1 North Broadway Avenue, Oklahoma City, Oklahoma USA 73102

Taking Care of You

Taking care of you has always been our number one priority, so you can focus on what's most important to you.

As part of Marriott International's family of brands, we have implemented a variety of new protocols and elevated practices, in response to the COVID-19 pandemic and keeping with our high standards of cleanliness and commitment to providing excellent service.

We have also made a few adjustments to the services, amenities, and facilities available during your stay.

Here is what to expect during your stay at Sheraton Oklahoma City Downtown Hotel.
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Hotel Information

For more information on Marriott's Commitment to Cleanliness, please visit our corporate site.
The safety of our guests and associates is a top priority. As guidance regarding face coverings and vaccination verification varies by local jurisdiction and may change, guests should review public information websites for the most up-to-date guidance for your destination, as well as the hotel-specific sections below and US and Canada Travel Advisories | Marriott Bonvoy™ before traveling. Unless it is required by local law or order, fully vaccinated guests are no longer required to wear face coverings or social distance in indoor or outdoor areas of the hotel. We ask that all unvaccinated guests continue to wear face coverings and practice social distancing when they are in public spaces inside the hotel.
Valet Service is currently not available. We do recommend self-parking on the 3rd or 4th floor of the Century Parking Garage connected to the Hotel on the 3rd floor.

Mobile check-in and service requests via the Marriott Bonvoy mobile app.

Signage throughout the Hotel to remind guests to maintain social distancing, occupancy limits and seating capacities reduction of 50% on our Patio in compliance with local and state mandates, and partitions installed at front desk and only two guests in an elevator at a time.

Current food options are Grab-N-Go located in Lobby 24/7 as well as the Patio is open 7 days a week from 5PM to 10PM with full service bar and menu.

In keeping with Marriott's Commitment to Clean, we have made several enhancements to our cleaning practices throughout our property and in guest rooms. These include:


  • Enhanced Public Space Cleaning: We have increased the frequency of cleaning and disinfection, particularly in areas with high traffic including restrooms, elevators, and escalators as well as provided more hand sanitizing stations.
  • Personal Protective Equipment (PPE): Staff members will wear PPE (e.g., face coverings, gloves, etc.) based on the activities they are performing and based on direction by the local authorities. Guests are welcome to wear personal face coverings.
  • Electrostatic Spraying: We're utilizing enhanced technologies, including electrostatic sprayers with hospital-grade disinfectants, to support our already rigorous cleanliness protocols.
  • Disinfectant Wipes: Available in the room for every arriving guest as well as upon request.

Every guest room is thoroughly cleaned and disinfected prior to your arrival. During your stay, we will not provide housekeeping automatically every day. If you wish to receive daily housekeeping refresh service, please let our guest services team know. We will be happy to schedule service according to your preferences. Please note that if you are staying with us a bit longer, we will automatically clean your guest room after every 6th night.
  • Outdoor Pool: open, social distancing required, seasonal.
  • Outdoor Patio: open, Monday - Sunday 5-10PM, full bar and menu.
  • Fitness Center: closed until further notice.
  • Restaurant: closed, we are offering grab-n-go selections.
Outdoor Patio is open every day from 5 - 10PM. We offer a full bar and dining menu, which you can enjoy at our outdoor seats, or take to go.

For Breakfast we offer grab-n-go selections.

Our hotel is located in Bricktown, a favorite of locals and travelers for great eateries and bars. There are tons of options for sit down service or takeaway.
Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative.

Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:
  • Mobile Check-In/Check-Out. Let us know via the app when you are planning to arrive and once you departed. 
  • Mobile Key. Forgo the front desk altogether and go straight to your guest room.
  • Mobile Dining. Order your private, in-room dining through the app.
  • Mobile Guest Requests. Connect with us via the app to request items you would like delivered to your guest room.


Not a Marriott Bonvoy member? Enroll here.

Available benefits vary by location and membership tier. At this hotel, please note that we currently offer the following Marriott Bonvoy benefits:


  • Breakfast: Grab-n-go options in lobby. Platinum guests or higher will receive voucher upon check-in.
  • Lounge Access: Club Lounge is currently closed. We will be offering vouchers for grab-n-go items if you prefer.
  • Welcome Gift: OKLAHOMA! Soundtrack CD.
  • Late Check-Out: Gold Status: 2PM, Platinum & Above: 4PM.
  • Mobile Check-In/Check-Out: Yes.
  • Mobile Guest Requests: Guest can request any amenities through their BonVOy App. Guests can also chat with a Guest Services Agent through the app.