66-1 Aza Fuchaku, Onna-son, Kunigami-gun, Okinawa Japan 904-0494

Taking Care of You.

Taking care of you has always been our number one priority, so you can focus on what's most important to you.

As part of Marriott International's family of brands, we have implemented a variety of new protocols and elevated practices, in response to the COVID-19 pandemic and keeping with our high standards of cleanliness and commitment to providing excellent service.

We have also made a few adjustments to the services, amenities, and facilities available during your stay.

Here is what to expect during your stay at Sheraton Okinawa Sunmarina Resort.
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Hotel Information

For more information on Marriott's Commitment to Cleanliness, please visit our corporate site.
Providing a safer environment for our guests and associates is a top priority. Achieving this is a shared responsibility. Please join us in our efforts to enhance the safety of our public spaces by complying with local regulations, practicing social distancing (staying at least 6 feet or 2 meters from other guests and hotel associates), and wearing face coverings whenever you’re in public areas of the hotel. We do appreciate your support and understanding.

In Public Spaces and Guest Rooms

  • Check the health condition of arriving guests: We ask our guests for cooperation in going through fever screening and to fill out a health check sheet upon arrival.
  • Practice social distancing: We ask our guests to maintain the recommended 6ft (2m) social distance to avoid a close/crowded environment and direct contact. Facility usage may be limited
  • Associates wearing face masks: We ensure our associates wear face masks. Some associates will wear sanitary gloves and face shields as necessary.
  • Enhanced cleaning/disinfection/ventilation procedures: We regularly disinfect the areas/items touched by many guests (e.g. doorknobs and doors in public areas, elevator buttons etc.) and ventilate the areas.
  • Provide alcohol-based disinfectant: Alcohol-based disinfectant/hand sanitizers are provided at various locations in the hotel. Alcohol wipes are set in all guest rooms.
  • Guest Room Make Up Service: Service is limited to collection of garbage, replacement of towels and replenishment of amenities only.

 

To Our Guests

  • Guests are requested not to visit our resort if feeling ill or are experiencing symptoms including fever, coughing or any other respiratory symptoms.
  • All arriving guests are asked to go through fever screening, wear face masks and disinfect their hands with alcohol-based disinfectant upon entry to the Main Tower.
  • All guests are asked to wear face masks when utilizing our facilities (restaurants, gifts & convenience store, Handicraft Room etc.). Guests without masks will be asked to refrain from entering the areas.
  • All guests are asked to wear face masks when not eating or drinking at restaurants.
  • All guests are asked to enjoy eating or drinking at restaurants within two hours, and not to reuse plates, glasses or chopsticks which have been used by other guests at the table.
  • Guests are asked to practice social distancing whenever applicable.

 

Our Associates' Actions

  • Check the health conditions of our associates daily. Check for fever before reporting to work.
  • Frequently wash, disinfect hands and gargle before work and when on duty.
  • Wear face masks when interacting with guests in "3C" (closed, crowded and concentrated) areas and situations. Some associates will wear sanitary gloves as necessary.
  • Disinfect and ventilate the back office of the hotel.

 

We apologize for any inconveniences this may cause. Thank you for your kind understanding and cooperation.

Following facilities are open but have limited hours of operation.

  • Indoor Pool: 9:00 AM-6:00 PM
  • In-Room Massage: 6:00 PM-12:00 AM (Reservation 5:00 PM-9:00 PM)
  • Activities & Rental (Beach Play Counter): 8:30 AM-4:30 PM
  • Sheraton Fitness: 6:30 AM-12:00 AM    
  • Handicraft Room: 10:00 AM-5:00 PM


Following facilities are closed / Not available

  • Kids Play Area Cove Ball Pool
  • Sunmarina Circuit
  • Karaoke ShimaUta
  • GoFALL
  • Jet Ski Ride (Marine Activity) 


Following facilities are open with limited capacity to keep social distancing.

  • Game Room Ashibina
  • Handicraft Room
  • Internet & Games
  • Japanese bath & Sauna

 

 

From January 28 to February 28, 2022

  • Japanese Bath & Sauna for Male: 6:30 AM-11:00 AM (Last 10:30 AM) / 6:00 PM-12:00 AM (11:00 PM)
  • Sheraton Fitness: Not available from 5:00 AM to 8:30 AM

 

 

 

 

 


 

 

Dining Room SENSES:

  • Breakfast 7:00 AM-10:00 AM
  • Lunch 11:30 AM-3:00 PM(Last order 2:00 PM) *Holiday Lunch Buffet (Sat., Sun., Japanese Holidays will not be available.
  • Dinner 5:30 PM to 9:00 PM (Last order: 8:00 PM) *Dinner buffet will not be available. Enjoy our wide selection of a la carte, sets and courses. *Alcoholic beverages will be available until 8:00PM. 

The Grill: CLOSED
Sunset Bar & Terrace: CLOSED

In-Room Dining: 11:00 AM-9:30 PM

 

*Please be informed that reservations for lunch and dinner at Dining Room SENSES are required to be made by 18:00 one day in advance during February. Online Reservation: https://www.tablecheck.com/en/shops/sheraton-okinawa-sense/reserve

*Menu is subject to change depending on situations.

*We recommend to make reservations in advance.

*All guests are asked to wear face masks and gloves when utilizing buffet area.

*Non stay guests are asked to go through temperature screening and answer a health questionnaire.

*Service procedures for restaurant and in-room dining have been modified to ensure contactless or or social distancing.

*Food service associates wear gloves and masks, changed and disposed of in accordance with health department guidance.

*Buffet service utensils are frequently changed and washed, rinsed and sanitized.

Please be informed that beach maintenance work will be held on the schedule below.

There will be some noise and restricted areas on the beach during this time.

 

Period: February 14, 2022 (Monday) through February 22, 2022 (Tuesday) *subject to change

 

We apologize for any inconveniences this may cause. Thank you for your understanding and cooperation.