33 Avenue George V, Paris, France 75008

Stay Well

Welcome to Prince de Galles, a Luxury Collection Hotel, Paris.

Now more than ever, we are passionate about delivering an exceptional experience and truly memorable moments throughout your stay. In response to current cirumstances surrounding the COVID-19 pandemic, we have implemented a variety of new protocols and elevated practices, keeping with our high standards of cleanliness and luxury service. Allow us to introduce you to some of the measures we have implemented and what to expect at our hotel regarding changes to amenities, services, and facilities.

We are delighted to welcome you.
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Hotel Information

For more information on Marriott's Commitment to Cleanliness, please visit our corporate site.
Providing a safer environment for our guests and associates is a top priority. Achieving this is a shared responsibility. Please join us in our efforts to enhance the safety of our public spaces by complying with local regulations, practicing social distancing and wearing face coverings whenever you're in indoor public areas of the hotel. We do appreciate your support and understanding.
  • Touchless sanitization stations and signage throughout our hotel will be used to remind guests to maintain social distancing
  • Occupancy limits in our public spaces and in all back of house spaces, in compliance with local and state mandates
  • Furniture set up according to social distancing protocols, creating safe spaces
  • Partitions installed at front desks
  • Contactless Check in & Check out procedures at mobile desk
  • Room service orders delivered right to your door, by respecting safety measures
  • Check Out box allowing guests to reduce contact
  • We have increased the frequency of cleaning and disinfection, particularly in areas with high traffic including restrooms, elevators, and escalators as well as provided more hand sanitizing stations
  • All our Standard Operating Procedures regarding housekeeping have been adapted according to local authority
  • The hotel provides a guest Welcome Kit in the room, composed by hydro alcoholic gel and mask in addition to the welcome letter
  • The hotel has set up a lobby host process with a dedicated person greets customers by explaining the measures in place at the hotel and offers them to disinfect their hands upon arrival
  • All staff members will wear PPE (Personal Protective Equipment) (e.g., face coverings, gloves, etc.) based on the activities they are performing and based on direction by the local authorities. Guests are welcome to wear personal face coverings
  • We are utilizing enhanced technologies, including electrostatic sprayers with hospital-grade disinfectants, to support our already rigorous cleanliness protocols
  • All non-essential bedroom items have been removed
  • Amenities are hermetically packaged

Every guest room is thoroughly cleaned and disinfected between each guest. If you have any specific housekeeping preferences or would like to not receive housekeeping service during your stay, please contact guest services at any time.

 

 

  • Fitness Center: Open every day, 24 hours a day
  • Wellness Suite: Open every day, from 9 am to 9 pm
  • Bar 19.20: Open every day, from 7:00 am to 00:30 am, with 50% of the maximum capacity until June 29th included, then without capacity restriction from June 30th.
  • Patio: Open every day from 7:00 am to 00:30 am.
  • In Room Dining: Available 7/7, 24/24h.
  • Chabé Limousine: Operating on Normal Schedule
  • PCR test: In partnership with the American Hospital of Paris, Hotel Prince de Galles have procedures in place to assist guest who require a Covid19 test prior to hotel departure. You will have the opportunity to be tested in your room, within the hotel, at a time that suits you (reservation is required ; cost €150 per person ; results in 24 - 48h)
  • Bar 19.20: Open every day, from 7:00 am to 00:30 am, with 50% of the maximum capacity until June 29th included, then without capacity restriction from June 30th.
  • Patio: Open every day from 7:00 am to 00:30 am.
  • In Room Dining: Available 7/7, 24/24h.

 

  • Strict sanitary protocols for culinary production have been developed to avoid cross contamination
  • Digital menus are available via QR code and single use paper menus are offered too
  • All the Standard Operating Procedures for In Room Dining have been updated integrating contactless measures

 

To comply with the French laws, we are herewith informing all our Guests that to access our food and beverage outlets "19.20" & "Patio", a health pass will be required (12 years old and below currently exempted).

-The certificate of vaccination or « health pass » will be determined as valid if the cycle of doses has been completed, and where the last dose has been administered at least 7 days prior. For the vaccination Janssen, where one sole dose is required, a 4 weeks of a standby period is necessary prior to accessing the facilities requiring such compliancy.

-Alternatively, a PCR or antigen test of less than 72 hours, or a certificate of recovery of least 11 days and less than 6 months could be shown as proof.

-The paper or digital document presented will be scanned via the government-supported app « Tous anti-covid Vérif » and the data will not be saved or utilized for any other scope other than verification upon entering the above mentioned outlets.
 
-Only exclusively EU-approved vaccinations will be recognized as valid.
 
-The QR codes of the European countries' certificates are readable by our application. For foreign customers outside Europe : customers can apply to get a EU QR code through this link.
 

Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative.

Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:

  • Mobile Check-In/Check-Out: Let us know via the app when you are planning to arrive and once you departed.
  • Mobile Key: Forgo the front desk altogether and go straight to your guest room
  • Mobile Dining: Order your private, in-room dining through the app.
  • Mobile Guest Requests: Connect with us via the app to request items you would like delivered to your guest room

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Not a Marriott Bonvoy member? Enroll here.


Available benefits vary by location and membership tier. At this hotel, please note that we currently offer the following Marriott Bonvoy benefits:

 

  • Breakfast: Available at the restaurant or in room service
  • Welcome Gift: Breakfast or points
  • Late Check-Out: Available upon request
  • Mobile Check-In/Check-Out: Available
  • Mobile Key: Available
  • Mobile Dining: Available through Marriott app
  • Mobile Guest Requests: Available through Marriott app