1001 Okeechobee Boulevard, West Palm Beach, Florida USA 33401

Taking Care of You

Taking care of you has always been our number one priority, so you can focus on what's most important to you.

As part of Marriott International's family of brands, we have implemented a variety of new protocols and elevated practices, in response to the COVID-19 pandemic and keeping with our high standards of cleanliness and commitment to providing excellent service.

We have also made a few adjustments to the services, amenities, and facilities available during your stay.

Here is what to expect during your stay at West Palm Beach Marriott.
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Hotel Information

For more information on Marriott's Commitment to Cleanliness, please visit our corporate site.
The safety of our guests and associates is a top priority. As guidance regarding face coverings and vaccination verification varies by local jurisdiction and may change, guests should review public information websites for the most up-to-date guidance for your destination, as well as the hotel-specific sections below and US and Canada Travel Advisories | Marriott Bonvoy™ before traveling. Fully vaccinated guests are no longer required to wear face coverings or social distance in indoor or outdoor areas of the hotel, unless required by local law.
Hand sanitation stations are available throughout the hotel.

Mobile check-in and key, service requests are available through the Marriott Bonvoy™ mobile app.

In keeping with Marriott's Commitment to Clean, we have made several enhancements to our cleaning practices throughout our property and in guest rooms. These include:

Enhanced Public Space Cleaning: We have increased the frequency of cleaning and disinfection, particularly in areas with high traffic including restrooms, elevators, and escalators as well as provided more hand sanitizing stations.


Room Amenities:

·        Disinfectant wipes are available upon request at the front desk.

·        Coffee makers and ice buckets, as well as individually wrapped coffee and drinking cups, are available in all rooms.

 

Housekeeping Protocol: Every guest room is thoroughly cleaned and disinfected prior to your arrival. For your privacy and safety, housekeeping services will be provided based on your preference at check-in. If you would like to receive daily cleaning, towel and amenity replenishment or trash removal simply let our team know and we will gladly take care of it.

 

We are committed to making the amenities and services at our property available to you while complying with local regulations, including guidance on reducing capacity in public spaces and reinforcing social distancing. The modifications we have made include:

Fitness Center: Open 24/7
Concierge Lounge: Open
Pool: Open from 7am to 10pm
Shuttle: Airport Service Operating on Normal Schedule
 

·        Bistro Ten Zero One offers a full menu for Breakfast, Lunch and Dinner, as well as a full open bar. We are serving a plated breakfast  menu and orders can be made to-go. (We do not offer a buffet.)

·        We have sanitation stations and disposable "one-time use" menus.

Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative. Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:

 
  • Mobile Check-In/Check-Out: Let us know via the app when you are planning to arrive and once you departed.
  • Mobile Key: Forgo the front desk altogether and go straight to your guest room
  • Mobile Dining: Order your private, in-room dining through the app.
  • Mobile Guest Requests: Connect with us via the app to request items you would like delivered to your guest room.
 

Not a Marriott Bonvoy member? Enroll here.


Available benefits vary by location and membership tier. At this hotel, please note that we currently offer the following Marriott Bonvoy benefits:

 

  • Lounge Access: Closed Concierge Lounge and offering a $10.00 food and beverage credit to Platinum and above Bonvoy Members
  • Welcome Gift: Offering bonus points or choose something from the Market
  • Late Check-Out: Offered and honored
  • Mobile Check-In/Check-Out: Yes
  • Mobile Key: Yes
  • Mobile Guest Requests: Yes