5130 Bigelow Boulevard, Pittsburgh, Pennsylvania USA 15213

Explore the world, with confidence.

At The Oaklander Hotel, Autograph Collection, we know that travel is an opportunity to pursue your curiosity with confidence and ease.

We've got you covered, especially considering the current circumstances surrounding the COVID-19 pandemic.

As part of Marriott International's family of brands, we have implemented a multi-pronged approach to meet the health and safety requirements of our "Commitment to Clean" standards.

We wanted to outline a few of the changes and enhancements you should expect during your stay - including changes to our amenities, services and facilities.

Here is what you can expect when you're with us.
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Hotel Information

For more information on Marriott's Commitment to Cleanliness, please visit our corporate site.
Providing a safer environment for our guests and associates is a top priority. Achieving this is a shared responsibility. Please join us in our efforts to enhance the safety of our public spaces by complying with local regulations and wearing a face covering - which is required - whenever you're in public areas of the hotel. We do appreciate your support and understanding. We remind you also to practice social distancing, staying at least 6 feet or 2 meters from other guests and hotel associates.
You'll see signs posted throughout our hotel reminding guests to maintain at least six feet (two meters) of distance between themselves and other guests or staff members. Masks or alternate face coverings are also required in hotel public areas at all times.

Plexiglas partitions have been installed at our front desk, and all guest folios are being emailed after departure rather than printed, unless otherwise requested. Guests may also use Mobile Check-In to expedite the arrival process and send requests to our team via the Marriott Bonvoy mobile app.

Seating at our 10th floor restaurant, Spirits & Tales, has been re-positioned to allow for added space between parties. We're also following all state and local regulations regarding occupancy limits and seating capacity reductions in our restaurant.

In-Room Dining is available to all guests with contact-free delivery to your door.

In keeping with Marriott's Commitment to Clean, we have made several enhancements to our cleaning practices throughout our property and in guest rooms. These include:

 

  • Enhanced Public Space Cleaning: We have increased the frequency of cleaning and disinfection, particularly in areas with high traffic including restrooms, lobby spaces and elevators, as well as provided hand sanitizing stations throughout the property.
  • Personal Protective Equipment (PPE): Staff members will wear Personal Protective Equipment, commonly referred to as PPE (e.g., face coverings, gloves, etc.) based on the activities they are performing. We are also happy to provide disposable masks and gloves to any guest who requests them.


Room Amenities:

 

  • Disinfectant wipes are available in the room for every arriving guest as well as upon request.
  • Some in room amenities have been temporarily removed and replaced with single use options, including coffee mugs & water glasses, notepads & pencils.


Housekeeping Service:

 

  • Every guestroom is thoroughly cleaned and disinfected upon checkout and allowed to "rest" for a minimum of 24-hours prior to next use, as allowed by business demands. In order to limit contact between our team and our guests, we will not automatically provide housekeeping services during your stay.
  • If you prefer to receive daily housekeeping service, please let our guest services team know and we are happy to schedule stayover service for your room. Guest rooms must be vacated during any service.
  • Please note that for longer stays, even if a guest has opted out of daily stayover service, we will still automatically clean the guest room every seven days.
  • We are delighted to replenish any guest amenities. Should you require additional linens or toiletries, please call the front desk to arrange for contactless delivery.

Fitness Center: Our 24-hour fitness center is located just off the elevators of Level P2. The fitness center currently has a maximum occupancy of 3 guests at any time. Guests should maintain 6 feet of separation from anyone else using the fitness center at the same time, and should use the provided sanitizing wipes on all equipment before and after use.

 

Bell services have been temporarily suspended to limit contact between our guests and our staff. Sanitized bell carts are available for guest use on the Ground Level.

Meeting & Event Spaces: We are complying with all state and local regulations regarding event maximum guest counts, and ensuring social distancing is followed by adding more spacing between tables & seating.

As mandated by our local Health Department, our 10th floor restaurant and bar, Spirits & Tales, is currently open for on-site dining and room service. We are complying with all state and local regulations regarding event maximum occupancy limits. Our tables have been spaced out to ensure social distancing and bar seating is prohibited. Therefore, reservations are highly recommended, and walk-ins can only be accommodated based on availability. Reservations can be secured by calling extension 4074 or online at www.OpenTable.com/r/spirits-and-tales-pittsburgh.

Guests are required to wear masks (or alternate facial coverings) when guests are not seated and actively eating or drinking. Guests must also remaining seated when eating or drinking - no congregating is allowed per current local Health Department regulations.

Room Service is available for guests of the hotel via In Room Dining with contactless delivery. Please dial extension 4074 from any in-house phone to place your order.

Hours of operation may fluctuate - please refer to the welcome letter provided upon check-in to confirm current hours of operation during your stay.

To view our current Chef-Inspired Menus available for the Dining Room and In Room Dining, please visit www.spiritsandtales.com/menus.
Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative.

Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:

  • Mobile Check-In/Check-Out. Let us know via the app when you are planning to arrive and once you departed.
  • Mobile Key. Forgo the front desk altogether and go straight to your guest room
  • Mobile Dining. Order your private, in-room dining through the app.
  • Mobile Guest Requests. Connect with us via the app to request items you would like delivered to your guest room.

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Not a Marriott Bonvoy member? Enroll here.



Available benefits vary by location and membership tier. At this hotel, please note that we currently offer the following Marriott Bonvoy benefits:

 

  • Breakfast. Platinum, Titanium & Ambassador level Bonvoy Elite members get our French Breakfast for two guests per room per day, or $10 credit per guest per day (max 2 per room) toward any other breakfast option at Spirits & Tales or via In-Room Dining.
  • Welcome Gift: Platinum, Titanium & Ambassador level Bonvoy Elite members get 1,000 bonus Bonvoy points upon arrival.
  • Late Check-Out: Late Check outs requests honored based on availability.
  • Mobile Check-In/Check-Out: Let us know via the Marriott Bonvoy app when you are planning to arrive and once you departed.
  • Mobile Guest Requests: Connect with us via the Marriott Bonvoy app for any special requests or if you need items delivered to your guest room during your stay.