3600 Village Harbor Drive, Bay Harbor, Michigan USA 49770

Explore the world, with confidence.

At Inn at Bay Harbor, Autograph Collection, we know that travel is an opportunity to pursue your curiosity with confidence and ease.

We've got you covered, especially considering the current circumstances surrounding the COVID-19 pandemic.

As part of Marriott International's family of brands, we have implemented a multi-pronged approach to meet the health and safety requirements of our "Commitment to Clean" standards.

We wanted to outline a few of the changes and enhancements you should expect during your stay - including changes to our amenities, services and facilities.

Here is what you can expect when you're with us.
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Hotel Information

For more information on Marriott's Commitment to Cleanliness, please visit our corporate site.
The safety of our guests and associates is a top priority. As guidance regarding face coverings and vaccination verification varies by local jurisdiction and may change, guests should review public information websites for the most up-to-date guidance for your destination, as well as the hotel-specific sections below and US and Canada Travel Advisories | Marriott Bonvoy™ before traveling. Unless it is required by local law or order, fully vaccinated guests are no longer required to wear face coverings or social distance in indoor or outdoor areas of the hotel. We ask that all unvaccinated guests continue to wear face coverings and practice social distancing when they are in public spaces inside the hotel.

GENERAL RESORT INFORMATION

• Based on current recommendations from the Centers for Disease Control, the Michigan Department of Health and Human Services (MDHHS ), and our local health department, we are requiring all Inn at Bay Harbor associates to wear masks while indoors. This preventive measure is in place for the protection of all guests and associates, especially vulnerable individuals and those not fully vaccinated, in an effort to combat the spread of COVID-19. We recommend that all guests follow this protocol, as well as social distancing, in an effort to help prevent transmission of the virus while indoors in public spaces. If a face mask
is needed, please request one at the Reception Desk.
 

ARRIVALS & DEPARTURES

• Guests can use the Marriott Bonvoy App to bypass the Reception Desk and use their phones to check-in, access their rooms via Mobile Key, and make special requests.

• It is preferred to send one person per family to check-in to the resort.

• Shuttle service is available for one traveling group at a time, with day-of reservations. The shuttle will be sanitized between each use. For shuttle reservations, dial 4000.

• Guest folios are emailed upon departure so there is no need to visit the Reception Desk to complete the checkout process. A printed copy of a guest folio is available upon request.

• For guest convenience and to limit an exchange of cash, gratuity for bell staff and housekeeping may be added directly to guest folios. This option is available to you upon check-in or by dialing 0 from a guest room phone for assistance. Cash gratuities are still accepted.


SPA
  • Appointment times for spa services are being staggered to reduce capacity within The Spa, locker areas, and relaxation room, and to allow for additional cleaning and sanitizing of all spaces. For appointments, dial 4046.

For complete information on Inn at Bay Harbor's Safety & Well-being Standards, please click here:

GENERAL RESORT INFORMATION

• All associates are engaging in ongoing COVID-19 safety and sanitization training.

• The resort maintains a rigorous cleaning schedule using the highest classification of disinfectants recommended by the Centers for Disease Control and Prevention (CDC ) and World Health Organization to treat known pathogens. In addition to our already high standard of cleaning, the frequency of cleaning and sanitizing has been increased in all public spaces with an emphasis on frequent contact surfaces, such as door handles, elevator buttons, and public bathrooms.

• Hand sanitizing stations have been added throughout common areas.

 

HOUSEKEEPING

• In order to provide a superior level of cleaning and sanitization prior to arrival, and limit interaction between personal effects and our team, housekeeping will not automatically be provided during stayovers. Please dispose of trash and linens outside your door, and our team will gladly replenish supplies and toiletries.

• If your room requires a refresh, housekeeping services are available by request, and we ask that guests vacate the room during service in order to limit contact.  To request housekeeping service, dial 4100. Same-day ser vice requires notice by 2pm.

• All surfaces in guest rooms are thoroughly cleaned with hospital-grade disinfectants and sprays.

• All items that are unable to be thoroughly sanitized, including magazines/ books, in-room guides, decorative pillows, and more, have been removed from guest rooms.

• In addition to our rigorous cleaning, guest rooms are supplied with sanitizing wipes. Wipes are non-flushable, so we kindly ask that wipes are disposed of in trash cans.


Every guest room is thoroughly cleaned and disinfected prior to your arrival. During your stay, we will not provide housekeeping automatically every day. If you wish to receive daily housekeeping refresh service, please let us our guest services team know. We will be happy to make schedule service according to your preferences. Please note that if you are staying with us a bit longer, we will automatically clean your guest room after every 6th night.
Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative.

Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:
 

  • Mobile Check-In/Check-Out: Let us know via the app when you are planning to arrive and once you departed.
  • Mobile Key: Forgo the front desk altogether and go straight to your guest room
  • Mobile Dining: Order your private, in-room dining through the app.
  • Mobile Guest Requests: Connect with us via the app to request items you would like delivered to your guest room.

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Not a Marriott Bonvoy member? Enroll here.


 
Available benefits vary by location and membership tier.