55-57 Avenue Raymond Poincare, Paris, France 75116

Explore the world, with confidence.

At Renaissance Paris Le Parc Trocadero Hotel, we know that travel is an opportunity to pursue your curiosity with confidence and ease.

We've got you covered, especially considering the current circumstances surrounding the COVID-19 pandemic.

As part of Marriott International's family of brands, we have implemented a multi-pronged approach to meet the health and safety requirements of our "Commitment to Clean" standards.

We wanted to outline a few of the changes and enhancements you should expect during your stay - including changes to our amenities, services and facilities.

Here is what you can expect when you're with us.
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Hotel Information

For more information on Marriott's Commitment to Cleanliness, please visit our corporate site.
Providing a safer environment for our guests and associates is a top priority. Achieving this is a shared responsibility. Please join us in our efforts to enhance the safety of our public spaces by complying with local regulations, practicing social distancing (staying at least 6 feet or 2 meters from other guests and hotel associates), and wearing face coverings whenever you're in public areas of the hotel. We do appreciate your support and understanding.
  • Signage throughout our hotel will remind guests to maintain social distancing with revised seating capacities in our restaurants, fitness and meeting areas in accordance with France government guidance.
  • Hand sanitiser stations are available in high-traffic areas.
  • Partitions have been installed at front desks and food service counters.
  • Self-Parking recommended, valet service available on request. Limited on-site parking, contact hotel in advance.
  • We encourage the use of the Marriott Bonvoy App for a faster, contactless check-in. You will still be required to present an ID upon arrival. Contact our Guest Services team throughout your stay via the Mobile Chat option and upon check-out your invoice will be available to view directly in the app.
  • Luggage assistance is available on request. All bags will be disinfected before being delivered to your room.

 

All of the precautions are subject to change with updated government guidance.

In keeping with Marriott's Commitment to Clean, we have made several enhancements to our cleaning practices throughout our property and in guest rooms. These include:

 

Enhanced Public Space Cleaning: We have increased the frequency of cleaning and disinfection, particularly in areas with high traffic including restrooms, elevators, and escalators as well as provided hand sanitizing stations in high traffic areas.

 

Housekeeping services: Have been revised to limit staff interactions and rooms will be serviced after the 3rd night of stay as standard. Daily service is available upon request.

 

Personal Protective Equipment (PPE): Staff members will wear PPE (e.g. face coverings, gloves, etc.) based on the activities they are performing and based on direction by the local authorities. Guests are welcome to wear personal face coverings.

 

Electrostatic Spraying: We're utilizing enhanced technologies, including electrostatic sprayers with hospital-grade disinfectants, to support our already rigorous cleanliness protocols.

 

Room Amenities:

 

  • Minibars - Sanitised and sealed and will be available only upon request.
  • Literature including Magazines, Books has been removed from rooms.
  • Coffee machines & Kettles - Sanitised for your safety. Contactless coffee delivery available upon request.
  • Disinfectant wipes provided in rooms, face masks available on request.


Every guest room is thoroughly cleaned and disinfected prior to your arrival. We will provide housekeeping cleaning services after your third night with us and while you are away from the room. If you'd like to receive additional daily cleaning, simply let our team know and we will gladly take care of it.

We are committed to making the amenities and services at our property available to you while complying with local regulations, including guidance on reducing capacity in public spaces and reinforcing social distancing. The modifications we have made include:


Fitness Center: Open, reduced capacity, advance booking required. Time limit may be in place at peak times to enable enhanced cleaning protocols. Face masks provided.

We have revised service across our Restaurant and Bar. Digital menus are available in all areas (single-use physical menus also available). We strongly recommend advance booking, use of contactless payments or credit/debit card payments. Cash payments will not be accepted until further notice.

Food delivery will be available to our guestrooms from our restaurant. Pick-up service is available from front desk or directly from the restaurant as the preferred option. In-room service is also available.

 

 

  • Modified operational practices for in-room dining.
  • No self-service buffets.
  • All food handlers trained on safe food preparation and service practices, and self and independent audits in accordance with food safety standards as guidelines.

Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative.

Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:

 

  • Mobile Check-In/Check-Out: Let us know via the app when you are planning to arrive and once you departed.
  • Mobile Key: Forgo the front desk altogether and go straight to your guest room.
  • Mobile Dining: Order your private, in-room dining through the app.
  • Mobile Guest Requests: Connect with us via the app to request items you would like delivered to your guest room.

 

Not a Marriott Bonvoy member? Enroll here.



Available benefits vary by location and membership tier. At this hotel, please note that we currently offer the following Marriott Bonvoy benefits:

 

  • Breakfast: From Marriott Bonvoy Platinum Elite.
  • Lounge Access: There is no Lounge at this hotel.
  • Welcome Gift: From Marriott Bonvoy Platinum Elite.
  • Late Check-Out: All Elite membership levels receive Late Check Out availability.
  • Mobile Check-In/Check-Out: All Elite membership levels have access to Mobile Check-In/Check-Out.
  • Mobile Key: Not available at this hotel.
  • Mobile Dining: All Elite membership levels have access to Mobile Dining.
  • Mobile Guest Requests: All Elite membership levels have access to Mobile Guest Requests.