222 North 10th Street, Omaha, Nebraska USA 68102

Taking Care of You

Taking care of you has always been our number one priority, so you can focus on what's most important to you.

As part of Marriott International's family of brands, we have implemented a variety of new protocols and elevated practices, in response to the COVID-19 pandemic and keeping with our high standards of cleanliness and commitment to providing excellent service.

We have also made a few adjustments to the services, amenities, and facilities available during your stay.

Here is what to expect during your stay at Omaha Marriott Downtown at the Capitol District.
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Hotel Information

For more information on Marriott's Commitment to Cleanliness, please visit our corporate site.
The safety of our guests and associates is a top priority. As guidance regarding face coverings and vaccination verification varies by local jurisdiction and may change, guests should review public information websites for the most up-to-date guidance for your destination, as well as the hotel-specific sections below and US and Canada Travel Advisories | Marriott Bonvoy™ before traveling. Fully vaccinated guests are no longer required to wear face coverings or social distance in indoor or outdoor areas of the hotel, unless required by local law.

Hand sanitizing stations are available throughout the public spaces of hotel and additional measures are being taken to ensure all public areas and high touch points are sanitized frequently.  During the booking process we will ask if you would like Housekeeping service, if the decision changes, please let us know at arrival or during your stay. Mobile check-in and key, service requests, and room service orders delivered right to your door via the Marriott Bonvoy™ mobile app as well as other contactless digital applications are available during your stay.

In keeping with Marriott's Commitment to Clean, we have made several enhancements to our cleaning practices throughout our property and in guest rooms. These include:


Enhanced Public Space Cleaning: We have increased the frequency of cleaning and disinfection, particularly in areas with high traffic including restrooms, elevators, and escalators as well as provided more hand sanitizing stations.

Personal Protective Equipment (PPE): Staff members will wear PPE (e.g., face coverings, gloves, etc.) based on the activities they are performing.

Electrostatic Spraying: We're utilizing enhanced technologies, including electrostatic sprayers with hospital-grade disinfectants, to support our already rigorous cleanliness protocols.

Room Amenities: Disinfectant wipes are available in the room for every arriving guest as well as upon request.

We are committed to an excellent stay, to that end we have all amenities and services available.  You will receive a Welcome Letter with the most up to date hours and locations 2 days before your arrival. Amenity highlights include a Rooftop Pool and pool-side bar (open seasonally), 24/7 Fitness Center with panoramic city skyline views, complimentary airport Shuttle service between the hours of 6 AM - midnight.

All Food and Beverage options and amenities are currently available.  You will receive a Welcome Letter with hours and locations 2 days before arrival. Options include:

Burdock + Bitters: Lunch & Dinner Service
Society 1854: Breakfast Service
Concierge Lounge: Access available to eligible Marriott Bonvoy members.
Starbucks: Open Daily 6am-2pm
In-Room Dining: All Meal Periods
Pano Pool Bar: Limited Weekend Hours, Seasonal/Weather Permitting, Outdoor pool-side
Market: Open 24 hours behind the Front Desk with snacks and beverages including assorted beer, wine, and premixed canned cocktails.
J. Gilbert's: Wood Fired Steaks & Seafood
Capitol District Restaurants: Additional restaurants located in The Capitol District located just outside our back door

Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative.

Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:

 

  • Mobile Check-In/Check-Out: Let us know via the app when you are planning to arrive and once you departed.
  • Mobile Key: Forgo the front desk altogether and go straight to your guest room.
  • Mobile Dining: Order your private, in-room dining through the app.
  • Mobile Guest Requests: Connect with us via the app to request items you would like delivered to your guest room.

 

Not a Marriott Bonvoy member? Enroll here.


Available benefits vary by location and membership tier. At this hotel, please note that we currently offer the following Marriott Bonvoy benefits:

 

  • Breakfast: Option of continental breakfast or 750 points.
  • Lounge Access: Available to eligible Marriott Bonvoy members, offering breakfast service Monday - Friday 6:00am - 9:30am and evening hors d'oeuvres reception Sunday - Thursday 5:30pm - 8:30pm.
  • Welcome Gift: Following standard
  • Late Check-Out: Following standard
  • Mobile Check-In/Check-Out: Following standard
  • Mobile Key: Following standard
  • Mobile Guest Requests: Following standard