V Celnici 8, Prague, Czech Republic 110 00

Taking Care of You

Taking care of you has always been our number one priority, so you can focus on what's most important to you.

As part of Marriott International's family of brands, we have implemented a variety of new protocols and elevated practices, in response to the COVID-19 pandemic and keeping with our high standards of cleanliness and commitment to providing excellent service.

We have also made a few adjustments to the services, amenities, and facilities available during your stay.

Here is what to expect during your stay at Prague Marriott Hotel.
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Hotel Information

For more information on Marriott's Commitment to Cleanliness, please visit our corporate site.
Providing a safer environment for our guests and associates is a top priority. Achieving this is a shared responsibility. Please join us in our efforts to enhance the safety of our public spaces by complying with local regulations, practicing social distancing (staying at least 6 feet or 2 meters from other guests and hotel associates), and wearing face coverings whenever you're in public areas of the hotel. We do appreciate your support and understanding.
Signage placed in public spaces to remind guests to maintain social distancing, occupancy limits and seating capacities reductions in our restaurant, bar and café. Partitions installed at front desks, credit card and passport terminals relocated to the guest's side of the front desk, separated trays for sanitized and used pens, welcome letter, room service menu and minibar menu available through scanning a QR code. Mobile check-in and key and service requests via the Marriott Bonvoy™ mobile app.
Thorough and frequent disinfection of high touch areas in all public spaces every two hours. Thorough disinfection of guest rooms with special attention to high touch areas and items, guest rooms kept vacant for 24 hours after departure of guest. Disinfectant wipes available in the room for every arriving guest as well as upon request. All associates wearing face masks and gloves, hand sanitizing stations in all public spaces, public restrooms cleaned and disinfected every hour. Limited number of items in minibar, all items sanitized. "Sanitized" seal put on TV remote control, minibar and guest room door.

Every guest room is thoroughly cleaned and disinfected prior to your arrival. We will provide housekeeping cleaning services after your third night with us and while you are away from the room. If you'd like to receive additional daily cleaning, simply let our team know and we will gladly take care of it.
Fitness Center: Limited hours of operation (6.30am - 10pm), limited occupancy to 4 guests, guests asked to register for specific hours at the front desk. Signage to maintain social distancing.
The Artisan restaurant open for breakfast and lunch, The Artisan Corner café open daily from 7am to 11pm. Breakfast served with a combination of a la carte and contactless food stations. Maintaining social distancing, reduced number of tables. Breakfast and lunch menu available through scanning a QR code. Room service delivered to door, contactless delivery, eco-friendly individual packaging of items.

Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative. Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:

 
  • Mobile Check-In/Check-Out: Let us know via the app when you are planning to arrive and once you departed.
  • Mobile Key: Forgo the front desk altogether and go straight to your guest room
  • Mobile Dining: Order your private, in-room dining through the app.
  • Mobile Guest Requests: Connect with us via the app to request items you would like delivered to your guest room.
 

Not a Marriott Bonvoy member? Enroll here.



Available benefits vary by location and membership tier. At this hotel, please note that we currently offer the following Marriott Bonvoy benefits:

 

  • Breakfast: Provided according to standard (with exception of breakfast not being served in M Club but in the restaurant only)
  • Lounge Access: Provided according to standard (with exception of breakfast not being served in M Club but in the restaurant only)
  • Welcome Gift: Provided according to standard
  • Late Check-Out: Provided according to standard
  • Mobile Check-In/Check-Out: Provided according to standard
  • Mobile Key: Provided according to standard
  • Mobile Dining: Not available
  • Mobile Guest Requests: Provided according to standard