15881 Pomona Rincon Road, Chino Hills, California USA 91709

Rest Assured

At TownePlace Suites Ontario Chino Hills, we live by the Golden Rule. Treating others like we'd like to be treated. It has always been our guiding principle.

That passion holds true now more than ever. As part of Marriott International's family of brands, we have implemented a multi-pronged approach to meet the health and safety requirements of our "Commitment to Clean" standards. These new protocols and elevated practices ensure high standards of cleanliness with a continued passion for service.

Taking great care of you starts with letting you know what to expect during your stay. Here are some of the steps we are taking and changes we have made to our amenities, services and facilities during your stay at TownePlace Suites Ontario Chino Hills.

Let us introduce you to what to expect.
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Hotel Information

For more information on Marriott's Commitment to Cleanliness, please visit our corporate site.
The safety of our guests and associates is a top priority. As guidance regarding face coverings and vaccination verification varies by local jurisdiction and may change, guests should review public information websites for the most up-to-date guidance for your destination, as well as the hotel-specific sections below and US and Canada Travel Advisories | Marriott Bonvoy™ before traveling. Unless it is required by local law or order, fully vaccinated guests are no longer required to wear face coverings or social distance in indoor or outdoor areas of the hotel. We ask that all unvaccinated guests continue to wear face coverings and practice social distancing when they are in public spaces inside the hotel.
Signage and floor markers throughout our hotel to remind guests to maintain social distancing and to wear a mask in public spaces.

Partitions installed at the front desk for a contactless experience and to maintain social distancing. Mobile check-in/check-out and Mobile Key via the Marriott Bonvoy™ mobile app is also available to assist guests with a contactless experience. Express check-out with email folio is also available.

Free self-parking is available for all guests.

In keeping with Marriott's Commitment to Clean, we have made several enhancements to our cleaning practices throughout our hotel and in guest rooms. These include:

 

  • Enhanced Public Space Cleaning: We have increased the frequency of cleaning and disinfection, particularly in areas with high traffic including the front desk, lobby area, and elevators as well as provided more hand sanitizing stations.
  • Personal Protective Equipment (PPE): Staff members wear PPE (e.g., face coverings, gloves, etc.) based on the activities they are performing and based on direction by the local authorities. Guests are also encouraged to wear personal face coverings throughout public spaces of our hotel.
  • Disinfection: We're utilizing hospital-grade disinfectants between guests to support our already rigorous cleanliness protocols.
  • Room Amenities: Cleaning supplies are provided.
  • Private Kitchen: Cookware and dinnerware are kept in the dishwasher and ran between guests to make sure sanitizing is in effect and property washed prior to arrival.

Every guest room is thoroughly cleaned and disinfected prior to your arrival. During your stay, we will not provide housekeeping automatically every day. If you wish to receive daily housekeeping refresh service, please let our guest services team know. We will be happy to schedule service according to your preferences. Please note that if you are staying with us a bit longer, we will automatically clean your guest room after every 6th night.

We are committed to making the amenities and services at our property available to you while complying with state and local regulations, including guidance on reducing capacity in public spaces and reinforcing social distancing. The modifications we have made include:

 

  • Lounges: Open, masks required.
  • Outdoor Pool: Open from 7AM-10PM.
  • Fitness Center: Open 24/7.

Free hot buffet breakfast: We are happy to offer a free hot buffet breakfast during your stay. Available from 6:30-9:30AM everyday. We are currently offering a hot item, waffles, pastry, cereal, yogurt, fruit, granola bar, orange juice, coffee, and tea.

 

On-site Marketplace: Open 24/7 for additional grab and go snacks and refreshments.

 

Weber BBQ grills: Feel free to use our Weber BBQ grills during your stay when you feel like cooking a meal outdoors. With our Something Borrowed Program, guests can check out BBQ appliances and spices upon request and availability.

 

The Rincon at Chino Hills: TownePlace Suites Ontario Chino Hills is located in The Rincon plaza where you can enjoy many neighboring restaurants within walking distance such as Luchador Brewing Company, The Loop for handcrafted churros, Take Ur Seat brunch, and more.

 

Local take-out and food delivery is also available via UberEats. Marriott Bonvoy™ is collaborating with Uber by enabling Members to earn Marriott Bonvoy™ Points for eligible food delivery and rides once your accounts are linked. Members can earn thousands of Points the following ways: 

  • 6 Marriott Bonvoy™ Points per dollar USD spent on Uber Eats deliveries to Marriott properties (excluding Homes & Villas by Marriott International) in the United States with a minimum order sub-total of $25 USD (excluding taxes, fees, tips and promotions). 
  • 2 Marriott Bonvoy™ Points per dollar USD spent on all Uber Eats pick-up orders and deliveries within the United States, outside of Marriott properties, with a minimum order sub-total of $25 USD (excluding taxes, fees, tips and promotions). 

 

Check out our local dining recommendations on Facebook and Instagram.

Marriott Bonvoy™ members are invited to use the Mariott Bonvoy™ App (available on the App Store and Google Play) to take advantage of contactless options, including:
 
  • Mobile Check-In/Check-Out: Let us know via the app when you are planning to arrive and once you have departed.
  • Mobile Key: Forgo the front desk altogether and go straight to your guest room.
  • Mobile Guest Requests: Connect with us via the app to request items you would like delivered to your guest room.
  • Marriott Bonvoy™ Points for eligible Uber Eats food delivery and rides once your accounts are linked.
    • Members can earn thousands of Points the following ways: 
      • 6 Marriott Bonvoy™ Points per dollar USD spent on Uber Eats deliveries to Marriott properties (excluding Homes & Villas by Marriott International) in the United States with a minimum order sub-total of $25 USD (excluding taxes, fees, tips and promotions). 
      • 2 Marriott Bonvoy™ Points per dollar USD spent on all Uber Eats pick-up orders and deliveries within the United States, outside of Marriott properties, with a minimum order sub-total of $25 USD (excluding taxes, fees, tips and promotions). 
      • 3 Marriott Bonvoy™ Points per dollar USD spent on Uber XL, Comfort, Black and Black SUV rides across the United States. 

Available benefits vary by location and membership tier. At this hotel, please note that we currently offer the following Marriott Bonvoy™ benefits:

 

  • Welcome Gift: Gold members received welcome points, and Platinum, Elite, and Ambassador Elite members receive a free market item or welcome points.
  • Late Check-Out: Gold members receive a 2PM late check-out and Platinum, Elite, and Ambassador Elite members receive a 4pm late check-out.
Wedding parties will enjoy discounted group rates while staying near BAPS Shri Swaminarayan Mandir, 1.1 miles from our Chino Hills hotel or 1 mile from Los Seranos Country Club. Families and visiting guests will also enjoy the convenience of being near ONT Airport, 11.8 miles away. Our on-site staff will help with hosting your group with customized room blocks so that everyone can stay as close to each other as possible.

Families love our proximity to Big League Dreams (1.9 miles) and SilverLake Sport Complex (9.9 miles) where they watch youth sports, as well as outdoor shopping at The Shoppes at Chino Hills (4.1 miles). Local attractions at the Pomona Fairplex (11 miles) and Raging Waters (12 miles) are also nearby. 

 

Chino Hills State Park is also just 1.2 miles from us for a quick hike.

 

Follow us on Facebook and Instagram for recommendations on things to do during your stay.