6000 East Camelback Road, Scottsdale, Arizona USA 85251

Stay Well

Welcome to The Phoenician, a Luxury Collection Resort, Scottsdale.

Now more than ever, we are passionate about delivering an exceptional experience and truly memorable moments throughout your stay.

In response to current cirumstances surrounding the COVID-19 pandemic, we have implemented a variety of new protocols and elevated practices, keeping with our high standards of cleanliness and luxury service.

Allow us to introduce you to some of the measures we have implemented and what to expect at our hotel regarding changes to amenities, services, and facilities.

We are delighted to welcome you.
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Hotel Information

For more information on Marriott's Commitment to Cleanliness, please visit our corporate site.
The safety of our guests and associates is a top priority. As guidance regarding face coverings and vaccination verification varies by local jurisdiction and may change, guests should review public information websites for the most up-to-date guidance for your destination, as well as the hotel-specific sections below and US and Canada Travel Advisories | Marriott Bonvoy™ before traveling. Fully vaccinated guests are no longer required to wear face coverings or social distance in indoor or outdoor areas of the hotel, unless required by local law.

 

  • Mobile check-in/out and service requests.
  • Modified Room Service (6am - 10pm, Sunday - Thursday; 6am - 12am, Friday - Saturday).

In keeping with Marriott's Commitment to Clean, we continue to implement several enhancements to our cleaning practices throughout our property and in guest rooms. These include:

 

Deeper, More Frequent Cleaning of Common Areas

 

  • Use of electrostatic sprayers and highest classification of disinfectant products recommended by the CDC and WHO
  • Disinfection/sanitization of all guest touchpoints (front desk, elevators, handrails, doorknobs, furniture, public restrooms).
  • Disinfection/sanitization of all guest rooms prior to occupancy
  • Disinfection/sanitization of all housekeeping, engineering, or other service tools utilized to clean guest rooms and public areas.
  • Deeper cleaning of small items, such as keys, TV remotes and radios
  • Placement of hand-sanitizer stations at all high-traffic public spaces and back-of-house areas
  • Placement of disinfecting wipes in all guest rooms


Less Contact/Transmission Barriers

 

  • Use of PPE equipment (face coverings) for associates who have not been vaccinated
  • Required hand-washing by all associates (hand sanitizer provided as an alternative)
  • Full housekeeping service, to be completed only when guest is not in room
  • Relocation of credit card payment devices; reduced handling of guest's personal property
  • Increased use of Marriott Bonvoy app for check-in, guest requests


Redesign of Food & Beverage Offerings 

  • Appropriate PPE usage for all associates handling or preparing food or beverages, all in compliance with Marriott and food industry.
  • Safety protocols
  • Pre-packaged food, utensils, condiments available
  • Reservations advised for J&G Steakhouse and Mowry & Cotton

 

Redesign of Meetings & Events

 

  • Modified floor plans with customized meeting options
  • Satellite check-in with optional Plexiglass shields for group staff
  • Minimization of room occupancy by livestreaming to complementary ancillary spaces
  • Refreshed linen overlays provided between meals; on daily basis for meeting sets
  • Pre-packaged, grab-n-go, or plated meal options (recommended); self-serve buffet available
  • Wrapped, to-go utensils available upon request

We are committed to making the amenities and services at our property available to you while complying with local and company guidelines. The modifications we have made include:

 

  • Fitness Center: Athletic Club open 24 hours per day. 
  • Game Room:  Open to registered, resort guests from 6am - 8pm, daily.
  • Spa: Open 9:30am - 5:30pm, daily; reservations required. 
  • Outdoor Pools: Open. For cabana rentals, please see pool attendant or contact Concierge.
  • Kids Club/Programming: Funicians Club daytime programming is currently paused. Family-friendly activities are available in other resort locations.
  • Shuttle: Not currently operational.
  • Golf: Open daily, 6:30am - 5pm.
  • Resort Shops: Resort shops are open.
  • Room Service: Available 6am - 10pm, Sunday - Thursday; 6am - 12am, Friday - Saturday.
  • Bicycles: Available on site and upon request.
  • Tennis/Pickleball: Open daily, 8am - 4pm. Equipment rental is available upon request.
  • Basketball Court: Open daily, 8am - 4pm. Equipment rental is available upon request.

The Phoenician Tavern:

  • Wednesday - Thursday, closed
  • Tuesday - Friday, 12pm - 8pm

 

 Thirsty Camel:

  • Sunday-Thursday, 2pm - 11pm
  • Friday-Saturday, 2pm - 12am
  • Live entertainment Daily, 5:30pm - 7:30pm; Friday-Saturday, 8:30pm - 11pm
    • Serving light bites daily starting at 4pm

 

 Kalio Kabobery:

  • Food & Bar: 11am - 5pm, daily 
  • Waterslide Access: 11am - 5pm, daily
  • Towel Service: 8am - 6pm, daily
    • Craft Beer Tasting 11am, daily

 

 The Marketplace:

  • Sunday - Tuesday, 6am - 8pm
  • Wednesday - Saturday, 6am - 6pm

19th Hole:

  • Daily, 7:30am - 4pm

 Mowry & Cotton:

  • Breakfast 7am - 11:00am, Monday - Friday; 7am - 11:30am, Saturday & Sunday.
  • Lunch 11:30am - 2pm, Monday - Friday; 12pm - 2pm, Saturday & Sunday.
  • Dinner 5pm - 9pm, Monday - Saturday (Closed Sunday)

 

J&G: 

  • Wednesday, Thursday & Sunday,  5pm - 9pm
  • Friday & Saturday, 5pm - 10pm
  • Live entertainment Friday & Saturday, 7pm - 10pm

 

Afternoon Tea:

  • Thursday - Sunday,  2pm - 3pm

 

 Room Service:

  •  Available 6am - 10pm, Sunday - Thursday; 6am - 12am, Friday - Saturday.

Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative.

Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:

 

  • Mobile Check-In/Check-Out. Let us know via the app when you are planning to arrive and once you departed.
  • Mobile Key. Forgo the front desk altogether and go straight to your guest room
  • Mobile Dining. Order your private, in-room dining through the app.
  • Mobile Guest Requests. Connect with us via the app to request items you would like delivered to your guest room.
 

Not a Marriott Bonvoy member? Enroll here.


Available benefits vary by location and membership tier. At this hotel, please note that we currently offer the following Marriott Bonvoy benefits:

 

  • Breakfast: Elite members are provided with a welcome option to choose points or a F&B voucher to use on property.
  • Welcome Gift: Elite members are provided with a welcome option to choose points or a F&B voucher to use on property.
  • Late Check-Out: Available upon request and based on availability.
  • Mobile Check-In/Check-Out: Available.
  • Mobile Key: Available.
  • Mobile Dining: Not currently offered.
  • Mobile Guest Requests: Available.