2811 East Camelback Road, Phoenix, Arizona USA 85016

Obsessed With Every Detail So You Don't Have To Be

At AC Hotels, we've carefully crafted and refined every detail. We've orchestrated the entire hotel experience so you can be more productive, creative, and fulfilled.

This is no different during the COVID-19 pandemic. As part of Marriott International's family of brands, we have implemented a multi-pronged approach to meet the health and safety requirements of our "Commitment to Clean" standards.

For a harmonious experience, here is what you can expect from us at AC Hotels, including changes to some of our services, amenities, and facilities available during your stay.

Let us introduce you to what to expect.
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Hotel Information

For more information on Marriott's Commitment to Cleanliness, please visit our corporate site.
Providing a safer environment for our guests and associates is a top priority. Achieving this is a shared responsibility. Please join us in our efforts to enhance the safety of our public spaces by complying with local regulations and wearing a face covering - which is required - whenever you're in public areas of the hotel. We do appreciate your support and understanding. We remind you also to practice social distancing, staying at least 6 feet or 2 meters from other guests and hotel associates.
  • Protective barriers at the Registration Desk.
  • Contactless check-in if using the Marriott Bonvoy App or very limited contact if requesting to be issued standard keys.
  • Floor markings and signage to encourage social distancing.
  • All employees are required to wear masks or shields.
  • Hand sanitizing stations at key touchpoints in the hotel. (elevators, lobby, restaurant etc.)
  • The AC Lounge and Kitchen are open, and take out options are available. Seating capacity in the AC Lounge and Patio have been modified to encourage social distancing.
  • The Fitness Center is currently closed due to Governor's Orders.
  • The Swimming Pool is open for guest use. Seating arrangements and signage are in place to encourage social distancing.
  • Increased cleaning/sanitizing schedules for all public areas and key touchpoints of the hotel.
  • Occupied rooms will not be serviced to reduce contact. The hotel will provide contactless delivery should you need anything additional during your stay.
  • Marriott's Commitment To Clean program is in place - this includes, but not limited to, ensuring rooms are completely sterilized using EPA-approved cleaning & disinfecting agents that kill the COVID-19 virus.
We take standards for hygiene and cleanliness very seriously and have taken steps to enhance the safety of our guests and associates. We are closely monitoring the Centers for Disease Control and Prevention (CDC) and World Health Organization statements regarding the coronavirus (COVID-19) and are following guidance from these agencies and local health authorities. Our hotels' health and safety measures are designed to address a broad spectrum of viruses, including COVID-19, and include everything from hand washing hygiene, to cleaning product specifications for guest room and common area cleaning procedures.

Every guest room is thoroughly cleaned and disinfected prior to your arrival. During your stay, we will not provide housekeeping automatically every day. If you wish to receive daily housekeeping refresh service, please let our guest services team know. We will be happy to schedule service according to your preferences. Please note that if you are staying with us a bit longer, we will automatically clean your guest room after every 6th night.
Fitness Center: Open, masks are required at all times. Reduced capacity and social distancing measures in place
Swimming Pool: Open, reduced capacity and social distancing measures in place
AC Kitchen: Open, serving a la carte breakfast menu 6:30am - 10 pm Mon-Fri, 7am - 11am Sat & Sun
AC Lounge: Open, serving light fare and cocktails 4pm - 10 pm

Venues are set up for social distancing. Parties of 10 or more are currently not permitted. Take Out options available.

Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative. Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:

 
  • Mobile Check-In/Check-Out: Let us know via the app when you are planning to arrive and once you departed.
  • Mobile Key: Forgo the front desk altogether and go straight to your guest room
  • Mobile Dining: Order your private, in-room dining through the app.
  • Mobile Guest Requests: Connect with us via the app to request items you would like delivered to your guest room.
 

Not a Marriott Bonvoy member? Enroll here.



Available benefits vary by location and membership tier. At this hotel, please note that we currently offer the following Marriott Bonvoy benefits:

 

  • Breakfast: All Bonvoy experiences are provided according to standard.
  • Lounge Access: N/A - No Executive or Concierge Lounge
  • Welcome Gift: All Bonvoy experiences are provided according to standard.
  • Late Check-Out: All Bonvoy experiences are provided according to standard.
  • Mobile Check-In/Check-Out: All Bonvoy experiences are provided according to standard.
  • Mobile Key: All Bonvoy experiences are provided according to standard.
  • Mobile Dining: Currently not available
  • Mobile Guest Requests: All Bonvoy experiences are provided according to standard.