2-2-9 Kawaramachi, Chuo-ku, Osaka, Japan 541-0048

PLAY ON… with confidence

At Moxy Hotels, we don’t take ourselves too seriously. But we’re seriously into ensuring that our cleaning standards and protocols are absolutely spotless.

As part of Marriott International's family of brands, we have taken a number of steps to raise our already super detailed cleaning protocols and standards. We have also made some adjustments to amenities, services, and facilities available during your stay - all in response to the COVID-19 pandemic.

We're thrilled about having you at the Moxy. Here's what we're doing to take care of you while you're here, so you can...

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Hotel Information

For more information on Marriott's Commitment to Cleanliness, please visit our corporate site.
Providing a safer environment for our guests and associates is a top priority. Achieving this is a shared responsibility. Please join us in our efforts to enhance the safety of our public spaces by complying with local regulations, practicing social distancing (staying at least 6 feet or 2 meters from other guests and hotel associates), and wearing face coverings whenever you’re in public areas of the hotel. We do appreciate your support and understanding.
Signage throughout our hotels to remind guests to maintain social distancing, occupancy limits and seating capacities reductions in our lobby and bar area in compliance with local mandates. Mobile service requests and mobile check-out are available via the Marriott Bonvoy™ mobile app. Fitness gym is available by reservation only.

In keeping with Marriott's Commitment to Clean, we have notice made several enhancements to our cleaning practices throughout our property and in guest rooms. These include:


Enhanced Public Space Cleaning.

We have increased the frequency of cleaning and disinfection, particularly in areas with high traffic including restrooms, elevators and cafe area as well as provided more hand sanitizing stations.


Personal Protective Equipment (PPE).

Staff members will wear PPE (e.g., mask, gloves, etc.) based on the activities they are performing and based on direction by the local authorities. Guests are welcome to wear personal face coverings.


Electrostatic Spraying.

We're utilizing enhanced technologies, including electrostatic sprayers with hospital-grade disinfectants, to support our already rigorous cleanliness protocols.

Every guest room is thoroughly cleaned and disinfected prior to your arrival. We will provide housekeeping cleaning services after your third night with us and while you are away from the room. If you’d like to receive additional daily cleaning, simply let our team know and we will gladly take care of it.

We are committed to making the amenities and services at our property available to you while complying with local regulations, including guidance on reducing capacity in public spaces and reinforcing social distancing.

Prepared disinfecting wipes (70-75% of alcohol content).


The modifications we have made include:


Fitness gym: Open, hourly reservation is required. Only one room guest are able to utilize. Disinfect and clean all equipment and machines every two hours. Working business-use air cleaner and ventilator for 24 hours.


Cafe and Bar: Open, hand sanitizer required.

Cafe and Bar is opened 24/7.

  • Hand sanitizer required.
  • Full buffet breakfast is terminated.
  • 3 main dish plates style. Side dish offer buffet style.
  • Place safety clear sheet at cash counter and hand sanitizer.
  • Use tray upon transferring cash to card during payoff.
  • Removed some chairs to support social distancing.
Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative.

Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:
  • Mobile Check-In/Check-Out. Let us know via the app when you are planning to arrive and once you departed.
  • Mobile Key. Forgo the front desk altogether and go straight to your guest room
  • Mobile Dining. Order your private, in-room dining through the app.
  • Mobile Guest Requests. Connect with us via the app to request items you would like delivered to your guest room.

Not a Marriott Bonvoy member? Enroll here.

Available benefits vary by location and membership tier. At this hotel, please note that we currently offer the following Marriott Bonvoy benefits:


  • Breakfast: Semi- Buffet style. Choose 1 main dish plate from 3 menu. Enjoy buffet meal for side dish.
  • Welcome Gift: Gold member: 1. Room upgrade (based on availability) 2. Late Out by 2PM 3. 250 points per stay / Above Platinum member: 1. Room upgrade (based on availability) 2. Late Out by 4PM (based on availability) 3. Choose 1 from 4 items (A: 500 points per stay, B: Breakfast per day per person, C: $10 Food & Beverage coupon per day per person)
  • Mobile Check-In/Check-Out: Only Mobile Check-Out is available via the Marriott Bonvoy™ mobile app.
  • Mobile Guest Requests: Mobile Guest Requests is available via the Marriott Bonvoy™ mobile app

With 322 sq ft of Moxy Meeting Room offers multiple options for social distancing meetings and some services that enable you to set virtual meetings.

We've deployed cleaning and safety standard activities based on the commitment of Marriott Cleanliness Council.

Allow us to help you craft the perfect event plan through face-to-face arrangement or phone call/Skype.

Multiple options enable you to set virtual meetings. PRICE (including tax):

  • Projector & Screen With White Board: 11,000JPY
  • Flip Chart: 2,750JPY
  • Speakerphone (Polycom): 4,400JPY
  • Audio Speaker & Wireless Microphone: 11,000JPY
  • Cable: HDMI, VGA and HDMI to VGA