7277 East Camelback Road, Scottsdale, Arizona USA 85251

Soak it in and live it up. We'll take care of the rest.

To embrace the unexpected, preparedness is key -- which is what we've done in response to the COVID-19 pandemic.

As part of Marriott International's family of brands, we have implemented a multi-pronged approach to meet the health and safety requirements of our "Commitment to Clean" standards.
 
From elevated cleaning protocols to updated services and amenities, we've thoroughly prepped for your arrival.

Here is all the info you need to settle in, make yourself at home, and dive [back] into the W lifestyle.
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Hotel Information

For more information on Marriott's Commitment to Cleanliness, please visit our corporate site.
Providing a safer environment for our guests and associates is a top priority. Achieving this is a shared responsibility. Please join us in our efforts to enhance the safety of our public spaces by complying with local regulations and wearing a face covering - which is required - whenever you're in public areas of the hotel. We do appreciate your support and understanding. We remind you also to practice social distancing, staying at least 6 feet or 2 meters from other guests and hotel associates

From check-in to check-out we look forward to amplifying guests stay while implementing new standards and protocols to ensure a safe environment. Signage is placed throughout our hotel to remind guests to maintain social distancing, limiting occupancy, and seating capacities in compliance with local and state mandates. Digital or single use paper menus are provided so guests can browse food and beverage options at our restaurant and lounges. Partitions are installed at Welcome desks and food and beverage service lines.

Skip the line by using the Marriott Bonvoy App (also available on the App Store and Google Play) to take advantage of contactless options, including:

 

  • Mobile Check-In/Check-Out. Forgo the front desk altogether and go straight to your guest room using Mobile Key.
  • Mobile Dining. Order your private, in-room dining through the app.
  • Mobile Guest Requests. Connect with us via the app to request items you would like delivered to your guest room.

We take hygiene and cleanliness standards very seriously. In keeping Marriott's Commitment to Clean with you'll notice several enhancements to our cleaning practices throughout public spaces and guest rooms. These include:

 

  • Enhanced Public Space Cleaning: We have increased the frequency of cleaning and disinfection, especially in high-traffic areas like WC's, lifts, and provided more hand sanitizing stations.
  • Personal Protective Equipment (PPE): All Talent members will wear PPE (e.g., face coverings, gloves, etc.) based on the activities they are performing. Hotel guests are required to wear masks or face coverings at all times in all of the hotel's public spaces, including the WET Deck due to local guidelines.
  • Guest Rooms: Every guest room is thoroughly cleaned and disinfected between each guest. Style will be provided on a weekly basis. Guests can stop by Welcome desk or dial "0" to our Whatever/Whenever to schedule style services, as guests will need to vacate the room during this time.
  • Don't have a mask? We've got you covered (literally) just ask any talent member! Masks can be removed only when exercising, eating and drinking seated at table or in guest room. All masks should cover nose, mouth and chin with no gaps.


Every guest room is thoroughly cleaned and disinfected prior to your arrival. During your stay, we will not provide housekeeping automatically every day. If you wish to receive daily housekeeping refresh service, please let us our guest services team know. We will be happy to make schedule service according to your preferences. Please note that if you are staying with us a bit longer, we will automatically clean your guest room after every 6th night.

We are committed to making the amenities and services at our property available to you while complying with local regulations, including guidance on reducing capacity in public spaces and reinforcing social distancing.

 

The modifications we have made include:

 

  • In Room Dining: Open, available 6:30AM-11AM for breakfast, 11AM-2PM/4PM-10PM for lunch and dinner, and Fridays & Saturdays 10PM-1AM for late night dining.
  • Sushi Roku Restaurant: Open, available 5PM- 10PM for pick up or delivery to your guestroom, and dine-in available Thursday-Sunday, reservations are recommended.
  • AWAY Spa: Open, available for full services 11AM-8PM Fridays & Saturdays
  • Fitness Center: Open, 24/7 daily access, hotel guests only
  • WET Pool Deck: Open, 24/7 daily access, hotel guests only

 


The hotel's AWAY Spa is open with appointments staggered to allow for social distancing in the lounge and locker rooms, which will be thoroughly cleaned on the hour. Spa talent will also wear proper PPE when delivering treatments to provide peace of mind while helping guests unwind. All hotel talent will undergo temperature checks before each shift to keep fellow talent and guests safe. Upon arrival at the spa, guests undergo a touchless temperature check. Masks are required at all times while in the spa with exceptions for specific treatments (facials, make up application, etc.).

During your next meal with us, you can expect modified experiences such as table layouts designed for physical distancing and single use paper or digital menus. All talent members will continue to undergo wellness checks and wear PPE (masks, gloves, etc.). Guests are required to wear masks when not seated at the table. Masks are available for anyone who needs one. Sanitizing stations will be available for guests to use. Shared surfaces, handles and faucets are sanitized every 30 min. Tables are thoroughly sanitized between guests.

 

  • Sushi Roku Restaurant: Open, available 5PM- 10PM for pick up or delivery to your guestroom, and dine-in available Thursday-Sunday, reservations are recommended.
  • Sunset Lounge: Open, available 12PM - 6PM daily, hotel guests only
  • Living Room Lounge: Open, available 6PM - 11PM daily, hotel guests only
  • In Room Dining: Open, available 6:30AM-11AM for breakfast, 11AM-2PM/4PM-10PM for lunch and dinner, and Fridays & Saturdays 10PM-1AM for late night dining.
Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative.

Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:

  • Mobile Check-In/Check-Out. Let us know via the app when you are planning to arrive and once you departed.
  • Mobile Key. Forgo the front desk altogether and go straight to your guest room
  • Mobile Dining. Order your private, in-room dining through the app.
  • Mobile Guest Requests. Connect with us via the app to request items you would like delivered to your guest room.

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Not a Marriott Bonvoy member? Enroll here.



Available benefits vary by location and membership tier. At this hotel, please note that we currently offer the following Marriott Bonvoy benefits:

 

  • Welcome Gift: Available to Platinum Elite, Titanium Elite and Ambassador Elite Members. Members can choose between points or breakfast as welcome gift options.
  • Late Check-Out: Gold Elite member's checkout time as late as 2PM (based on availability), Platinum Elite, Titanium Elite and Ambassador Elite Members checkout time as late as 4PM (based on availability).
  • Mobile Check-In/Check-Out: Available for any Marriott Bonvoy member. Use our apps to check in and out, or use your phone as your room key.
  • Mobile Key: Available for any Marriott Bonvoy member. Use our apps to check in and out, or use your phone as your room key.
  • Mobile Guest Requests: Available for any Marriott Bonvoy member using the Bonvoy app.

Access and occupancy to the WET Pool Deck will be limited and monitored at 50% on a first come, first serve seating due to local restrictions. Cabana and table reservations are available but limited. Reservations can be arranged by contacting our VIP Host at 602 405 0099. Cabana occupancy is maximum of 10 guests.

 

For community safety, face coverings are required at all times throughout the hotel's public spaces except when eating and drinking properly distanced.

 

Enjoy the pool while listening to cool beats from our exclusive W Scottsdale sound mix. And a DJ for select events.

 

Guests may still order food and drinks at Sunset Bar and the Living Room bar, but these will be delivered to their designated seating area. No seating or serving will be permitted at the bar.

 

The layout of pool furniture is reconfigured to allow for social distancing while catching rays. Poolside cocktails and bites can be ordered via QR code to eliminate touch points, and delivered by talent wearing masks and gloves. Pool furniture will be sterilized after each use, and WC's will be cleaned on the hour.

W Scottsdale's innovative meeting rooms and event spaces offer everything you need to create and connect. Committed to the health and safety of our planners and attendees some enhanced modifications include:

 

  • Capacity per event is limited to 50 guests at a time due to local restrictions.
  • Masks are required in all public areas of hotel and masks can be provided to guests that do not have one.
  • Our hotel features 10,000 square feet of event space and studios, a 3,500-square-foot ballroom and a collection of small breakout rooms. Custom diagrams will be created for each event to encourage social distancing.
  • WC's to be sanitized every hour and after each meal function or break.
  • All carts or items used for transport of food or items to meeting space will be sanitized between each use or every 60 minutes while in use.
  • In room sanitizing stations will be easily accessible throughout meeting space.
  • Table décor will not be used for cleanliness purposes however guests are welcome to bring their own décor.
  • Clear signage will be placed to remind guests of social distancing during meetings and breaks.
  • All of the linens will be replaced at night and deep disinfect of the meeting space.
  • Talent setting up and refreshing event space always wear mask and gloves and follow proper hygiene protocols.
  • Meal options can be customized to reduce contact and allow for proper distancing. Plated or boxed meals are highly encouraged.
  • We have increased the frequency of cleaning and disinfection, especially in high-traffic areas.