational resources like room set-up charts to support social distancing.
  • Enhanced cleaning protocols for all meetings and event spaces.