3600 Village Harbor Drive, Bay Harbor, Michigan USA 49770

Explore the world, with confidence.

At Inn at Bay Harbor, Autograph Collection, we know that travel is an opportunity to pursue your curiosity with confidence and ease.

We've got you covered, especially considering the current circumstances surrounding the COVID-19 pandemic.

As part of Marriott International's family of brands, we have implemented a multi-pronged approach to meet the health and safety requirements of our "Commitment to Clean" standards.

We wanted to outline a few of the changes and enhancements you should expect during your stay - including changes to our amenities, services and facilities.

Here is what you can expect when you're with us.
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Hotel Information

For more information on Marriott's Commitment to Cleanliness, please visit our corporate site.
Providing a safer environment for our guests and associates is a top priority. Consistent with the most recent CDC guidance, fully vaccinated guests are no longer required to wear face coverings or social distance in indoor or outdoor areas of the hotel, unless required by local law. We ask that unvaccinated guests continue to wear face coverings and practice social distancing when they are in public spaces inside the hotel.

GENERAL RESORT INFORMATION

Per Michigan Emergency Order 2020-147, all individuals ages 5+ who can medically tolerate a face covering are required to wear a covering over their nose and mouth in any indoor public space. This requirement applies to all indoor areas including lobbies, hallways, restrooms, restaurants, The Spa, shops, etc.

 

  • Face coverings must also be worn outdoors when unable to consistently maintain a distance of six feet or more from individuals who are not members of your household. Children ages 2+ are strongly encouraged to wear a face covering, pursuant to guidance from the Centers for Disease Control and Prevention (CDC).
  • Per Emergency Order, we cannot provide service or entry to a customer unless a face covering is worn.

 

Signage has been placed in the lobby and public areas to remind all guests to maintain social distancing protocols and were appropriate, and floor decals are in place to provide guidance while waiting in lines.

 

ARRIVALS & DEPARTURES
  • Guests can use the Marriott Bonvoy App to bypass the Reception Desk and use their phones to check in, access their rooms via Mobile Key, and make special requests.
  • It is preferred to send one person per family to check in to the resort.
  • A partition has been installed at the Reception Desk to provide an extra level of precaution for guests and associates.
  • Shuttle service is temporarily paused at this time.
  • Guest folios are emailed upon departure so there is no need to visit the Reception Desk to complete the checkout process. A printed copy of a guest folio is available upon request.
  • For guest convenience and to limit an exchange of cash, gratuity for bell staff and housekeeping may be added directly to guest folios. This option is available to you upon check-in or by dialing 0 from a guest room phone for assistance. Cash gratuities are still accepted.

HOUSEKEEPING
  • In order to provide a superior level of cleaning and sanitization prior to arrival, and limit interaction between personal effects and our team, housekeeping will not be available during stay overs. Please dispose of trash and linens outside of your door, and our team will gladly replenish supplies and toiletries.

DINING
  • Vintage Chophouse | Wine Bar is open for lunch and dinner offering carryout, room delivery, and sit-down dining. Indoor seating has been reduced to a capacity of 50% and tables spaced a minimum of six feet apart. Patio spaces have been reconfigured to allow for additional al fresco dining in a more spacious layout. For dining reservations, please contact the Concierge or dial 0 from a guest room phone. To order carryout, dial 4058.
  • All printed menus, guest check books, and pens are wiped and sanitized after each use.
  • For those who would like to dine in the comfort of your private room or suite, room delivery is available at the Inn from 7-11am and 11:30am - 11pm with non-contact delivery. Food and beverages are packaged in disposable containers, and guests will retrieve their delivery from their doorstep. To place an order, dial 4058.
  • For Cottage guests, Curbside Service is available with pick-up in front of the Inn at Bay Harbor. Guests are encouraged to pay for orders over the phone to limit cash transactions. It is encouraged for guests to open their trunk or side door to promote social distancing. To place Curbside orders, dial 4058.

SPA
  • Appointment times for spa services are being staggered to reduce capacity within The Spa, locker areas, and relaxation room, and to allow for additional cleaning and sanitizing of all spaces. For appointments, dial 4046.
  • Shared spa spaces and amenities are available to a limited number of guests on a first come, first served basis to ensure proper social distancing.
  • At this time, we are unable to offer a waiting room. Please arrive on time, and for body services, please plan to arrive no more than 10-minutes prior to your treatment.

For complete information on Inn at Bay Harbor's Safety & Well-being Standards, please click here:
  • The resort maintains a rigorous cleaning schedule using the highest classification of disinfectants recommended by the Centers for Disease Control and Prevention (CDC ) and World Health Organization to treat known pathogens. In addition to our already high standard of cleaning, the frequency of cleaning and sanitizing has been increased in all public spaces with an emphasis on frequent contact surfaces, such as door handles, elevator buttons, and public bathrooms.
  • Hand sanitizing stations have been added throughout common areas.


HOUSEKEEPING

  • In order to provide a superior level of cleaning and sanitization prior to arrival, and limit interaction between personal effects and our team, housekeeping will not be provided during stayovers. Please dispose of trash and linens outside your door, and our team will gladly replenish supplies and toiletries.
  • All surfaces in guest rooms are thoroughly cleaned with hospital-grade disinfectants and sprays.
  • All items that are unable to be thoroughly sanitized, including magazines/ books, in-room guides, decorative pillows, and more, have been removed from guest rooms.
  • In addition to our rigorous cleaning, guest rooms are supplied with sanitizing wipes. Wipes are non-flushable, so we kindly ask that wipes are disposed of in trash cans.


DINING

  • All guest check books, and pens are wiped and sanitized after each use. Most printed menus are single-use and those that are not are wiped and sanitized after each use.
  • Hand sanitizer is provided to guests and associates in various locations throughout our dining establishments, including at the entrance of each of our outlet locations, point of sale terminals, and back of house areas.
  • All food handlers and supervisors are trained on safe food preparation and service practices.
  • Deep cleaning and sanitization is being conducted at scheduled intervals of all kitchen and bar equipment, surfaces, and prep stations.

 

FITNESS CENTER

  • We ask that guests utilize sanitizing wipes to disinfect equipment following use.

 

SPA

  • Each treatment room will ‘rest' for a minimum of 15 minutes between appointments to allow for deep cleaning and sanitization of the room.


GOLF

  • Golf carts are sanitized before and following every use with a CDC-approved Peroxide sanitizing solution. Single carts are available by request for an additional $30 fee.


OUTDOOR ACTIVITIES

  • All outdoor equipment, including lawn games, beach cruisers, and e-Bikes, are thoroughly cleaned following each use.


All procedures and programming are subject to change based on guidance from the CDC and Emergency Orders


Every guest room is thoroughly cleaned and disinfected prior to your arrival. During your stay, we will not provide housekeeping automatically every day. If you wish to receive daily housekeeping refresh service, please let us our guest services team know. We will be happy to make schedule service according to your preferences. Please note that if you are staying with us a bit longer, we will automatically clean your guest room after every 6th night.

We are committed to making the amenities and services at our property available to you while complying with local regulations, including guidance on reducing capacity in public spaces and reinforcing social distancing. The following protocols are in place:

 

  • The outdoor swimming pool and hot tub are operating at 50% capacity per Emergency Order. For the enjoyment of all, seating cannot be saved and is available on a first-come, first-served basis. Please limit your time at the pool to two hours so that others may enjoy this amenity.


DINING

  • The Sagamore Room is open for breakfast offering carryout, room delivery, and sit-down dining. Indoor seating is reduced to 50% capacity and tables have been spaced a minimum of six feet apart. Sit-down dining service is offered on a first-come, first-served basis.
    • To order carryout or room deliver y, dial 4058.
  • Vintage Chophouse | Wine Bar is open for lunch and dinner offering carryout, curbside, room delivery, and sit-down dining. Indoor seating is reduced to 50% capacity and tables have been spaced a minimum of six feet apart. Reservations for sit-down dining are strongly recommended.
    • For reservations, dial 4051.
    • To order carryout, curbside, or room deliver y, dial 4058 or visit dining.innatbayharbor.com.
  • Vintage Chophouse | Wine Bar is also available for carryout beverage service from 11:30am-11pm, offering wine bottles, bottled beer, and cocktails to-go.


FITNESS CENTER

  • In order to promote appropriate social distancing, certain machines are closed to guest use.
  • We ask that guests utilize sanitizing wipes to disinfect equipment following use.


OUTDOOR ACTIVITIES

  • We ask that guests practice social distancing while enjoying the lakeside bonfire.

 

DINING
  • The Sagamore Room is open for breakfast offering carryout, room delivery, and sit-down dining. Indoor seating is reduced to 50% capacity and tables have been spaced a minimum of six feet apart. Sit-down dining service is offered on a first-come, first-served basis.
    • To order carryout or room deliver y, dial 4058.
  • Vintage Chophouse | Wine Bar is open for lunch and dinner offering carryout, curbside, room delivery, and sit-down dining. Indoor seating is reduced to 50% capacity and tables have been spaced a minimum of six feet apart. Reservations for sit-down dining are strongly recommended.
    • For reservations, dial 4051.
    • To order carryout, curbside, or room deliver y, dial 4058 or visit dining.innatbayharbor.com.
  • Vintage Chophouse | Wine Bar is also available for carryout beverage service from 11:30am-11pm, offering wine bottles, bottled beer, and cocktails to-go.
  • All guest check books, and pens are wiped and sanitized after each use. Most printed menus are single-use and those that are not are wiped and sanitized after each use.
  • The Inn Cafe is open for carryout pastries, sandwiches, soups, salads, and snacks. Choose from a selection of Starbucks coffee and espresso, plus an array of beverages and sundries.
    • For menu inquiries, dial 4066.
  • Contact-free room delivery is available at the Inn. Food and beverages are packaged in disposable containers, and guests will retrieve their delivery from their doorstep.
    • To place an order, dial 4058.
  • For Cottage guests, curbside service is available with pick-up in front of the Inn at Bay Harbor. Guests are encouraged to pay for orders over the phone or order online to limit cash transactions. It is encouraged for guests to open their trunk or side door to promote social distancing.
  • Hand sanitizer is provided to guests and associates in various locations throughout our dining establishments, including at the entrance of each of our outlet locations, point of sale terminals, and back of house areas.
  • We have suspended self-serve operations such as our coffee and water stations.
  • All food handlers and supervisors are trained on safe food preparation and service practices.
  • Deep cleaning and sanitization is being conducted at scheduled intervals of all kitchen and bar equipment, surfaces, and prep stations.
Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative.

Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:
 

  • Mobile Check-In/Check-Out: Let us know via the app when you are planning to arrive and once you departed.
  • Mobile Key: Forgo the front desk altogether and go straight to your guest room
  • Mobile Dining: Order your private, in-room dining through the app.
  • Mobile Guest Requests: Connect with us via the app to request items you would like delivered to your guest room.

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Not a Marriott Bonvoy member? Enroll here.


 
Available benefits vary by location and membership tier.